Bob Keisler | Page 18
Service Advisor
Chapman Ford Northeast Philadelphia
9371 Roosevelt Blvd
Philadelphia, PA 19114
175 Reviews
Write a Review175 Reviews of Bob Keisler
April 10, 2019
Cost increased rapidly after they had my truck. Their estimates don't mean anything, the cost increased rapidly after having my vehicle in their possession. Other customers had their vehicles vacuum Their estimates don't mean anything, the cost increased rapidly after having my vehicle in their possession. Other customers had their vehicles vacuumed out, mine was not. I told the service rep i broke the guide rails on my sunroof and ask if he could get me a cost to fix it. I was charged 149.95 for the mechanic to say you broke a guide rail $2500 to replace the whole unit (rail replacements are online for 127.00) $500 estimate for 8 sparkplugs and a new belt. Final bill was 1332.55 $8xx.xx for the spark plugs, and the belt. $3xx.xx 2 pulley's $149.95 to give me a price for the sunroof. More
April 10, 2019
Great service I must say that Joe was wonderful helping me with my situation with my vehicle and to what I needed .Bob is also awesome wonderful customer service . I must say that Joe was wonderful helping me with my situation with my vehicle and to what I needed .Bob is also awesome wonderful customer service . The technician who worked on my car made sure everything was taken care of before I left ford Chapman . My car drives awesome like the day I bought it. He recommended air cabin filter alignment and put on a new tire and inspection thank u for making me safe and for my family as well. MRS Patton The tech name is Joseph roletter I was there on Saturday April 6th More
Other Employees Tagged: Joe
April 10, 2019
Oil & tire rotation First time I use the new Express Service. Couldn’t believe how fast it was, in & out . Recommend highly. Only thing was a didn’t have coupon, by the w First time I use the new Express Service. Couldn’t believe how fast it was, in & out . Recommend highly. Only thing was a didn’t have coupon, by the way in came in the 2days later. I could have saved approximately $20, well I guess that the luck or bad luck of the Irish. More
Other Employees Tagged: Tom Brown
April 10, 2019
All done without any fuss I've used this place a few times, and will continue to do so. Professional, consistent, honest and reasonably priced. I have no reason to go elsewhere I've used this place a few times, and will continue to do so. Professional, consistent, honest and reasonably priced. I have no reason to go elsewhere. More
April 10, 2019
Great as always I have no complaints everyone is easy and great to work with. I get all my scheduled maintenance and repairs done. Service and sales team are great. I have no complaints everyone is easy and great to work with. I get all my scheduled maintenance and repairs done. Service and sales team are great. More
Other Employees Tagged: Hank Biaesch, Brian Brooks, Mike Moyer, Jim Stevenson, Dharren Tercier, Danny Bhatti , Phil Agricoli, Ashley Miller, Kerry Petratos