Bob Thomas | Page 7

I have worked with BMW of Monterey for a number of years. They're always very courtious and work hard to meet my needs. Bob Thomas has been my salesperson with every car I've purchased through BMW of Monte They're always very courtious and work hard to meet my needs. Bob Thomas has been my salesperson with every car I've purchased through BMW of Monterey. He's great! Always available for all my questions and takes the time to make sure I understand. More

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I had a very good exprience with monterey ca BMW dealer. I had a very good exprience with monterey ca BMW dealer. speccially bob thomas was excellent job. Very kind and much more knowledge about bmw car. I had a very good exprience with monterey ca BMW dealer. speccially bob thomas was excellent job. Very kind and much more knowledge about bmw car. I was very happy with bmw also thank you to bob thomas. HOwever I would like to recomned to all my friend and family. Thank you. sincerely hanna choe More

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The entire process was easy, professional and smooth. The vehicle I wanted was not in stock and the team hunted the country to find the vehicle I wanted and then were able to trade for it without increasing vehicle I wanted was not in stock and the team hunted the country to find the vehicle I wanted and then were able to trade for it without increasing the price we had agreed upon. The vehicle is amazing to drive and the entire team at BMW of Monterey was and continues to be outstanding. I did all the legwork by phone and e-mail and when I went to the dealership, everything was planned and ready. I never waited for more than 2 minutes and was in and out in record time with no surprises. If you live out of the area, it is well worth the drive to be treated so well! More

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I never thought I would be writing a "Review" on the Internet,but every once in a while someone does something exceptional and I wanted to let other car buyers know of my experience. Bob Thomas, Client Internet,but every once in a while someone does something exceptional and I wanted to let other car buyers know of my experience. Bob Thomas, Client Advisor, more than went the extra mile to make me a satisfied customer. His professionalism, knowledge and willingness to explore solutions to solve problems made buying a car a positive experience. I felt that he listened to me, respected me,and genuinely wanted to make me a happy customer. As a result of Bob's efforts as well as that of the general manager and other support staff I strongly recommend BMW of Montery. More

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This is my third lease and again 100% COMPLETELY SATISFIED!!! Great customer service from everyone but BOB THOMAS is OUTSTANDING!! Everytime I go into the dealership we always get waited on so SATISFIED!!! Great customer service from everyone but BOB THOMAS is OUTSTANDING!! Everytime I go into the dealership we always get waited on so fast and anytime i have ever called Bob he is ALWAYWS willing to help over the phone or in person. TOTALLY RECOMMEND!!! Thank You. More

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Roel Bob and Chris are excellent in their customer service they provide full explanations,promptness on getting work done well and people on their way. They are extremely knowledgeable and considerate service they provide full explanations,promptness on getting work done well and people on their way. They are extremely knowledgeable and considerate. They provide shuttles and loaner cars which is a great convenience. More

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Purchased my new vehicle from this dealer and was pleased with everything from the order process through the final delivery. I was treated with the utmost respect, which is always a concern when you are a w with everything from the order process through the final delivery. I was treated with the utmost respect, which is always a concern when you are a woman buying a car. James worked with me on the financing without selling me anything I didn't need. Bob Thomas delivered the vehicle and explained the functions without condescension. The general manager, Paul Giovino, checked in several times to make sure that the process was completely non confrontational. More

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Mr. Bob Thomas has helped me purchase two BMW's and was a great support to me during both vehicle transactions. His knowledge and no pressure salesmanship should be commended and an inspiration for others to great support to me during both vehicle transactions. His knowledge and no pressure salesmanship should be commended and an inspiration for others to follow. Roell in the service dept has also gone way above the call of his job duties for me everytime I have been to the dealership along with his patience and personable personality. More

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I have purchased a total of five BMW automobiles from this dealership. Three from the old MY BMW, which was ok, but not the level of the newer Lithia Group ownership. From the first impression of walking this dealership. Three from the old MY BMW, which was ok, but not the level of the newer Lithia Group ownership. From the first impression of walking into the show room, to the discussion of purchasing a vehicle, this dealership is a cut above the rest. I have been to the larger BMW dealership in Santa Clara Valley, where it is a challenge to get the attention of a sales person. When I first met Bob Thomas I knew this was going to be a different experience. He answered all my questions, including the important cost of the vehicle, and he let me decide what was best for me. Ahh, but how about the all important follow up after the purchase? Bob was, and is always available to answer any questions about the features which can be quite complicated. Hey wait a minute, I sounding like a family member or spokes person for the dealership, which I am not. This is a five star dealership. or a # 10 on the BMW rating scale, 10 being the best. More

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