Bob Roling | Page 5

Purchased 2019 Tacoma Third purchase in 3 years thru Riley. All Toyota products. Every experience great, low pressure. Also have all vehicles serviced here and EXCELLENT ex Third purchase in 3 years thru Riley. All Toyota products. Every experience great, low pressure. Also have all vehicles serviced here and EXCELLENT experience too. More

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Overpriced oil change The first oil change we had done there was convenient, quick, cheap (less than $20), and we got a free coupon for a car wash at Kwik car afterward... The first oil change we had done there was convenient, quick, cheap (less than $20), and we got a free coupon for a car wash at Kwik car afterward... So, thinking this was typical service, since we were never told this was some type of first time promotion or anything. We were extremely surprised to be charged like $65 plus to have it changed the second time a few months later and didnt get a car wash coupon, so i guess well go back to vhanging our own oil or find someone more reasonably priced. More

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Service is Second to None I own an older Toyota Avalon and came in to the service department with just a low tire pressure light. Russ Kesel and his crew resolved that problem I own an older Toyota Avalon and came in to the service department with just a low tire pressure light. Russ Kesel and his crew resolved that problem quickly but went further to be sure there were no other surprises waiting for me. They always treat my needs with professional respect and make me feel like family. Thank You More

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Service The excellent service is only topped by the consistent great teamwork in this area. I gotten to know most the people in this service department, and The excellent service is only topped by the consistent great teamwork in this area. I gotten to know most the people in this service department, and Scott can be proud of his super team. More

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Excellent service experience, as always. We own 2 Toyota vehicles that are serviced exclusively at Riley Toyota. Our service experience and quality of services has always been excellent. We We own 2 Toyota vehicles that are serviced exclusively at Riley Toyota. Our service experience and quality of services has always been excellent. We have come to expect that to be the norm. More

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Paid back They kept their times and date of service to the letter. We got a full explanation of what was done and not done. While I was talking with Bob and S They kept their times and date of service to the letter. We got a full explanation of what was done and not done. While I was talking with Bob and Scott, I found out that I could apply for a refund of a driveshaft on my Tacoma I replaced three years ago, that was now being replaced as a courtesy by Toyota.. I found the receipts and sure enough, got a check last week for the full amount! Thanks for the information guys! More

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