Bob Wiebe | Page 20

Quick and Easy, Just the Way it Should be Done!! Living in New Jersey and knowing what I was looking for I found the 2015 Charger online at David Dodge. So I emailed for the 'internet price' at which Living in New Jersey and knowing what I was looking for I found the 2015 Charger online at David Dodge. So I emailed for the 'internet price' at which time a quick response from Kimberly Sieriekis came through. It was through her emails never saying they could do the deal I wanted but never saying they couldn't that got me to go into the dealership. This was the Monday after the blizzard. I told them who I was (they already knew I was coming, Thank you Kimberly). We told the salesman Bob Wiebe exactly what we were looking for and feeling that what we had to have on the trade to make the deal work was most likely not happening. Well, to my surprise they gave us an awesome deal. Not only did they take care of the trade but gave us a great deal on the charger. We picked the new car up the following day. So, after all was said and done I guess the commercial is right...David Dodge is my car dealer..I just didn't know it. Thanks to David Dodge, Bob Wiebe and most of all to Kimberly for without her emailing the way she did this deal would have never happened. More

by itsjustme.ml@gmail.com Verified Customer Verified Customer

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Buying and Service Stopped by this dealership for information on a advertised Pick Up---salesman Bob Wiebe supplied me with this information.----on parking at dealership Stopped by this dealership for information on a advertised Pick Up---salesman Bob Wiebe supplied me with this information.----on parking at dealership there was a used pickup directly in front of me--- I was interested in this vehicle as a second car----Bob named a figure, which in my mind was way to high, I countered with a lower offer, it was accepted...This dealership exceeded by far my expectations on servicing and detailing for delivery (inc. needed repairs) April 2015...... In Jan.2016, took pickup in for service, oil change etc including a hyd. oil leak from power steering..was greeted by Dana Viola..oil change tire rotation was performed, was advised by Dana parts for repair to steering were not an hand, advised to bring back on Monday to complete work...Work was completed on Monday..Through out Dana was very professional and friendly, willing to go out of her way for this old man ( I highly recommend both BOB WIEBE and DANA VIOLA ).... More

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Horrible In April 2015 I bought a brand new 2014 white Dodge Challenger. Over the course of nine months I finally broke 3200miles. On Friday, January 8th I bro In April 2015 I bought a brand new 2014 white Dodge Challenger. Over the course of nine months I finally broke 3200miles. On Friday, January 8th I brought it in for the first time for an oil change and service since I was about to break 3000 miles. Everything went smooth. On Thursday, January 14th I made a call to your service department stating that there is a design issue I am unhappy with that I would like resolved… If you are not familiar with the Challenge models I will explain… In order to open the driver’s side or passenger side door the window must go down about one half inch. It than remains there until the door is shut, then rolls back up. When the temperature is below freezing, as it is most mornings now, both doors and windows are frozen. I must force the door open, risking breaking the window. Once the door is open, it will not shut. The window it in the up position, frozen, not allowing me to secure my door. This has happened multiple times causing me to DRIVE TO WORK IN THE MORNINGS HOLDING MY DRIVER’S SIDE DOOR CLOSED. When I open the passenger door I HAVE TO USE A BUNGIE CORD ACROSS THE CAR TO THE DRIVER’S DOOR, WHICH I AM STILL HOLDING SHUT, TO SECURE THE PASSENGER DOOR. It takes anywhere from 10 to 20 minutes for the car to warm up enough that the windows will go down so I can secure my doors. This needs to be fixed immediately. The above was stated to the service department over the phone and in person on the 14th. They seemed to care and wanted to make sure the issue was resolved. I then received a rental and went on my way awaiting a call in the next few days stating the issue has been resolved and I can pick up my vehicle. On Friday, January 15th I received a voice mail from your service department stating that my car was left outside overnight in the freezing temperatures to recreate the issue. Your service department then stated that there was a sheet of ice covering the car, HOWEVER the doors and windows operated properly without any issue. Since I am a full time first responder paramedic who works 16 hour shift 5 to 7 days a week, it took me a few hours to answer the voice mail. When I made contact with your service department, the absolute earliest I could come in was Monday, January 18th at 7:30am. I said I would be there at that date and time and was told my vehicle would be ready to go with no issue… I didn’t get to your service department until 8:00am. Your service representative assured me everything is working as it should without any issue. The receipt I received that had my original compliant written on it, but it also stated that the issue has been resolved. Since I was a half hour late, I expected to pay and by on my way, but my vehicle was not ready… Twenty minutes go by and my vehicle is still not ready... Now I am at risk of being late for work. I was the only customer in the service department… Around 8:30am my vehicle is pulled out front “ready to go.” As I am walking up to my vehicle I notice my driver’s side door is open… I get in my vehicle and the window is frozen in the up position and I am unable to secure my door. I drive right back into the service area with my driver’s side door open. Everyone seemed to disappear and the service representative I was dealing with was now dealing with a customer. She notices me standing there. I am making it known I cannot secure by door by trying to shut it multiple times without success and questioning why she told me everything was fixed when it clearly is not. She then tells me I need to let my car warm up before everything starts working properly and for my door to close… THE SAME PERSON TOLD ME MINUTES AGO EVERYTHING IS WORKING FINE WITHOUT ISSUES, NOW SHE TELLS ME IT NEEDS TO TAKE TIME TO WARM UP BEFORE IT WORKS. THIS IS THE ISSUE I BROUGHT IT IN FOR!!! IT’S ALL WRITTEN DOWN!!! AND IT WAS NOT FIXED AFTER MULTIPLE TIMES YOUR SERVICE DEPARTMENT TOLD ME IT HAS BEEN RESOLVED!!! NO ONE SHOULD HAVE TO WAIT TO CLOSE THEIR CAR DOORS BECAUSE IT IS COLD OUT!!! I’VE BEEN AN INFANTRY SERGEANT FOR SIX YEARS, BUT LESS THAN AN HOUR IN YOUR SERVICE DEPARTMENT HAS ME READY TO LOSE MY MIND!!! I got right back in the same rental I just dropped off and left. Once I pick up my Challenger today, I WILL NEVER step foot into David Dodge again. Not only did your company waste my money, but you also wasted my time. I selected all of the names below in the "employee's worked with" because when one of you fails a customer, you all fail. SGT David C. Curry Jr. NRP More

by davidccurryjr Verified Customer Verified Customer

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Very Good Bob Wiebe was a super great, super nice salesman. The vehicle I purchased is high tech, great, comfortable interior with an upscale environment. Nic Bob Wiebe was a super great, super nice salesman. The vehicle I purchased is high tech, great, comfortable interior with an upscale environment. Nice facility. Wasn't truly okay with my trade-in value, from my experience and on-line research, I think I likely lost about $2000-$3000 on my low mileage trade with approx. $55,000 sticker purchase and over 700 miles on the new veh. But, I accepted their second offer and that's on me. I could have walked. This is the reason I went four stars instead of five. More

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Great Buying Experience I purchased a new Wrangler Unlimited from David Dodge this past Saturday. I was not planning on trading in my old vehicle when I arrived initially, b I purchased a new Wrangler Unlimited from David Dodge this past Saturday. I was not planning on trading in my old vehicle when I arrived initially, but I had a very positive experience -- from test driving a couple of different models, to receiving a fair price for my trade-in. My salesperson, Bob, was fantastic. He was very personable with my family and I, and he was patient throughout the process as we finally decided to go forward with the purchase. My experience with Jan and the finance department was completely stress-free -- the best overall I've had at any dealership. I love the new Wrangler and would highly recommend Bob and the crew from David Dodge. More

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Highly recommend David Dodge and Bob Wiebe The customer service I received from Bob Wiebe was excellent. He was very patient and explained everything I needed to when I purchased my new car. Be The customer service I received from Bob Wiebe was excellent. He was very patient and explained everything I needed to when I purchased my new car. Being a single older female, I thought that I would be taken advantage of but I got a great deal and also had a few laughs. David Kelleher is also a personable owner who spent time with me during my purchase. I would highly recommend this dealer for the great people that work there and the best deals. More

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2016 Jeep Grand Cherokee Bob was my agent and this was an excellent overall experience. He was very professional in his approach to my needs and made my decision on the purcha Bob was my agent and this was an excellent overall experience. He was very professional in his approach to my needs and made my decision on the purchase an easy choice. My history with the business has been excellent and will certainly keep me as a satisfied customer. More

by MCK05PCNA Verified Customer Verified Customer

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All around great! Great dealership to work with and no hassle! Bob Wiebe was our salesman and cannot speak highly enough of him. Will be back to buy another car! Great dealership to work with and no hassle! Bob Wiebe was our salesman and cannot speak highly enough of him. Will be back to buy another car! More

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Bob Webe I would like to thank Bob for his wonderful service, Bob has a great personality an just makes you feel comfortable, he went the extra mile with us I would like to thank Bob for his wonderful service, Bob has a great personality an just makes you feel comfortable, he went the extra mile with us when we were ordering what we wanted, he was very informative, and helpful Thank you Bob I love my new dodge More

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We were treated like family:) We won't hesitate to recommend this dealership, especially Bob Wiebe, to our friends and family. We came here to look at the new and used Wranglers a We won't hesitate to recommend this dealership, especially Bob Wiebe, to our friends and family. We came here to look at the new and used Wranglers and were pleased beyond expectation with how we were taken care of. Prior to coming to this dealership, we had gone to several other places and no where else did we feel as welcome, or that we mattered like we did here. We felt like Bob genuinely cared about us, like family. GO ask for Bob Wiebe, at David's in Glen Mills!! More

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