The check engine light on my 17 RAM 1500 stayed on for 2 days. I brought it in for diagnosis even though the check engine light was off. They determined that a faulty trailer light had caused a fault that got passed around by the many computers in the truck and caused the ABS light to come on for a short time and the check engine light to stay of for 2 days. No harm done to the truck.
Thanks for the thorough investigation.
"First time car buying"
Loved this dealership and my salesman, Bob Nichols! He helped me tremendously, answering any questions I had without hesitation. As my first car buying experience, I would definitely give a reccomendation to these friendly people!
Bob made this one of the most enjoyable auto buying experience we have had. Absolutely no pressure. He was knowledgeable, polite and professional. I will defiantly refer friends to your dealership.
"Jeep Cherokee Purchase"
We stopped in to check out the new 2019 Jeep Cherokee and Bob Nichols greeted us and helped us throughout our purchase process. Even though it was late and lasted until after closing time, Bob worked hard to get us the deal we wanted. We could not be happier with our experience. Many thanks for Bob and the rest of the team for their assistance.
"REPLACED HEAD LAMP BULB!!"
ZACK, GOT ME IN AT THE SCHEDULED TIME, TECH REPLACED BURNED OUT NON-WORKING HEAD LAMP BULB, GOT ME OUT BEFORE TIME ESTAMATE.
"trouble shooting and inspection"
He made sure that everything was functioning and gave me a prognosis of what might eventually would have to be replaced. And while waiting I looked at purchasing a new jeep
" 5 Star Service"
Always nice to see my car dealer, Bob Nichols at work. I always look him up when I take my Jeep in. The guys in the back drove my car in for me and drove it back inside for me when it was done.
Other Employees Tagged:
I was in a lot of pain the day I took my Jeep in, they went out and drove it in for me and delivered it back to the inside when it was ready.
Service was good. However, the technician did not inflate tires properly to 39psi as requested.
Service for recall and tire rotation was fast. The manual calls for 39psi also.
"Looking for used, got a Brand New Truck!!"
I was orginally looking for a used Dodge truck. I had been shopping around for a used truck, when I stopped by Billy Craft Chrysler Dodge Jeep Ram. Bob Nichols was a blessing. He found me a brand new Dodge Ram 1500 truck for just a little more than others were asking for a used truck. Bob & the financial department worked hard to get my wife & I the best deal/payment plan. So long story short, God sent me to the right place & the right people (Bob Nichols). And Yes, I would recommend Billy Craft Chrysler Dodge Jeep Ram (Bob Nichols) to my friends/family.
Other Employees Tagged:
I have always had a good, thorough experience with this dealership. I can make appointments and get in for service in a timely fashion, everyone is very polite and professional and I know the work is going to be right!