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Bob Hurst

Overview Reviews (233) Inventory (356)

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Bob Hurst

Bob Hurst | Page 21

Service Manager

Buddy Chevrolet

4770 Covington Hwy
Decatur, GA 30035

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4.1

233 Reviews

Overview Reviews (233) Inventory (356)

4.1

233 Reviews

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233 Reviews of Bob Hurst

April 10, 2025

Dealership Rating

Employee Rating

Dishonest customer handling. I received a letter from GM advising me that my 2022 truck has a recall and listed the symptoms. I had my truck towed to Buddy when the symptoms pres I received a letter from GM advising me that my 2022 truck has a recall and listed the symptoms. I had my truck towed to Buddy when the symptoms presented themselves for a recall repair. They decided to run a Diagnostic test, which I agree is a good practice, however they call me back with $1600 worth of work that needs to be done, never said anything about the recall and then wanted to charge over $200 for the Diagnostic test, which I didn't ask for. I just wish dealerships like Buddy /Superior would be honest with their handling and estimating tactics, us hard working people don't have the time and money to be jerked around. Now I was leary that they did anything honest and have to take it miles away to another dealership just to check on what they actually did or recommended is accurate. Final warning be careful and leary at this dealership. More

by kmrichardson0

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Other Employees Tagged: ML

Apr 11, 2025 -

Buddy Chevrolet responded

Thank you for sharing your experience with us. We understand your concerns regarding the handling of your truck's recall and the diagnostic test process you encountered at Buddy Chevrolet. It's important to us that our customers feel informed and valued. We appreciate your feedback and would like to encourage you to reach out directly to discuss your situation more thoroughly. Your satisfaction is important to us. Sincerely, the Team at Buddy Chevrolet

April 09, 2025

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Employee Rating

Great work. . Service representative was excellent at doing his job and getting the quote. rights . Service representative was excellent at doing his job and getting the quote. rights More

by VWILLIAMS492003

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Apr 10, 2025 -

Buddy Chevrolet responded

Thank you for your kind words! We truly appreciate your feedback about the excellent service you received at Buddy Chevrolet. It’s great to hear that our service representative provided you with a helpful experience. We look forward to assisting you again in the future! Sincerely, the Team at Buddy Chevrolet

April 08, 2025

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Employee Rating

service completed in a timely manner. That is all I have to say. I will not fill this survey out again if I have to use 15 words. That is all I have to say. I will not fill this survey out again if I have to use 15 words. More

by NATE1953

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Apr 08, 2025 -

Buddy Chevrolet responded

Thank you for your feedback! We appreciate your taking the time to review Buddy Chevrolet. We're glad to hear your service was completed promptly. We look forward to seeing you again in the future! Sincerely, the Team at Buddy Chevrolet

April 07, 2025

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Employee Rating

I have been going to this dealership for years. I.love the service and the people. They always are courteous and make sure you are taken care of. Love this place. I recommend this place. I.love the service and the people. They always are courteous and make sure you are taken care of. Love this place. I recommend this place. More

by CDCLAR07

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Apr 07, 2025 -

Buddy Chevrolet responded

Thank you for your wonderful review! We're thrilled to hear that you've been with Buddy Chevrolet for years and appreciate the courteous service from our team. Your recommendation means a lot to us. We look forward to seeing you again soon! Sincerely, the Team at Buddy Chevrolet

April 05, 2025

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Employee Rating

The service was immediately with no waiting and everyone was very helpful. I will come back! was very helpful. I will come back! More

by EUGENIAJMENUEL3

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Apr 06, 2025 -

Buddy Chevrolet responded

Thank you, Eugenia, for your wonderful review! We're thrilled to hear that you had a quick and helpful experience at Buddy Chevrolet. We look forward to welcoming you back on your next visit! Sincerely, the Team at Buddy Chevrolet

April 03, 2025

Dealership Rating

Employee Rating

No comments at this review survey maybe next time after service is rendered. Thank you for your support. service is rendered. Thank you for your support. More

by R1_GLOVER

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Zarlesia Mcnary , Cheryl Upchurch, Gary Marotta, Jaquan Kerr, Eric Amoah, Tabitha Handley

Apr 03, 2025 -

Buddy Chevrolet responded

Thank you for your review! We appreciate your support and look forward to assisting you at Buddy Chevrolet. We hope to see you again soon! Sincerely, the Team at Buddy Chevrolet

April 02, 2025

Dealership Rating

Employee Rating

My advisor was very nice and polite. He explained everything that I need to know about what is going with my car. He explained everything that I need to know about what is going with my car. More

by ARTISACARMICHAEL

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Apr 03, 2025 -

Buddy Chevrolet responded

Thank you for your kind words, Artisa! We're thrilled to hear that your advisor was nice and polite, and that you found the information about your car helpful. At Buddy Chevrolet, we strive to provide our customers with excellent service and clear communication. We look forward to assisting you again in the future! Sincerely, the Team at Buddy Chevrolet

April 01, 2025

Dealership Rating

Employee Rating

Everyone was pleasant and efficient. They got me in and out. The wait wasn’t too bad at all. They got me in and out. The wait wasn’t too bad at all. More

by DEE_KNOTT

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Apr 02, 2025 -

Buddy Chevrolet responded

Thank you for your wonderful review! We’re thrilled to hear that your experience at Buddy Chevrolet was pleasant and efficient. It's great to know we were able to get you in and out in a timely manner. We appreciate your feedback and look forward to seeing you again soon! Sincerely, the Team at Buddy Chevrolet

April 01, 2025

Dealership Rating

Employee Rating

That guy that help let me know that it wasn't time for a oil change and he also had me a key made and it was ready the next day great service oil change and he also had me a key made and it was ready the next day great service More

by ALISARDAV

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Apr 01, 2025 -

Buddy Chevrolet responded

Thank you for your wonderful review! We're thrilled to hear about your positive experience at Buddy Chevrolet. It’s great to know that our team was able to assist you with your oil change and get your key made promptly. We appreciate your feedback and look forward to serving you again soon! Sincerely, the Team at Buddy Chevrolet

March 30, 2025

Dealership Rating

Employee Rating

Great service no issues. Service worker was very knowledgeable and friendly. A very good experience. Service worker was very knowledgeable and friendly. A very good experience. More

by DWELLS8989

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Mar 31, 2025 -

Buddy Chevrolet responded

Thank you for your wonderful review! We’re thrilled to hear that you had a great experience at Buddy Chevrolet and found our service team knowledgeable and friendly. We appreciate your feedback and look forward to serving you again in the future! Sincerely, the Team at Buddy Chevrolet

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