Bob Whay
Bob Whay at BMW of West St. Louis

Bob Whay | Page 51

Business Director

BMW of West St. Louis

14417 Manchester Road
Manchester, MO 63011

Contact Me
5.0
766 Reviews

Dealership Experience

8 yrs, 7 mos

Industry Experience

32 yrs, 7 mos

5.0

766 Reviews

Write a Review

766 Reviews of Bob Whay

October 29, 2020

Dealership Rating
Employee Rating

Aziz was great to work with, very professional and helpful every step if the way. From introduction to finance, we were comfortable and the process was fairly quick. More

by nteater
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Linzie Foster Sr , Aziz Hammou

Oct 30, 2020

BMW of West St. Louis responded

Thank you for taking the time to share your thoughts on working with Aziz and our team. We're glad to hear we delivered such a great experience!

October 28, 2020

Dealership Rating
Employee Rating

A very pleasant experience in dealing with all of the necessary departments in conjunction with trading in a vehicle and purchasing a vehicle. Good service. More

by Dreynoldsia88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: David Schaedler

Nov 02, 2020

BMW of West St. Louis responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

October 25, 2020

Dealership Rating
Employee Rating

Aziz was great. Friendly, and not the typical car salesman. I’m happy with my deal and love my new purchase. Will recommend to my friends. More

by Fireguy
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Linzie Foster Sr

Oct 27, 2020

BMW of West St. Louis responded

Here at BMW of West St.Louis, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience with Aziz, and it was a pleasure having you at the dealership. We appreciate your review!

October 25, 2020

Dealership Rating
Employee Rating

Our last visit to this dealer was very good; but, this visit was excellent. Adam graciously greeted us (we were walk-ins) and quickly in a professional and friendly manner assisted us in finding the vehi More

by dmikale
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Zachary Arnold, Adam Ishac

Oct 27, 2020

BMW of West St. Louis responded

Thank you for taking the time to share your thoughts on working with Adam and Zach and our finance team. We're glad to hear we delivered such a great experience!

October 24, 2020

Dealership Rating
Employee Rating

I couldn’t be happier with the service I received at BMW of West St Louis. I contacted them via email for a custom build. They responded quickly and were able to meet my price offer with no haggle required More

by JD
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Veronica Tran

Oct 27, 2020

BMW of West St. Louis responded

Congratulations on your new vehicle! We are so glad that Veronica had the opportunity to work with you and that our team could make this a top-notch experience! We hope you enjoy your new vehicle and we look forward to continuing to serve you in the future!

October 24, 2020

Dealership Rating
Employee Rating

I had such a great experience buying a car with Brandon, that I brought my mom in the following day, who also bought a car! Thank you Brandon Giganti, for being professional, knowledgeable and an all around More

by mmccarthy1313
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jeff Boyd, Brandon Giganti

Oct 27, 2020

BMW of West St. Louis responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing BMW of West St.Louis, we look forward to having you as one of our valued customers for many more years to come!

October 24, 2020

Dealership Rating
Employee Rating

Was struggling finding a dealer that valued my trade-in. Walked in- left the next day with a new car- Victoria is great- highly recommend More

by Kiki
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Zachary Arnold, Craig Suntrup, Veronica Tran

Oct 27, 2020

BMW of West St. Louis responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at BMW of West St.Louis are glad to have you as a customer.

October 22, 2020

Dealership Rating
Employee Rating

The buying experience here was easy with no pressure. I feel this dealership is up front, and only wants quality going off of the lot. More

by creativelady01
Recommend Dealer
Yes

Other Employees Tagged: Dawn Discenza

Nov 02, 2020

BMW of West St. Louis responded

Thank you for choosing BMW of West St.Louis, your feedback and rating mean a lot to us. We're glad you've had a consistently positive experience here at our dealership, and we look forward to seeing you again!

October 22, 2020

Dealership Rating
Employee Rating

Arrived after a full day of car shopping and immediately this dealership made the others look like amateurs. Everyone involved was wonderful, especially my saleslady Dawn!!! Very straightforward, pleasant a More

by jenmingus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dawn Discenza

Oct 27, 2020

BMW of West St. Louis responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

October 20, 2020

Dealership Rating
Employee Rating

Just bought my first BMW! My entire experience was fantastic. Ordered when Germany was just changing over to 2021 models. Rami was patient with me and available throughout the entire process. He reall More

by david.smith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Zachary Arnold, Rami Ramadan

Oct 21, 2020

BMW of West St. Louis responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

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