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Bob Hogan
Bob Hogan at West Side Garage, INC.

Bob Hogan | Page 9

Service Director

West Side Garage, INC.

822 Broadway St
Berlin, WI 54923

Contact Me
4.7
183 Reviews

Dealership Experience

32 yrs, 11 mos

Industry Experience

55 yrs, 2 mos

Specialties & Trainings

Automotive Technology Degree

4.7

183 Reviews

Write a Review

183 Reviews of Bob Hogan

October 04, 2024

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Employee Rating

Gave plenty updates throughout the service of my vehicle. Discussed unforeseen repairs before handling them. Always a pleasure to work with. More

by tstahoviak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff.

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Oct 07, 2024

West Side Garage, INC. responded

Thank you for your review! We're glad to hear that you appreciated the updates and communication regarding your vehicle's service. At West Side GM of Berlin, we strive to make every interaction a positive experience. We look forward to assisting you again in the future! West Side GM Team (920) 361-5100

October 03, 2024

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Employee Rating

Service was professionally done. Got my vehicle back in a timely manner. Thanks for doing a great job. More

by cquist
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 04, 2024

West Side Garage, INC. responded

Thank you for your kind words! We appreciate your feedback and are delighted to hear that your service experience was professional and timely. At West Side GM of Berlin, we strive for excellence and are glad we could meet your expectations. We look forward to assisting you again in the future! West Side GM Team (920) 361-5100

October 01, 2024

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Employee Rating

Gene ess very friendly and thorough in explaining what was needed for. my vehicle will definitely be back More

by happypuppy43310
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 03, 2024

West Side Garage, INC. responded

Thank you for your fantastic review! We're thrilled to hear that you found our team at West Side GM of Berlin friendly and thorough in explaining what was needed for your vehicle. We look forward to welcoming you back for your next visit! West Side GM Team (920) 361-5100

September 25, 2024

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Employee Rating

They are thorough and very friendly! Everyone was very nice and very helpful. They did exactly what I asked them to do. More

by tschraac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 26, 2024

West Side Garage, INC. responded

Thank you for your kind words! We’re thrilled to hear that our team at West Side GM of Berlin was able to meet your needs and provide friendly assistance. We appreciate your feedback and look forward to seeing you again soon! West Side GM Team (920) 361-5100

September 14, 2024

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Employee Rating

GREAT SERVICE, DONE IN A TIMELY MATTER WITH A FRIENDLY STAFF. I WILL BE COMING BACK IN THE FUTURE. More

by MILLERJACK294
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Maldwin , GENE

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Sep 18, 2024

West Side Garage, INC. responded

Thank you for your wonderful review! We at West Side GM of Berlin are thrilled to hear that you had a great experience with our friendly staff and timely service. We look forward to welcoming you back in the future. Safe travels until then! West Side GM Team (920) 361-5100

September 13, 2024

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Employee Rating

Always on time with great service by great people. Could not be happier. Love that small town feeling. More

by TLSIEG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Maldwin , Jeff Kapp, Mike Rose

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Sep 14, 2024

West Side Garage, INC. responded

Thank you for your wonderful review! We're thrilled to hear that you had a great experience with us at West Side GM of Berlin. Our team takes pride in providing timely service with a personal touch, and it’s fantastic to know you appreciate that small-town feeling. We look forward to serving you again in the future! West Side GM Team (920) 361-5100

September 12, 2024

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Employee Rating

Clean and also aclean waiting area. Pricy for. A battery'. Limited knowdge of EV option. Polite personnel More

by TROCHINSKI0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 13, 2024

West Side Garage, INC. responded

Thank you for your feedback! We're glad to hear that you found our waiting area clean and our personnel polite. However, we understand your concerns regarding the pricing for the battery and the knowledge of EV options. At West Side GM of Berlin, we strive to provide comprehensive information to our customers. We appreciate your insights and encourage you to reach out to us for any further information or assistance. We look forward to serving you again! West Side GM Team (920) 361-5100

September 11, 2024

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Employee Rating

This was my first visit to West Side for service. I was reluctant because it was a new place, but the service was outstanding. Jeff was so accommodating and explained everything very clearly. He did More

by Trina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff K

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Sep 12, 2024

West Side Garage, INC. responded

Thank you, Trina, for sharing your wonderful experience with us at West Side GM of Berlin! We're thrilled to hear that Jeff provided you with outstanding service and made you feel comfortable during your visit. We appreciate your trust in us and look forward to seeing you and your car again for future service needs! West Side GM Team (920) 361-5100

August 30, 2024

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Employee Rating

They recently fixed my car that was hit. They were so patient and understanding. I also took in my truck for an oil change. They were able to get me in quickly and they did exactly as I More

by elizabeth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 03, 2024

West Side Garage, INC. responded

Thank you, Elizabeth! We truly appreciate your positive feedback about your experience at West Side GM of Berlin. We're glad to hear that our team was patient and understanding while fixing your car and that we could accommodate your truck's oil change efficiently. We look forward to assisting you again in the future! West Side GM Team (920) 361-5100

August 30, 2024

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Employee Rating

Easy to get appointment Willing to find a loaner if necessarexcellent body work after running with deer Seamless work with our insurance agent and the entire car was detailed at delivery I have absol More

by Jim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 03, 2024

West Side Garage, INC. responded

Thank you so much for your wonderful review! We’re thrilled to hear about your positive experience at West Side GM of Berlin, especially regarding the seamless service and excellent bodywork. We always strive to provide the best for our customers, and your feedback motivates us to keep up our efforts. We look forward to assisting you again in the future! West Side GM Team (920) 361-5100

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