4 Reviews
Write a Review4 Reviews of Bob Pond
January 16, 2017
Best service over all! Everyone was very helpful, friendly, and very efficient. I couldn't have choose a better place to trade in my car and find a new one. Staff was friend Everyone was very helpful, friendly, and very efficient. I couldn't have choose a better place to trade in my car and find a new one. Staff was friendly and even though they were busy they still made sure I was being taken care of while waiting for my new car to get cleaned. More
Other Employees Tagged: Susan Barr, Frank Owens, Gerry Burrows, Anthony Silva, Carl Marshall, JR Cihura , Mike Hoskins, Mike Ortiz
October 31, 2016
Great Service Advisors, but careless Technicians Daniel's Long Chevrolet service advisors to include the service manager are all very professional and courteous, except their technicians seem to c Daniel's Long Chevrolet service advisors to include the service manager are all very professional and courteous, except their technicians seem to care less for product quality. I had my 2016 Chevy Silverado 20 inch wheels damaged both times I had it serviced for excessive vibration. The manager had the issue resolved both times, but the service technician needs to be more careful and caring of all customer vehicles. I advise all customers to always perform a pre and post inspection of your vehicle with your service advisor to prevent a major headache in trying to repair a technicians careless mistake. More
Other Employees Tagged: Carl and Bob
November 30, 2013
My son and I came to Daniels Long to test drive a Chevy Cruze and five hours later we left with a 2014 Diesel Chevy Cruze, a big surprise but we've been pleased ever since. It's a great car! Our first enco Cruze and five hours later we left with a 2014 Diesel Chevy Cruze, a big surprise but we've been pleased ever since. It's a great car! Our first encounter at Daniels was with Drew Fairchild, a wonderful, upbeat, energetic salesperson. He instantly connected with both of us. We went for two test drives, which Drew allowed us to lead, and he was very informative about the Chevy. We ended up with a Diesel because it was what they had in leather, one of our main criteria, and they had only 2 leather cars in stock. We had no idea the Cruze was made as a diesel, but my son and I both know the value of a diesel engine, the gas mileage and longevity. (The Cruze is worth researching for anyone interested in a diesel. It's built with a German engine and has "clean" technology). After our test drive, negotiations started with Drew beginning the process and other people stepping in through the back and forth. Daniels Long finally met our price and more. Everything was handled smoothly and in a very friendly manner. The only downside was a long wait (close to an hour) to pay up with the finance person, which was a bit aggravating at the time, but now I don't care because the car was worth the wait. We needed one thing on the car serviced two days later and Wayne in service was excellent and very accommodating. Overall, a top rate experience at Daniels Long. Would highly recommend this dealer for Chevy's and whatever else they carry. More
Other Employees Tagged: Jim Snyder , Mainly Drew Fairchild

