Linzie Foster Sr

Worst experience. PLEASE DO NOT SHOP HERE. The dealership promised to fix multiple things on a vehicle before I bought it. In the long run they refused to pay a sin PLEASE DO NOT SHOP HERE. The dealership promised to fix multiple things on a vehicle before I bought it. In the long run they refused to pay a single penny for the repairs they promised to do. Over a month later of them holding the vehicle they finally agreed to do the work for $200. After picking my vehicle up I noticed that they did fix the few things wrong, but they also broke a bunch of things in the vehicle and left it in terrible shape. My side panels were all off of the walls, my turbo gauge is loose, they broke a hole in my shift knob. Please do not get any work done or shop here, you will regret it. More

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Customer service is the best I have ever gotten at any dealership I have been at dealership I have been at More

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Disappointing and dishonest. After negotiating a deal and signing preliminary paperwork Linzzie decided to change the agreed upon terms and lost my deal. Blaming my salesmen for After negotiating a deal and signing preliminary paperwork Linzzie decided to change the agreed upon terms and lost my deal. Blaming my salesmen for miscommunication. In reality I think it’s because the car I was buying needed some bodywork that wasn’t disclosed and he didn’t want to honor the repair request. More

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Logan was great to work with. Very hospitable and respectful. He pointed out all the functions and features. Very hospitable and respectful. He pointed out all the functions and features. More

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Incredible customer service! Incredibly responsive and professional at every step. Absolutely top notch in every area. Incredibly responsive and professional at every step. Absolutely top notch in every area. More

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Logan, Linzie, and Bob made the buying process quick and easy. Thanks for making this a painless purchase. easy. Thanks for making this a painless purchase. More

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I came in with a different situation than most likely a lot of other clients. Craig was patient, accommodating, and helpful with every step of my purchase. Highly recommended. Thanks for a wonderful experi lot of other clients. Craig was patient, accommodating, and helpful with every step of my purchase. Highly recommended. Thanks for a wonderful experience. More

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I recently worked with Edin. He was amazing and completely changed the way I think about buying a car. From the moment I walked in, he made the entire process feel easy and stres He was amazing and completely changed the way I think about buying a car. From the moment I walked in, he made the entire process feel easy and stress-free. There was absolutely no pressure—just genuine help and honest answers to all my questions. He took the time to listen to what I was looking for, gave me great options within my budget, and made sure I was comfortable every step of the way. His friendly, down-to-earth attitude made the experience not only simple but actually enjoyable. I’d recommend him to anyone looking for a car! More

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I had a great car-buying experience at BMW of West St. Louis, thanks to Edwin! He stepped in and picked up the ball after an employee at another location dropped it, and he made sure everything went smoot Louis, thanks to Edwin! He stepped in and picked up the ball after an employee at another location dropped it, and he made sure everything went smoothly from start to finish. I’m truly pleased with the service I received—Edwin was professional, attentive, and made the whole process easy. Excellent customer service all around! More

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We had a great experience leasing our two BMWs here! We visited several other luxury dealerships before this and felt like they weren't listening to our needs - they were just trying to put us in their We visited several other luxury dealerships before this and felt like they weren't listening to our needs - they were just trying to put us in their most expensive cars. From the moment we walked in and were greeted by Edin, we knew he was making recommendations based on what we needed in our vehicles. He and Linzie were fair in our negotiations and generally seemed like good, trustworthy people! In discussions with other dealerships, I've had salesmen try to take advantage of my trade in value, specifically, but Edin and the sales manager were fair from the start. My husband is a cynic by nature and even he was won over! I loved the special touch of the bow when we picked up our cars, and the time Edin spent with me going over the details and features of my car. We are thrilled with both cars and would highly recommend Edin and BMW of West St. Louis! More

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