Bob Hurst
Bob Hurst at Buddy Chevrolet

Bob Hurst | Page 14

Service Manager

Buddy Chevrolet

4770 Covington Hwy
Decatur, GA 30035

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4.1
204 Reviews
4.1

204 Reviews

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204 Reviews of Bob Hurst

July 02, 2025

Dealership Rating
Employee Rating

Upfront information, and honesty and not trying to get people to spend extra money that they don't need to More

by BYRDANN603
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jul 04, 2025

Buddy Chevrolet responded

Thank you for your feedback. At Buddy Chevrolet, we strive to provide our customers with upfront information and honest service. Your insights are appreciated, and we are committed to maintaining the standards you expect from us. If you have further concerns or would like to discuss your experience, please feel free to reach out. We value your input and look forward to assisting you in the future. Sincerely, the Team at Buddy Chevrolet

June 26, 2025

Dealership Rating
Employee Rating

Their employees are friendly and there work is good, my complaint is I lost my free lifetime oilchange when the current owners bought out the previous Owners More

by PAPATAZE44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 27, 2025

Buddy Chevrolet responded

Thank you for your feedback. We appreciate your kind words about our friendly team and the quality of work done at Buddy Chevrolet. We understand your concern regarding the lifetime oil change and how important it is to you. Please feel free to reach out to us directly so we can discuss this further and find a solution that works for you. We value your business and want to ensure you have a great experience with us. Sincerely, the Team at Buddy Chevrolet

June 23, 2025

Dealership Rating
Employee Rating

Everything was great. I took a little long for an oil change. I was there at 7:30 a.m and didn't leave until 10:35 a.m but other than that Everything else went well to e More

by CYTHOMPSON62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 24, 2025

Buddy Chevrolet responded

Thank you for your feedback! We appreciate your kind words about your experience at Buddy Chevrolet. While we're glad to hear everything else went well, we understand that the wait for your oil change was longer than expected. Your comments are important to us, and we will use this information to improve our service. We hope to see you again soon! Sincerely, the Team at Buddy Chevrolet

June 22, 2025

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Employee Rating

My service visit was great. Ray took good care of me and made sure I was aware of extra repairs needed. The car is running even better now! More

by Rukia
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ray Souza

Jun 22, 2025

Buddy Chevrolet responded

Thank you for your wonderful review, Rukia! We're thrilled to hear that your service visit at Buddy Chevrolet was great and that Ray took excellent care of you. It's fantastic to know your car is running even better now! We appreciate your feedback and look forward to assisting you again in the future. Sincerely, the Team at Buddy Chevrolet

June 22, 2025

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This experience was top notch and completely satisfying. I will definitely continue to support these guys and company in the future. Thank and kudos to them! More

by KGFANN
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Jeff Banker ALWAYS makes me feel lika friend and not a customer!

Jun 22, 2025

Buddy Chevrolet responded

Thank you for your wonderful review! We're thrilled to hear that your experience at Buddy Chevrolet was top notch and completely satisfying. Your support means a lot to us, and we look forward to assisting you again in the future. Kudos to you as well for choosing us! Sincerely, the Team at Buddy Chevrolet

June 20, 2025

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Employee Rating

The man Mr. Bob Hurst treated and greeted me like family. Great experience!! Most of all the vehicle is fixed completely and correctly... More

by PROPERTIES1868
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 20, 2025

Buddy Chevrolet responded

Thank you for your kind words! We're thrilled to hear that your experience with Buddy Chevrolet, and specifically with Mr. Bob Hurst, was like being greeted by family. It's wonderful that your vehicle is fixed completely and correctly. We appreciate your feedback and look forward to seeing you again soon! Sincerely, the Team at Buddy Chevrolet

June 17, 2025

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Employee Rating

service was clearly explained and wait time was approximate. Clean waiting area and friendly staff. More

by DONALD.L.SCHNEIDER
Service Price Transparency
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Recommend Dealer
Yes
Jun 17, 2025

Buddy Chevrolet responded

Thank you for your wonderful review, Donald! We're thrilled to hear that you found the service at Buddy Chevrolet to be clearly explained and that our waiting area met your expectations. Our team takes pride in providing a clean and welcoming environment for our customers. We look forward to serving you again in the future! Sincerely, the Team at Buddy Chevrolet

June 17, 2025

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Employee Rating

Customer service has always and continues to be courteous and professional. Car service is excellent thanks to great technicians. I have gotten my car serviced at this location for years and will continue co More

by TURMANA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 17, 2025

Buddy Chevrolet responded

Thank you for your kind words! We’re thrilled to hear that you’ve consistently received courteous and professional service at Buddy Chevrolet. Our technicians work hard to provide excellent car service, and your loyalty over the years means a lot to us. We look forward to seeing you again for your next service! Great job in supporting us! Sincerely, the Team at Buddy Chevrolet

June 14, 2025

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Employee Rating

I took my car in because the key was getting stuck in the ignition. I was told that the reason for the key being stuck was because my battery wasn’t strong enough. I was told that buying a battery would solv More

by UWANNAJACKSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jun 15, 2025

Buddy Chevrolet responded

Thank you for sharing your experience with us. We understand how frustrating it can be when a solution doesn't resolve the issue, especially with your ignition key getting stuck. We appreciate your feedback regarding the diagnostics and battery installation. Please contact us directly at Buddy Chevrolet so we can further discuss it. Your satisfaction is important to us, and we want to ensure you have a reliable solution. Sincerely, the Team at Buddy Chevrolet

June 08, 2025

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Employee Rating

Took my vehicle in for an oil change, didn’t have any issues at all,the wait time was about average for an oil change . I will be going back for service again. More

by GKELLISON527
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 08, 2025

Buddy Chevrolet responded

Thank you for your feedback! We're glad to hear that your oil change experience at Buddy Chevrolet was smooth and that you found the wait time to be average. We appreciate your trust in us and look forward to seeing you again for your next service! Sincerely, the Team at Buddy Chevrolet

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