The communication here was abysmal.
Never answered the phone, didn’t return messages. Finally got someone on the phone after over a week of radio silence, said they’d call back the next
Never answered the phone, didn’t return messages. Finally got someone on the phone after over a week of radio silence, said they’d call back the next day with an update. Then 10 more days with no response. Went in person to check on the status, was told that I’d get a call with an update later that day. 2 days later and nothing. Finally went and retrieved the cat to take it somewhere else.
I understood going on that, having only one EV tech, it could take a while. That wasn’t the issue. The issue was the complete lack of communication, and in the couple times I actually got to speak to someone, the lies and lack of a promised follow-up.Felt like my car was being held hostage. Will gladly take the car to a farther away service center to not have to deal with this again.
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by DANIELJTAYLOR83
Verified Customer
Verified Customer
Service Price Transparency
Jun 05, 2025 -
Buddy Chevrolet responded
We would like the opportunity to speak with you directly regarding your experience.
The staff were friendly and made sure service went
smoothly. They for me in even when I arrived for my appointment late
smoothly. They for me in even when I arrived for my appointment late
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by REBEKAHGIRTMAN
Verified Customer
Verified Customer
Service Price Transparency
Jun 01, 2025 -
Buddy Chevrolet responded
Thank you for your wonderful review, Rebeka! We're glad to hear that our friendly staff made your experience at Buddy Chevrolet a positive one, even accommodating your late arrival. We appreciate your kind words and look forward to seeing you again for your next visit!
Sincerely,
the Team at Buddy Chevrolet
Jun 01, 2025 -
Buddy Chevrolet responded
Thank you for your wonderful review! We're glad to hear that our friendly staff made your experience at Buddy Chevrolet a positive one, even accommodating your late arrival. We appreciate your kind words and look forward to seeing you again for your next visit!
Sincerely, the Team at Buddy Chevrolet
Great service.
The car feels great. Glad I was able to have my car serviced at Buddy's.
The car feels great. Glad I was able to have my car serviced at Buddy's.
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by KROUNDT
Verified Customer
Verified Customer
Service Price Transparency
May 31, 2025 -
Buddy Chevrolet responded
Thank you so much for your kind words! We're thrilled to hear that you had a great service experience and that your car feels fantastic. At Buddy Chevrolet, we always aim to provide top-notch service. We look forward to seeing you again for your next visit!
Sincerely, the Team at Buddy Chevrolet
Timely.
Efficient. Explained all procedures. Cost reviewed up front. Professional. Would recommend to others any time
Efficient. Explained all procedures. Cost reviewed up front. Professional. Would recommend to others any time
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by EM_STEELE
Verified Customer
Verified Customer
Service Price Transparency
May 30, 2025 -
Buddy Chevrolet responded
Thank you for your wonderful feedback! We're thrilled to hear that you had a timely and efficient experience at Buddy Chevrolet. We appreciate your recommendation and look forward to assisting you and your friends in the future!
Sincerely, the Team at Buddy Chevrolet
Great service ill be bsck keep up the good work miss lisa
mealimg! Need touch up paint
mealimg! Need touch up paint
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by NUKIRK38
Verified Customer
Verified Customer
Service Price Transparency
May 23, 2025 -
Buddy Chevrolet responded
Thank you for your wonderful review! We're thrilled to hear that you had a great experience with us at Buddy Chevrolet. Miss Lisa and the entire team appreciate your kind words and look forward to your next visit. If you need touch-up paint, feel free to reach out anytime. Safe travels, and see you soon!
Sincerely, the Team at Buddy Chevrolet
I haven't been to the dealership in a while.
The service has improved from the last time I visited.
The service has improved from the last time I visited.
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by LOWE738
Verified Customer
Verified Customer
Service Price Transparency
May 18, 2025 -
Buddy Chevrolet responded
Thank you for your feedback! We're thrilled to hear that you've noticed an improvement in our service since your last visit to Buddy Chevrolet. We appreciate you taking the time to share your experience and look forward to welcoming you back soon!
Sincerely, the Team at Buddy Chevrolet
always delivered top quality repair work yes i will
return for future repairs to my vehicle
return for future repairs to my vehicle
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by HUGHLON
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
raymond
May 16, 2025 -
Buddy Chevrolet responded
Thank you for your wonderful review! We're thrilled to hear that you've consistently received top-quality repair work at Buddy Chevrolet. We look forward to serving you again for your future vehicle repairs. Safe driving, and see you next time!
Sincerely, the Team at Buddy Chevrolet
The dealership was changed to Buddy Chevrolet and I had a
service plan with the previous dealership and free oil changes. One reason I purchased my vehicle from there but now the new company (Buddy) is not h
service plan with the previous dealership and free oil changes. One reason I purchased my vehicle from there but now the new company (Buddy) is not honoring that and did not send any information on letting there customers no they changed that policy. Bad business
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by JSUMMERSET78
Verified Customer
Verified Customer
Service Price Transparency
May 16, 2025 -
Buddy Chevrolet responded
Thank you for sharing your experience with us. We understand your concerns regarding the service plan and the transition from the previous dealership to Buddy Chevrolet. Your feedback is valuable, and we are committed to ensuring that our customers are informed and satisfied. We encourage you to reach out to us directly so we can address your situation. Thank you for bringing this to our attention.
Sincerely, the Team at Buddy Chevrolet
I asked for the tail light on the driver side to be fixed
and it wasn’t .
and it wasn’t .
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by QCHANEYENTERPRISELLC
Verified Customer
Verified Customer
Service Price Transparency
May 12, 2025 -
Buddy Chevrolet responded
Thank you for your feedback. We understand your concern regarding the tail light on the driver side not being fixed at Buddy Chevrolet. Your satisfaction is important to us, and we encourage you to contact us directly so we can discuss this with you further. We appreciate your input and are here to assist you.
Sincerely, the Team at Buddy Chevrolet
The service was satisfactory with plenty of assistance
from staff. I have very few complaints.
from staff. I have very few complaints.
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by BGREENE1976
Verified Customer
Verified Customer
Service Price Transparency
May 11, 2025 -
Buddy Chevrolet responded
Thank you for your feedback! We're glad to hear that your experience at Buddy Chevrolet was satisfactory and that our staff provided you with plenty of assistance. We appreciate your input and are always looking to improve. If you have any further concerns or suggestions, please feel free to reach out to us. We look forward to serving you again!
Sincerely, the Team at Buddy Chevrolet
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