Bob Purvis
Bob Purvis at Max Ford of Harrisonville
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Bob Purvis

Service Manager

Max Ford of Harrisonville

2502 Cantrell Rd
Harrisonville, MO 64701

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4.3
15 Reviews

Industry Experience

27 yrs, 4 mos

4.3

15 Reviews

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15 Reviews of Bob Purvis

February 16, 2024

Dealership Rating
Employee Rating

Cade is so good and kind! He handled everything and took me to lunch while I waited. More

by tucklawson
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Feb 20, 2024

Max Ford of Harrisonville responded

We're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We appreciate the opportunity to earn your business and we're always happy to help if there's anything else you need. Take care!

September 15, 2023

Dealership Rating
Employee Rating

The collision center is awful. Customer service and communication are horrible. We were told two and a half months ago that our vehicle would be done by the end of the week. We More

by Chad
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Nathan Parker

August 23, 2023

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Employee Rating

I was very happy with the customer service and the service department. Got my vehicle in fast and fixed it. I highly recommend max motors More

by brent.lasater
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Aug 25, 2023

Max Ford of Harrisonville responded

Thank you for taking the time to rate us and comment on your experience! We appreciate the opportunity to earn your business and hope to be of service to you again in the future. Take care!

August 19, 2023

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Employee Rating

Max Motors in Harrisonville is the best car dealer and service provider I’ve ever used. Please give them a try!! More

by Samenus
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Aug 21, 2023

Max Ford of Harrisonville responded

Thank you so much for your 5-star rating! Feel free to reach out to us if you need anything. Have a wonderful day!

Aug 21, 2023

Samenus responded

You service department makes you know your part of the Max Ford family. Thank you for your care.

August 15, 2023

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Employee Rating

Complete lack of communication and accountability from the entire location! They have had my car for more than three weeks Angeles continue to prove the previous statement. More

by bmccoy.swc
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
No

May 06, 2023

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Fast and courteous knowledge no Presssure. .no fixing things not broke good selection of vechiles and good prices More

by lejamescauthon
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
May 08, 2023

Max Ford of Harrisonville responded

Thank you for taking the time to share your experience! We appreciate your feedback and hope to be of service to you again in the future. Take care!

April 01, 2023

Dealership Rating
Employee Rating

Alan checked me in so quickly, and was very helpful to all the questions that I asked. More

by deejennings64
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alan Hamilton, Chad Eberting

Apr 03, 2023

Max Ford of Harrisonville responded

Thank you for taking the time to share your experience! We appreciate your feedback and look forward to doing business with you again in the future. Take care!

December 17, 2022

Dealership Rating
Employee Rating

Trying to get some minor scratches fixed on a brand new truck. Had a little trouble at first but they did make it right. More

by wwinn08
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Andrew Snyder, Chris Martin

November 18, 2022

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Employee Rating

They told me what was wrong and fixed it. I have not done business with Max in the past but was very satisfied with the service. More

by tedw6064
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Nov 18, 2022

Max Ford of Harrisonville responded

Your positive rating means a lot to us! We appreciate the opportunity to earn your business and hope to be of service to you again. Take care!

November 16, 2022

Dealership Rating
Employee Rating

Angie was very pleasant and nice to work with. My repair involves an ordered part for a recall, so I will be coming back once the part arrives. More

by jb3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Angie Gillihan

Nov 17, 2022

Max Ford of Harrisonville responded

Thank you so much for sharing your positive feedback! We appreciate your business and look forward to seeing you again soon. Take care!

1

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