Bob Hogan
Bob Hogan at West Side Garage, INC.

Bob Hogan | Page 8

Service Director

West Side Garage, INC.

822 Broadway St
Berlin, WI 54923

Contact Me
4.7
183 Reviews

Dealership Experience

32 yrs, 11 mos

Industry Experience

55 yrs, 2 mos

Specialties & Trainings

Automotive Technology Degree

4.7

183 Reviews

Write a Review

183 Reviews of Bob Hogan

November 01, 2024

Dealership Rating
Employee Rating

On 2 occasions they took my 2008 GMC Duramax in changed 2 glow plugs and last time fixed my broken mirror. Very satisfied!!! More

by Steve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 04, 2024

West Side Garage, INC. responded

Thank you, Steve, for your wonderful review! We're thrilled to hear that you are very satisfied with the service provided for your 2008 GMC Duramax, including the glow plug replacements and mirror repair. Your trust in West Side GM of Berlin means a lot to us. We look forward to helping you again in the future! West Side GM Team (920) 361-5100

October 30, 2024

Dealership Rating
Employee Rating

Great service, they give great advice for future services and had no wait time or line More

by adame852001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 02, 2024

West Side Garage, INC. responded

Thank you for your wonderful review! We at West Side GM of Berlin truly appreciate your kind words about our service and the advice our team provided. It's great to hear that you experienced no wait time, as we strive to make every visit efficient and enjoyable. We look forward to assisting you again in the future! West Side GM Team (920) 361-5100

Nov 02, 2024

West Side Garage, INC. responded

Thank you for your wonderful review! We at West Side GM of Berlin truly appreciate your kind words about our service and the advice our team provided. It's great to hear that you experienced no wait time, as we strive to make every visit efficient and enjoyable. We look forward to assisting you again in the future! West Side GM Team (920) 361-5100

October 25, 2024

Dealership Rating
Employee Rating

Done in timely mannor,and it wasn't a gm product very pleased Bob is great More

by happypuppy43310
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 28, 2024

West Side Garage, INC. responded

Thank you for your fantastic review! We appreciate your kind words about our service and are thrilled to hear you had a positive experience. We aim to provide timely and excellent service at West Side GM of Berlin. We look forward to seeing you again soon! West Side GM Team (920) 361-5100

October 15, 2024

Dealership Rating
Employee Rating

Service has been excellent as usual. Have been doing business here for over 20 years! Excellent service and staff! More

by gailam8460
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 17, 2024

West Side Garage, INC. responded

Thank you so much for your wonderful review! We truly appreciate your loyalty to West Side GM of Berlin over the past 20 years. It’s fantastic to hear that you’ve consistently received excellent service and support from our staff. We look forward to serving you for many more years to come! West Side GM Team (920) 361-5100

October 14, 2024

Dealership Rating
Employee Rating

Nice friendly place. Bob was very personal and explained my service in detail. Once service was completed, he even walked me out to my car. More

by eng1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 16, 2024

West Side Garage, INC. responded

Thank you for your wonderful review! We’re thrilled to hear that Bob provided you with friendly and personalized service at West Side GM of Berlin. It’s great to know that he took the time to explain everything in detail and made sure you felt valued. We hope to see you again soon! West Side GM Team (920) 361-5100

October 13, 2024

Dealership Rating
Employee Rating

They are honest and really work to get the best vehicle for your needs. The Service Department is tops, and you can trust their recommendations for your vehicle. More

by Barb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Diane Simenson-Grant

Oct 15, 2024

West Side Garage, INC. responded

Thank you, Barb! We greatly appreciate your positive feedback about West Side GM of Berlin. We're thrilled to hear that you found our team honest and dedicated to finding the best vehicle for your needs. It's also fantastic to know that you trust our Service Department and their recommendations. We look forward to seeing you again soon! West Side GM Team (920) 361-5100

October 12, 2024

Dealership Rating
Employee Rating

They rushed through the work on my tires and brakes. After asking me several times if i could come early and my expressing several times i work 12-16 hour NOC shifts, and would try. But none the less i More

by jessbongiovanni
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Gene was there the day of.

Oct 14, 2024

West Side Garage, INC. responded

Thank you, we appreciate your feedback regarding your recent experience at West Side GM of Berlin. We understand your concerns about the tire and brake service. We strive to provide thorough and timely service and your experience does not reflect our standards. Please reach out to us directly to discuss this further, and we will work to ensure your vehicle is evaluated and address any issues promptly. Your satisfaction is important to us, and we appreciate the opportunity to resolve this matter. West Side GM Team (920) 361-5100

October 10, 2024

Dealership Rating
Employee Rating

They always get my oil change done quickly in a timely manner. They explain the problem very good if there is one. Very helpful when I call them. More

by GURKOWSKIJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeremy Stibb

Oct 11, 2024

West Side Garage, INC. responded

Thank you for your wonderful feedback! We're thrilled to hear that you had a quick and efficient oil change experience at West Side GM of Berlin. Our team is dedicated to providing clear explanations and helpful service, and it's great to know that this has made a positive impact on you. We look forward to assisting you again in the future! West Side GM Team (920) 361-5100

October 10, 2024

Dealership Rating
Employee Rating

Great work. Friendly people. I will be back. Working in Berlin. It’s convenient. Thank you More

by Volcanojoe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 11, 2024

West Side Garage, INC. responded

Thank you so much for your kind words! We're thrilled to hear that you had a positive experience at West Side GM of Berlin. Our team is dedicated to providing friendly service, and we're glad our location is convenient for you. We look forward to welcoming you back soon! West Side GM Team (920) 361-5100

October 10, 2024

Dealership Rating
Employee Rating

Was good with the oil change and tire rotation and change the battery all in a hour More

by justours
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 10, 2024

West Side Garage, INC. responded

Thank you for your feedback! We're thrilled to hear that we were able to provide you with a quick and efficient service for your oil change, tire rotation, and battery change at West Side GM of Berlin. We appreciate your support and hope to see you again next time for any of your vehicle needs! West Side GM Team (920) 361-5100

...
8
...

Dealership Inventory (81 Vehicles)

used 2018 Chevrolet Traverse car, priced at $20,337
2018 Chevrolet Traverse
used
Silver Ice Metallic exterior
Automatic
All-wheel Drive
used 2022 Chevrolet Silverado 1500 Limited car, priced at $36,328
2022 Chevrolet Silverado 1500 Limited
used
Shadow Gray Metallic exterior
Automatic
Four-wheel Drive
new 2026 GMC Sierra 2500 car, priced at $75,459
2026 GMC Sierra 2500
new
Sterling Metallic exterior
Automatic
Four-wheel Drive
new 2026 GMC Terrain car, priced at $47,124
2026 GMC Terrain
new
Ebony Twilight Metallic exterior
Automatic
All-wheel Drive
used 2018 GMC Sierra 1500 car, priced at $29,062
2018 GMC Sierra 1500
used
Dark Slate Metallic exterior
Automatic
Four-wheel Drive
new 2027 GMC Terrain car, priced at $45,454
2027 GMC Terrain
new
Downpour Metallic exterior
Automatic
All-wheel Drive