Bob Hurst
Bob Hurst at Buddy Chevrolet

Bob Hurst | Page 22

Service Manager

Buddy Chevrolet

4770 Covington Hwy
Decatur, GA 30035

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4.1
225 Reviews
4.1

225 Reviews

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225 Reviews of Bob Hurst

March 10, 2025

Dealership Rating
Employee Rating

Car was in service no update was given. Had vehicle towed home due to lack of communication and battery was dead with windows down and that is not how car was received. Very disappointing s More

by BKEIRAH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Gary Marotta, Jaquan Kerr

Mar 12, 2025

Buddy Chevrolet responded

Thank you for sharing your experience. We understand your frustration regarding the lack of communication during your service at Buddy Chevrolet and the issues you faced with your vehicle. We appreciate your feedback, as it helps us improve our standards and services. Your satisfaction is important to us. Sincerely, the Team at Buddy Chevrolet

March 10, 2025

Dealership Rating
Employee Rating

My Service was fantastic everyone very helpful. Will return for service on my Colorado pickup More

by bhurstjrr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 10, 2025

Buddy Chevrolet responded

Thank you for your wonderful review! We're thrilled to hear that you had a fantastic experience with our team at Buddy Chevrolet. We look forward to seeing you again for service on your Colorado pickup. Safe travels until then! Sincerely, the Team at Buddy Chevrolet

March 08, 2025

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Employee Rating

Everyone was so nice, they really took care of me and my daughter. Feel like I gained another addition to my family. We both left with nice cars and very satisfied. Would definitely recommend. More

by nikkiya.bethea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 09, 2025

Buddy Chevrolet responded

Thank you for your wonderful review, Nikkiya! We're thrilled to hear that you and your daughter felt well taken care of during your visit to Buddy Chevrolet. It's great to know you both left with nice cars and are satisfied with your experience. We appreciate your recommendation and hope to see you both again soon! Sincerely, the Team at Buddy Chevrolet

March 03, 2025

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Employee Rating

My appointment was for 7:30 and I was waiting until 9:30. I had no problems with the service once I was helped. I was initially overlooked in line but they were great. More

by KEITHANDRECOLLINS
Recommend Dealer
Yes
Mar 05, 2025

Buddy Chevrolet responded

Thank you for your feedback, Keith. We appreciate you taking the time to share your experience with us. It's great to hear that once you were assisted, the service met your expectations. We understand the importance of timely service and will work on improving our appointment management. If you have any further concerns or suggestions, please feel free to reach out to Buddy Chevrolet. We look forward to serving you better in the future! Sincerely, the Team at Buddy Chevrolet

March 02, 2025

Dealership Rating
Employee Rating

The service was quick and the customer service was good. I will be returning again. More

by ERIKAHSWIFT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 03, 2025

Buddy Chevrolet responded

Thank you for your kind words, Erika! We're thrilled to hear that you had a quick and positive experience with our customer service at Buddy Chevrolet. We look forward to welcoming you back again soon! Sincerely, the Team at Buddy Chevrolet

February 28, 2025

Dealership Rating
Employee Rating

Charging 3% for a credit card is inappropriate for this type of business My car had to wait 3 days for an available technician after bringing it in with an appointment More

by KCKOZICKI
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Ray

Mar 03, 2025

Buddy Chevrolet responded

Thank you for sharing your experience regarding the credit card processing fee and the wait time for service at Buddy Chevrolet. We appreciate your feedback, as it helps us evaluate our processes and strive for improvement. If you would like to discuss your experience further, please don't hesitate to reach out to us directly. We value your insights and hope to provide a better experience in the future. Sincerely, the Team at Buddy Chevrolet

February 28, 2025

Dealership Rating
Employee Rating

Took 6 hours to service. Called 8 min before close. Couldn’t get car for two whole days. Also voided my power train warranty because of the ownership change even though I up More

by GKGLASS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Mar 03, 2025

Buddy Chevrolet responded

Thank you for your feedback regarding the service time and warranty issue. At Buddy Chevrolet, we strive to provide timely service and uphold our commitments. We encourage you to contact us directly so we can address these concerns in greater detail. Your experience is important to us. Sincerely, the Team at Buddy Chevrolet

February 23, 2025

Dealership Rating
Employee Rating

New to Buddy's Chevrolet dealership. Overall experience was good. Friendly and professional. Will return for an update service. More

by FGHSB201
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 24, 2025

Buddy Chevrolet responded

Thank you for your kind words! We’re thrilled to hear that you had a good experience at Buddy Chevrolet. Our team is dedicated to providing friendly and professional service. We look forward to welcoming you back for your next service update! Sincerely, the Team at Buddy Chevrolet

February 21, 2025

Dealership Rating
Employee Rating

Sold me a car with a bad battery and after three months on a three year battery it was dead and said I have to purchase a new one for over three hundred dollars…bad business.. More

by EDMONDSON2525
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Gary Marotta, Jaquan Kerr

Feb 25, 2025

Buddy Chevrolet responded

Thank you for sharing your experience with us. We understand your frustration regarding the battery issue after purchasing your vehicle from Buddy Chevrolet. We appreciate your feedback as it helps us improve our services. Please feel free to reach out to us directly so we can discuss this matter further. Sincerely, the Team at Buddy Chevrolet

February 21, 2025

Dealership Rating
Employee Rating

Been using this dealership for repairs for years! Ray in the service center is great! Definitely recommend you go here! More

by mrskpurdie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ray

Feb 21, 2025

Buddy Chevrolet responded

Thank you for your kind words! We truly appreciate your loyalty to Buddy Chevrolet over the years. It's wonderful to hear that Ray in the service center provided you with great service. Your recommendation means a lot to us! We look forward to seeing you again for your future repair needs. Sincerely, the Team at Buddy Chevrolet

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