Bob Hogan

jefri.scott5223 responded

I've been going there for years now and I've been really Satisfied. I always get my vehicles back on time. Ive noticed that Gene, my service writer puts the customer first,and goes the extra mile.

West Side Garage, INC. responded

Thank you for your review! We’re glad to hear that you found our service accurate and friendly, and that our team was knowledgeable. We understand your concern regarding the GM points, and we appreciate your feedback on this matter. We hope to assist you again in the future at West Side GM of Berlin. Thank you for your support! West Side GM Team (920) 361-5100

West Side Garage, INC. responded

Thank you for your kind words, Diane! We're glad to hear that you find our service professional and efficient. We appreciate your loyalty to West Side GM of Berlin and look forward to serving you again in the future! West Side GM Team (920) 361-5100

West Side Garage, INC. responded

Thank you for your kind review! We're thrilled to hear that our team was helpful in assisting you with your GMC credits. At West Side GM of Berlin, we strive to provide excellent service, and it's great to know that we met your needs. We look forward to seeing you again soon! West Side GM Team (920) 361-5100

West Side Garage, INC. responded

Thank you for your feedback. We appreciate you taking the time to share your experience with West Side GM of Berlin. It’s great to hear that you received good service, but we understand your concerns regarding communication. We strive to keep our customers updated, and your feedback is valuable in helping us improve in this area. If you have any further questions or require assistance, please don’t hesitate to reach out to us directly. We hope to serve you better in the future! West Side GM Team (920) 361-5100

West Side Garage, INC. responded

Thank you, George! We appreciate your kind words about the service you received at West Side GM of Berlin. It’s great to hear that you found our team friendly and welcoming. We look forward to seeing you again in the future! West Side GM Team (920) 361-5100

West Side Garage, INC. responded

Thank you for your feedback. We understand your frustration with the ongoing service issues and lack of communication regarding your vehicle. It is important for us at West Side GM of Berlin to address your concerns. We encourage you to reach out to us directly so we can discuss this further. Your input is essential as we continue working to improve our customer service standards. West Side GM Team (920) 361-5100

West Side Garage, INC. responded

Thank you for your feedback, Carrie! We appreciate your kind words about our friendly and knowledgeable staff, and we're glad to hear that your representative kept you informed throughout the process. Your recommendation means a lot to us. If you ever need anything else, don’t hesitate to reach out to West Side GM of Berlin. We look forward to serving you again! West Side GM Team (920) 361-5100

West Side Garage, INC. responded

Thank you for your wonderful feedback, Katy! We're thrilled to hear that you experienced good service and great communication with us at West Side GM of Berlin. We're always here to help keep your vehicle running smoothly. We appreciate your support and look forward to seeing you again soon! West Side GM Team (920) 361-5100

West Side Garage, INC. responded

Thank you for your kind words, Karen! It's great to hear that we effectively addressed your secondary issue after the body work and provided you with a positive service experience. At West Side GM of Berlin, we strive to ensure our customers are satisfied every step of the way. We look forward to assisting you again in the future! West Side GM Team (920) 361-5100