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Bob Hurst
Bob Hurst at Buddy Chevrolet

Bob Hurst | Page 15

Service Manager

Buddy Chevrolet

4770 Covington Hwy
Decatur, GA 30035

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4.1
226 Reviews
4.1

226 Reviews

Write a Review

226 Reviews of Bob Hurst

August 05, 2025

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Employee Rating

Fast service and excellent work. I didn’t like how the appointments took 3 hrs on the day I selected but came back another day and it only took an hour More

by GCOLEMAN4709
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 05, 2025

Buddy Chevrolet responded

Thank you for your feedback! We're glad to hear you experienced fast service and excellent work during your visits to Buddy Chevrolet. We understand your concern regarding the appointment duration and appreciate your patience. We’re always striving to improve our service times. We hope to see you again soon! Sincerely, the Team at Buddy Chevrolet

August 03, 2025

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Employee Rating

Service was professional polite. And fast they explained what I needed. Done in a way anyone can understand More

by ARNOLDMADRIZ2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 03, 2025

Buddy Chevrolet responded

Thank you for your wonderful review, Arnold! We at Buddy Chevrolet are thrilled to hear that you experienced professional, polite, and fast service. It's our goal to ensure that our customers fully understand their needs, and we're glad we could assist you in that way. We appreciate your feedback and look forward to welcoming you back soon! Sincerely, the Team at Buddy Chevrolet

Aug 03, 2025

Buddy Chevrolet responded

Thank you for your kind review, Arnold! We’re so pleased to hear that you received professional, courteous, and efficient service at Buddy Chevrolet. Our goal is always to help our customers feel confident and informed, and we're glad we could support you in that way. We truly appreciate your feedback and look forward to seeing you again soon! Sincerely, the Team at Buddy Chevrolet

August 02, 2025

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They all did well , I really appreciated the the service, very helpful and informative, highly recommended. More

by WATS975JAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 02, 2025

Buddy Chevrolet responded

Thank you for your kind words, Jay! We’re thrilled to hear that you appreciated the service and found our team helpful and informative. Your recommendation means a lot to us at Buddy Chevrolet. We look forward to serving you again in the future! Sincerely, the Team at Buddy Chevrolet

July 31, 2025

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Convenient, quick service, knowledgeable CSR, could improve on wait time, pleasant atmosphere, clean restroom, friendly More

by 6DAWSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 31, 2025

Buddy Chevrolet responded

Thank you for sharing your experience with us. We're glad to hear that you found Buddy Chevrolet’s service to be convenient and quick, and that our staff made a positive impression on you. We appreciate your feedback regarding wait times and will look into ways to improve that aspect for our customers. We hope to see you again soon. Sincerely, the Team at Buddy Chevrolet

July 24, 2025

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Buddy Chevy on Covington Hwy in Decatur has no wait time and prices were cheaper than Superior Chevy... More

by CASS_RIGGINS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 25, 2025

Buddy Chevrolet responded

Thank you for your wonderful review, Cass! We truly appreciate hearing that you had a great experience at Buddy Chevrolet with no wait time and found our prices to be competitive. We appreciate your feedback and look forward to welcoming you back in the future! Sincerely, the Team at Buddy Chevrolet

July 22, 2025

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Employee Rating

Kevin at Buddy was invaluable. He tried everything possible to help me with my car. They told him that the part for my car would not be in for 2 to 3 months. I explained to Kevin t More

by DOLORESSTEWARD229
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin service department Five stars

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Jul 23, 2025

Buddy Chevrolet responded

Thank you for taking the time to share your experience with us. We truly appreciate your feedback. Kevin made a significant effort to assist you, and we're pleased to hear that he was able to expedite the part for your car. We understand your frustration regarding the lack of a loaner vehicle and appreciate your suggestion. Your insights are valuable to us as we strive to enhance our services at Buddy Chevrolet. If you have any other concerns, please reach out to us directly so we can ensure our standards are met and improvements can be made We hope to see you again and are here to help whenever you need assistance. Sincerely, the Team at Buddy Chevrolet

July 22, 2025

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Employee Rating

The customer service leaves a lot to be desired. The service department was non responsive to phone calls and emails.My vehicle sat 3 weeks for service even though I scheduled an appointment for a n More

by SHAWNESEJACKSON65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jeff

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Jul 24, 2025

Buddy Chevrolet responded

Our team has acknowledged this review.

July 17, 2025

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Every one was pleasant and very professional. The job was completed within the estimated time frame. More

by YVONNEMAPP
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Johnson

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Jul 17, 2025

Buddy Chevrolet responded

Thank you, Yvonne! We're glad to hear that you had a pleasant experience with us at Buddy Chevrolet and that our team was able to complete the job within the estimated time frame. We appreciate your feedback and hope to see you again. Sincerely, the Team at Buddy Chevrolet

July 15, 2025

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Employee Rating

I was in and out. No hassle no extended stay. Very happy with the service More

by tiloutakesover
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dorell               Knight

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Jul 15, 2025

Buddy Chevrolet responded

Thank you for your wonderful review! We're thrilled to hear that you had a quick and hassle-free experience at Buddy Chevrolet. Your satisfaction is our priority, and we appreciate your kind words. We look forward to assisting you again in the future! Sincerely, the Team at Buddy Chevrolet

July 09, 2025

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Employee Rating

Best dealer around town. Bob always helps me out with no hesitation. He really takes care of all his customers with the best customer service More

by laok
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 09, 2025

Buddy Chevrolet responded

Thank you for your kind words! We’re thrilled to hear that Bob provided you with excellent customer service at Buddy Chevrolet. We truly value your support and appreciate you taking the time to share your experience. We look forward to seeing you again soon! Sincerely, the Team at Buddy Chevrolet

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