Gerry Burrows

My name is Michael Bully and I brought my Chevy HHR in this shop Monday November 9th and I was working with Chris. Chris Customer Service Sucks! Chris was very short with me and Chris Failed to keep me in this shop Monday November 9th and I was working with Chris. Chris Customer Service Sucks! Chris was very short with me and Chris Failed to keep me informed on the status of my vehicle. Chris attitude is Nasty and Rude. Chris quoted me $680.00 for the today bill yesterday November 11th but Now I called today November 12th and some worker name Boe is saying now the total cost to fix my vehicle is around $1100.00. How did they go from $680 to $1100 almost double the quote? Chris didn’t even offer me a Rental car, which they always say they don’t have Any rental cars available but I have coupons for a free rental and they didn’t even attempt to call Enterprise Rental to honor my rental coupon. This is very unprofessional and insensitive to the customer. I recommend that No One get their car fix at this location. Thanks More

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This is most definitely the worst Chevrolet dealership in Colorado. They are not only dishonest, but extremely incompetent in every part of the dealership. My most recent experience with them was I got an oi Colorado. They are not only dishonest, but extremely incompetent in every part of the dealership. My most recent experience with them was I got an oil change somewhere else, and they informed me of a minor leak. I took it to Daniels long, because I got my warranty there. They sent me home with paperwork that the leak was fixed, and no other leaks were found. The next day my truck was spewing oil all over my driveway. I called Gerry the service manager, and he tried to say it was not there fault, and that I had to set a regular appointment for later in the week. I took my truck to another Chevy dealer , and I am currently working on getting the warranty work released from Daniels long. This was only one of many days incidents. Please go somewhere else for sales and service on Chevrolet!!!! More

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Friendly, Nice and Conscientious Staff The staff at Daniels Long Chevrolet showed friendly, conscientious effort throughout my purchase of a new 2028 2500HD diesel truck. Salesman Tony H The staff at Daniels Long Chevrolet showed friendly, conscientious effort throughout my purchase of a new 2028 2500HD diesel truck. Salesman Tony Hills was very clear and concise answering all of my questions about these new diesel trucks which are loaded with advanced technology and interactive systems. Mr. Hills' knowledge was invaluable to my ability to inderstand and to decide the best options to choose for my new truck. My purchase also entailed the purchase and mounting of a 5th Wheel hitch. Service Department Jerry Burrows along with Parts Department Brian Jenkins described the options available and enabled me to select the best equipment match for my heavy towing requirements. Moreover they coordinated the offsite, 1 day installation of the GM approved 20K heavy duty hitch and provided my use of a loaner loaner truck. Susan, the Service Dept Cashier was very friendly and personable in processing the paperwork and issuing a brand new Colorado Chevy Pick-up. Jack Garin Murdock, Finance, was especially helpful in resolving all of my questions regarding financing and the various add-on warranty plans available for purchase. In sum, everyone was friendly, nice and conscientious dealing with me. I have a very good feeling about this large purchase and Daniels Long Chevrolet Dealership and staff. A solid team. More

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Best service over all! Everyone was very helpful, friendly, and very efficient. I couldn't have choose a better place to trade in my car and find a new one. Staff was friend Everyone was very helpful, friendly, and very efficient. I couldn't have choose a better place to trade in my car and find a new one. Staff was friendly and even though they were busy they still made sure I was being taken care of while waiting for my new car to get cleaned. More

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