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Bob Hurst

Overview Reviews (166) Inventory (266)

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Bob Hurst

Bob Hurst | Page 9

Service Manager

Buddy Chevrolet

4770 Covington Hwy
Decatur, GA 30035

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4.2

166 Reviews

Overview Reviews (166) Inventory (266)

4.2

166 Reviews

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166 Reviews of Bob Hurst

August 05, 2025

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Employee Rating

Fast service and excellent work. I didn’t like how the appointments took 3 hrs on the day I selected but came back another day and it only took an hour I didn’t like how the appointments took 3 hrs on the day I selected but came back another day and it only took an hour More

by GCOLEMAN4709

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Aug 05, 2025 -

Buddy Chevrolet responded

Thank you for your feedback! We're glad to hear you experienced fast service and excellent work during your visits to Buddy Chevrolet. We understand your concern regarding the appointment duration and appreciate your patience. We’re always striving to improve our service times. We hope to see you again soon! Sincerely, the Team at Buddy Chevrolet

August 03, 2025

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Service was professional polite. And fast they explained what I needed. Done in a way anyone can understand And fast they explained what I needed. Done in a way anyone can understand More

by ARNOLDMADRIZ2

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Aug 03, 2025 -

Buddy Chevrolet responded

Thank you for your wonderful review, Arnold! We at Buddy Chevrolet are thrilled to hear that you experienced professional, polite, and fast service. It's our goal to ensure that our customers fully understand their needs, and we're glad we could assist you in that way. We appreciate your feedback and look forward to welcoming you back soon! Sincerely, the Team at Buddy Chevrolet

Aug 03, 2025 -

Buddy Chevrolet responded

Thank you for your kind review, Arnold! We’re so pleased to hear that you received professional, courteous, and efficient service at Buddy Chevrolet. Our goal is always to help our customers feel confident and informed, and we're glad we could support you in that way. We truly appreciate your feedback and look forward to seeing you again soon! Sincerely, the Team at Buddy Chevrolet

August 02, 2025

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They all did well , I really appreciated the the service, very helpful and informative, highly recommended. very helpful and informative, highly recommended. More

by WATS975JAY

Verified Customer

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Aug 02, 2025 -

Buddy Chevrolet responded

Thank you for your kind words, Jay! We’re thrilled to hear that you appreciated the service and found our team helpful and informative. Your recommendation means a lot to us at Buddy Chevrolet. We look forward to serving you again in the future! Sincerely, the Team at Buddy Chevrolet

July 31, 2025

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Convenient, quick service, knowledgeable CSR, could improve on wait time, pleasant atmosphere, clean restroom, friendly improve on wait time, pleasant atmosphere, clean restroom, friendly More

by 6DAWSON

Verified Customer

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jul 31, 2025 -

Buddy Chevrolet responded

Thank you for sharing your experience with us. We're glad to hear that you found Buddy Chevrolet’s service to be convenient and quick, and that our staff made a positive impression on you. We appreciate your feedback regarding wait times and will look into ways to improve that aspect for our customers. We hope to see you again soon. Sincerely, the Team at Buddy Chevrolet

July 24, 2025

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Buddy Chevy on Covington Hwy in Decatur has no wait time and prices were cheaper than Superior Chevy... and prices were cheaper than Superior Chevy... More

by CASS_RIGGINS

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jul 25, 2025 -

Buddy Chevrolet responded

Thank you for your wonderful review, Cass! We truly appreciate hearing that you had a great experience at Buddy Chevrolet with no wait time and found our prices to be competitive. We appreciate your feedback and look forward to welcoming you back in the future! Sincerely, the Team at Buddy Chevrolet

July 22, 2025

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Kevin at Buddy was invaluable. He tried everything possible to help me with my car. They told him that the part for my car would not be in for 2 to 3 months. I explained to Kevin t He tried everything possible to help me with my car. They told him that the part for my car would not be in for 2 to 3 months. I explained to Kevin that I could not wait that long due to needing my car to get back and forth to work. He worked very hard to get the part in 5 days. He helped me out a lot . Now the downfall: They would not allow me to have a loner. They said they do not do that. I have bought 3 cars from Chevelet over the years, and I was very upset that they could not give me a car for a couple of days. This is something they need to change. Like I said, Kevin worked very hard for me. He was professional and pleasant to talk to. From now on, I will only go to Kevin for service, and no one else. Great job, Kevin. Five stars to you. More

by DOLORESSTEWARD229

Verified Customer

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Kevin service department Five stars

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Jul 23, 2025 -

Buddy Chevrolet responded

Thank you for taking the time to share your experience with us. We truly appreciate your feedback. Kevin made a significant effort to assist you, and we're pleased to hear that he was able to expedite the part for your car. We understand your frustration regarding the lack of a loaner vehicle and appreciate your suggestion. Your insights are valuable to us as we strive to enhance our services at Buddy Chevrolet. If you have any other concerns, please reach out to us directly so we can ensure our standards are met and improvements can be made We hope to see you again and are here to help whenever you need assistance. Sincerely, the Team at Buddy Chevrolet

July 22, 2025

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Employee Rating

The customer service leaves a lot to be desired. The service department was non responsive to phone calls and emails.My vehicle sat 3 weeks for service even though I scheduled an appointment for a n The service department was non responsive to phone calls and emails.My vehicle sat 3 weeks for service even though I scheduled an appointment for a new battery. I will not be using this dealership again. The service advisor was rude and unprofessional. More

by SHAWNESEJACKSON65

Verified Customer

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Service Time

Service Communication

Recommend Dealer

Other Employees Tagged: Jeff

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Jul 24, 2025 -

Buddy Chevrolet responded

Our team has acknowledged this review.

July 17, 2025

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Every one was pleasant and very professional. The job was completed within the estimated time frame. The job was completed within the estimated time frame. More

by YVONNEMAPP

Verified Customer

Service Price Transparency

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Kevin Johnson

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Jul 17, 2025 -

Buddy Chevrolet responded

Thank you, Yvonne! We're glad to hear that you had a pleasant experience with us at Buddy Chevrolet and that our team was able to complete the job within the estimated time frame. We appreciate your feedback and hope to see you again. Sincerely, the Team at Buddy Chevrolet

July 15, 2025

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I was in and out. No hassle no extended stay. Very happy with the service No hassle no extended stay. Very happy with the service More

by tiloutakesover

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Dorell Knight

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Jul 15, 2025 -

Buddy Chevrolet responded

Thank you for your wonderful review! We're thrilled to hear that you had a quick and hassle-free experience at Buddy Chevrolet. Your satisfaction is our priority, and we appreciate your kind words. We look forward to assisting you again in the future! Sincerely, the Team at Buddy Chevrolet

July 09, 2025

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Employee Rating

Best dealer around town. Bob always helps me out with no hesitation. He really takes care of all his customers with the best customer service Bob always helps me out with no hesitation. He really takes care of all his customers with the best customer service More

by laok

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jul 09, 2025 -

Buddy Chevrolet responded

Thank you for your kind words! We’re thrilled to hear that Bob provided you with excellent customer service at Buddy Chevrolet. We truly value your support and appreciate you taking the time to share your experience. We look forward to seeing you again soon! Sincerely, the Team at Buddy Chevrolet

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