Bob Rode

Bob Rode made the buying process simple and non intimidating. He provided a concise proposal with no additional fees. Direct and to the point. So many other dealers have hidden fees and up charges. intimidating. He provided a concise proposal with no additional fees. Direct and to the point. So many other dealers have hidden fees and up charges. Hats off to Megan in finance for being so thorough. The entire purchase experience was great. I live in Lexington and will gladly make the easy drive to Richmond to shop at Gates. More

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Easy to work with. Good selection. Courteous and knowledgeable of their products. Would recommend. BB Good selection. Courteous and knowledgeable of their products. Would recommend. BB More

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I started w a phone call speaking to Victoria. I let her know exactly what my wife and I were looking for & she began working on a lease deal on a 2026 Nissan Pathfinder Rock Creek SUV. Victor I let her know exactly what my wife and I were looking for & she began working on a lease deal on a 2026 Nissan Pathfinder Rock Creek SUV. Victoria worked quickly with the GM and we sealed the deal the very same day. I dealt w Victoria & then with Scott on submitting the online credit application. Scott was excellent to work with, just like Victoria. Scott called back within minutes with the approval and went over everything else. The next day we drive up from Somerset to Richmond, Ky. Victoria had all of the docs sent to me and I had everything finalized within minutes. When we arrived at the dealership we were greeted with a warm welcome by Gates Nissan awesome staff. The GM, the finance MGR, Victoria, and then by Bob. Everyone was awesome & professional. It felt more like a family reunion. The entire process was seamless. This was my 4th purchase from the Gates family dealership in Richmond, Ky. This staff really knows how to treat the customer, and no pressure, and all truth. My wife and I are both very pleased with the service that we have received from this awesome staff at Gates Nissan in Richmond, Kentucky. More

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Super nice and helpful staff. Shopping for our daughter her “adult” car, and we had an amazing experience! Shopping for our daughter her “adult” car, and we had an amazing experience! More

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