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Bob Hurst
226 Reviews
226 Reviews
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226 Reviews of Bob Hurst
June 14, 2025
I took my car in because the key was getting stuck in the ignition. I was told that the reason for the key being stuck was because my battery wasn’t strong enough. I was told that buying a battery would solv ignition. I was told that the reason for the key being stuck was because my battery wasn’t strong enough. I was told that buying a battery would solve the problem. So I bought the battery and paid for the diagnostics. The key is still getting stuck. More
by UWANNAJACKSON
Verified Customer
June 08, 2025
Took my vehicle in for an oil change, didn’t have any issues at all,the wait time was about average for an oil change . I will be going back for service again. issues at all,the wait time was about average for an oil change . I will be going back for service again. More
by GKELLISON527
June 08, 2025
Good customer service and plus smart technician. I will definitely bring my car back to Buddy Chevrolet great service guys. I will definitely bring my car back to Buddy Chevrolet great service guys. More
by BERNARD19666
Other Employees Tagged: Gary Marotta, Jaquan Kerr
June 07, 2025
Great working with the team at Buddy’s, great service and walked me through the entire process. walked me through the entire process. More
by Cztheday
Other Employees Tagged: Gary Marotta, Tabitha Handley
June 04, 2025
The service department appears to unorganized. They promised my car service (tire rotation) would be done in a hour. I called 3 hours later to get the status of my car and all I got was the run a They promised my car service (tire rotation) would be done in a hour. I called 3 hours later to get the status of my car and all I got was the run around on the phone. No one would pick up the phone in the service department. At one point, I was on hold for over 15 minutes until I hung up and called again. I called at least 10 times. This is bad for business!!! It's a bad idea to leave your customers in limbo. It makes them shop around for competitors. More
by RODNEYAWILLI
June 03, 2025
Truly incompetent and unresponsive. I was told to bring my car in for a scheduled appointment and then was told i would have to wait for 6 weeks. What did your service department expect I was told to bring my car in for a scheduled appointment and then was told i would have to wait for 6 weeks. What did your service department expect me to do for 6 weeks? Why would they have me tow my car in if they couldn’t look at it? And because I towed it to buddy’s, it was a whole ordeal to get it towed somewhere else, which was not covered by my AAA membership. Truly awful experience. I will make sure everyone avoids them. More
by YOUSEF2
Other Employees Tagged: Gary Marotta, Jaquan Kerr
June 03, 2025
The communication here was abysmal. Never answered the phone, didn’t return messages. Finally got someone on the phone after over a week of radio silence, said they’d call back the next Never answered the phone, didn’t return messages. Finally got someone on the phone after over a week of radio silence, said they’d call back the next day with an update. Then 10 more days with no response. Went in person to check on the status, was told that I’d get a call with an update later that day. 2 days later and nothing. Finally went and retrieved the cat to take it somewhere else. I understood going on that, having only one EV tech, it could take a while. That wasn’t the issue. The issue was the complete lack of communication, and in the couple times I actually got to speak to someone, the lies and lack of a promised follow-up.Felt like my car was being held hostage. Will gladly take the car to a farther away service center to not have to deal with this again. More
by DANIELJTAYLOR83
Dealership Inventory (264 Vehicles)
