Great working with the team at Buddy’s, great service and
walked me through the entire process.
walked me through the entire process.
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by Cztheday
Verified Customer
Verified Customer
Service Price Transparency
Jun 08, 2025 -
Buddy Chevrolet responded
Thank you for your review! We appreciate your feedback about our team and the service you received at Buddy Chevrolet. It's great to hear that we could guide you through the entire process. We look forward to assisting you again on your next visit.
Sincerely, the Team at Buddy Chevrolet
The service department appears to unorganized.
They promised my car service (tire rotation) would be done in a hour. I called 3 hours later to get the status of my car and all I got was the run a
They promised my car service (tire rotation) would be done in a hour. I called 3 hours later to get the status of my car and all I got was the run around on the phone. No one would pick up the phone in the service department. At one point, I was on hold for over 15 minutes until I hung up and called again. I called at least 10 times. This is bad for business!!! It's a bad idea to leave your customers in limbo. It makes them shop around for competitors.
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by RODNEYAWILLI
Verified Customer
Verified Customer
Service Price Transparency
Jun 05, 2025 -
Buddy Chevrolet responded
Thank you, Rodney, for sharing your experience with us. We understand your frustration regarding the delays and communication issues during your tire rotation service at Buddy Chevrolet. Your feedback is important to us, and we appreciate you bringing this to our attention.
Please feel free to reach out to us directly so we can discuss your concerns further.
Sincerely, the Team at Buddy Chevrolet
Truly incompetent and unresponsive.
I was told to bring my car in for a scheduled appointment and then was told i would have to wait for 6 weeks. What did your service department expect
I was told to bring my car in for a scheduled appointment and then was told i would have to wait for 6 weeks. What did your service department expect me to do for 6 weeks? Why would they have me tow my car in if they couldn’t look at it? And because I towed it to buddy’s, it was a whole ordeal to get it towed somewhere else, which was not covered by my AAA membership. Truly awful experience. I will make sure everyone avoids them.
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by YOUSEF2
Verified Customer
Verified Customer
Service Price Transparency
Jun 03, 2025 -
Buddy Chevrolet responded
Thank you for sharing your experience. We understand your frustration regarding the waiting time for your scheduled appointment. It is never our intention to inconvenience our customers, and our team appreciates your feedback regarding the service appointment process. We encourage you to reach out to Buddy Chevrolet directly so we can discuss this with you further. Your feedback is valuable in helping us improve our services.
Sincerely, the Team at Buddy Chevrolet
The communication here was abysmal.
Never answered the phone, didn’t return messages. Finally got someone on the phone after over a week of radio silence, said they’d call back the next
Never answered the phone, didn’t return messages. Finally got someone on the phone after over a week of radio silence, said they’d call back the next day with an update. Then 10 more days with no response. Went in person to check on the status, was told that I’d get a call with an update later that day. 2 days later and nothing. Finally went and retrieved the cat to take it somewhere else.
I understood going on that, having only one EV tech, it could take a while. That wasn’t the issue. The issue was the complete lack of communication, and in the couple times I actually got to speak to someone, the lies and lack of a promised follow-up.Felt like my car was being held hostage. Will gladly take the car to a farther away service center to not have to deal with this again.
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by DANIELJTAYLOR83
Verified Customer
Verified Customer
Service Price Transparency
Jun 05, 2025 -
Buddy Chevrolet responded
We would like the opportunity to speak with you directly regarding your experience.
The staff were friendly and made sure service went
smoothly. They for me in even when I arrived for my appointment late
smoothly. They for me in even when I arrived for my appointment late
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by REBEKAHGIRTMAN
Verified Customer
Verified Customer
Service Price Transparency
Jun 01, 2025 -
Buddy Chevrolet responded
Thank you for your wonderful review, Rebeka! We're glad to hear that our friendly staff made your experience at Buddy Chevrolet a positive one, even accommodating your late arrival. We appreciate your kind words and look forward to seeing you again for your next visit!
Sincerely,
the Team at Buddy Chevrolet
Jun 01, 2025 -
Buddy Chevrolet responded
Thank you for your wonderful review! We're glad to hear that our friendly staff made your experience at Buddy Chevrolet a positive one, even accommodating your late arrival. We appreciate your kind words and look forward to seeing you again for your next visit!
Sincerely, the Team at Buddy Chevrolet
Great service.
The car feels great. Glad I was able to have my car serviced at Buddy's.
The car feels great. Glad I was able to have my car serviced at Buddy's.
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by KROUNDT
Verified Customer
Verified Customer
Service Price Transparency
May 31, 2025 -
Buddy Chevrolet responded
Thank you so much for your kind words! We're thrilled to hear that you had a great service experience and that your car feels fantastic. At Buddy Chevrolet, we always aim to provide top-notch service. We look forward to seeing you again for your next visit!
Sincerely, the Team at Buddy Chevrolet
Timely.
Efficient. Explained all procedures. Cost reviewed up front. Professional. Would recommend to others any time
Efficient. Explained all procedures. Cost reviewed up front. Professional. Would recommend to others any time
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by EM_STEELE
Verified Customer
Verified Customer
Service Price Transparency
May 30, 2025 -
Buddy Chevrolet responded
Thank you for your wonderful feedback! We're thrilled to hear that you had a timely and efficient experience at Buddy Chevrolet. We appreciate your recommendation and look forward to assisting you and your friends in the future!
Sincerely, the Team at Buddy Chevrolet
Great service ill be bsck keep up the good work miss lisa
mealimg! Need touch up paint
mealimg! Need touch up paint
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by NUKIRK38
Verified Customer
Verified Customer
Service Price Transparency
May 23, 2025 -
Buddy Chevrolet responded
Thank you for your wonderful review! We're thrilled to hear that you had a great experience with us at Buddy Chevrolet. Miss Lisa and the entire team appreciate your kind words and look forward to your next visit. If you need touch-up paint, feel free to reach out anytime. Safe travels, and see you soon!
Sincerely, the Team at Buddy Chevrolet
I haven't been to the dealership in a while.
The service has improved from the last time I visited.
The service has improved from the last time I visited.
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by LOWE738
Verified Customer
Verified Customer
Service Price Transparency
May 18, 2025 -
Buddy Chevrolet responded
Thank you for your feedback! We're thrilled to hear that you've noticed an improvement in our service since your last visit to Buddy Chevrolet. We appreciate you taking the time to share your experience and look forward to welcoming you back soon!
Sincerely, the Team at Buddy Chevrolet
always delivered top quality repair work yes i will
return for future repairs to my vehicle
return for future repairs to my vehicle
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by HUGHLON
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
raymond
May 16, 2025 -
Buddy Chevrolet responded
Thank you for your wonderful review! We're thrilled to hear that you've consistently received top-quality repair work at Buddy Chevrolet. We look forward to serving you again for your future vehicle repairs. Safe driving, and see you next time!
Sincerely, the Team at Buddy Chevrolet
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