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Bob Orozco
Bob Orozco, Service Director, Jaguar Land Rover Willow Grove
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Bob Orozco

Service Director

Jaguar Land Rover Willow Grove

900 South York Road
Willow Grove, PA 19090

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I have been in the automotive repair business for 39 years. I have an extensive background in Service and Parts Management. The last 15 years I have been with Jaguar Land Rover. Customer Handling and Factory relationships are my strengths.

Dealership Experience

10 mos

Industry Experience

39 yrs, 8 mos

Specialties & Trainings

Jaguar Land Rover Service Manager Guild Winner

Languages Spoken

English English

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1 Review of Bob Orozco

October 01, 2018

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Employee Rating
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"Couldn't fix my new Velar on 3 different visits"

- Ding123

I bought a Velar this past January. Love the car but hate the service I received from the service department at Willow Grove. My Bluetooth and Sirius Radio wouldn't work and took it in 3 different times. They said my car was fixed each time. If they had checked, they would have seen that the issues were never fixed. I finally got fed up with them and took my car to the Land Rover dealership on the Main Line. Low and behold they fixed my car. They told me they would get to the bottom of the problem and they did. They had to replace the Infotainment Module Control. The Bluetooth and the Sirius Radio work perfectly now. Willow Grove either doesn't care or have very incompetent people working in the service department. I have purchased 3 Land Rovers and will never purchase another one from Willow Grove!!!

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Recommend Dealer
No

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