Bob McGivney | Page 14

Best Salesman If you are going to buy a Lexus, Bob McGivney is your man. He uses NO pressure on you. He is very knowledgeable and works with you on your purchase. If you are going to buy a Lexus, Bob McGivney is your man. He uses NO pressure on you. He is very knowledgeable and works with you on your purchase. After my purchase, he not only went over the operation of the vehicle, but had me come back to go over all the many new innovations to make driving your new car more enjoyable. Bob is very nice, thorough, and makes sure you are happy with your purchase. More

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Super super friendly Mike in the service department is top notch remembers me and my vehicle. The pick up and loaner service is always special as it saves me time and gives me the opportunity to try lates top notch remembers me and my vehicle. The pick up and loaner service is always special as it saves me time and gives me the opportunity to try latest and greatest More

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very pleasant purchase experience Mr. Bob was a pleasure to work with, he was courteous, knowledgable and very professional. We felt relaxed and comfortable throughout the whole sales Mr. Bob was a pleasure to work with, he was courteous, knowledgable and very professional. We felt relaxed and comfortable throughout the whole sales process. We are definitely recommending Mr. Bob to our family and friends. Monica calle More

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Professional,Competent and Caring The sales personnel I dealt with Bob McGivney, Alex Colon ,and Nicole in finance, were professional, competent and caring. They spent a great amount o The sales personnel I dealt with Bob McGivney, Alex Colon ,and Nicole in finance, were professional, competent and caring. They spent a great amount of time with me, before I purchased my NX 300. They have continued to spend hours making certain I understand the technology. They also offer me tutoring whenever I stop by as well as , a car wash. I live in Ormond Beach and the supportive service of picking up my automobile for services when necessary and leaving a loaner for me to use is invaluable. i owned my previous Lexus a 2002, LX 470 for over 254,000 miles and just turned it over to my son I highly recommend this dealership. As well as a Lexus itself. Henia Zanetti More

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Lexus Forever!! This dealership is wonderful!! The entire team is professional, knowledgeable and went out of their way to make me feel comfortable. Bob McGivny, Vi This dealership is wonderful!! The entire team is professional, knowledgeable and went out of their way to make me feel comfortable. Bob McGivny, Virgina Pooler and their group went over and above to find me the right car and get it right away. They all made a difficult process seem almost easy! I Even the paperwork part of the day went smoothly and quickly thanks to Nicole. I don't see any reason to look further for any future car needs - staying with Lexus of Melbourne! More

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The best I have ever had My salesman, Bob McGivney, was the most knowledgeable, gracious. and best car person that I have ever met. Nicole Devos was another joy to meet with. My salesman, Bob McGivney, was the most knowledgeable, gracious. and best car person that I have ever met. Nicole Devos was another joy to meet with. She went way above to ensure that financing and tag registration went smoothly. She was, like Bob, a most valued employee. Last Sunday and then again the next day, Bob met us and answered all our questions, even after normal business hours had long passed, The owners of Lexus of Melbourne should know that they don't come any better than Bob and Nicole I consider Bob a personal friend now. I would recommend his services to anyone looking for a vehicle. I would hope that any of his employers see this review and compensate these unique and valuable employees. They deserve it. Bob and Jill Bowman More

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Great experience, no pressure sales Very knowledgable sales folks. No pressure, very accommodating. This is our first Lexus and far we have been very pleased. When I get tiered of my Very knowledgable sales folks. No pressure, very accommodating. This is our first Lexus and far we have been very pleased. When I get tiered of my Mercedes, I will going the Melbourne Lexus dealership for sure. More

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Great Customer Service I received a recall on my older Lexus dashboard. While in for an oil change, Jamie ordered the new dashboard for us. Once it was in, she followed up I received a recall on my older Lexus dashboard. While in for an oil change, Jamie ordered the new dashboard for us. Once it was in, she followed up with a reminder. When we came in for service Jamie was with another customer so Mike Retz came over and said hello and got the mileage info for Jamie. The car was ready when promised and Jamie even walked us out to the car. Great group in the service department. More

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Service for re-call EVERYTHING was done with customer satisfaction paramount!!!!! Appointment made easy, service completed in under time stated, and Steve was the consumm EVERYTHING was done with customer satisfaction paramount!!!!! Appointment made easy, service completed in under time stated, and Steve was the consummate profession. As a new Lexus customer, I am amazed with Lexus of Melbourne's Servise, and have let everyone know it. Keep up the extraordinary work. More

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Best decision ever! Buying a vehicle is usually never a pleasant process....however that can’t be said based on my experience at Lexus of Melbourne! From start to finish Buying a vehicle is usually never a pleasant process....however that can’t be said based on my experience at Lexus of Melbourne! From start to finish the process was easy and seamless. Everyone at the dealership are not only friendly but also helpful. You definitely have a customer for life with me! If you have the opportunity to work with Shawn, Bob or Jaime you will know exactly what I mean. More

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