Bobby Fox | Page 7

Lester Glenn Chrysler Dodge Jeep RAM FIAT responded

Hi Tpecorale, Thank you for sharing your wonderful experience with us! We're thrilled to hear that you received amazing service from start to finish and that Brian, Jim, and the Finance team made your experience honest, straightforward, and kind! We appreciate your kind words and are delighted to have turned your experience around! Looking forward to assisting you with your daughter's vehicle in the Spring! If you have more feedback or any questions in the future, feel free to reach out! Happy Driving, The Lester Glenn Chrysler Dodge Jeep RAM FIAT Team

Lester Glenn Chrysler Dodge Jeep RAM FIAT responded

Hi Fwagner1, Thanks for sharing your experience! We're pleased to hear that the process of selecting your new vehicle was very smooth, and the paperwork was handled in an expeditious manner! If there's anything more you'd like to share or if you have any questions in the future, feel free to reach out! We appreciate your feedback! Happy Driving, The Lester Glenn Chrysler Dodge Jeep RAM FIAT Team

Lester Glenn Chrysler Dodge Jeep RAM FIAT responded

Hi psott16, Thank you for the positive review! We're delighted to hear that Chris provided you with informative and helpful service, making your new Jeep purchase a pleasure! If you have any more questions or if there's anything else we can assist you with, Chris and the rest of our team are here for you. Enjoy your new Jeep! Happy Driving, The Lester Glenn Chrysler Dodge Jeep RAM FIAT Team

Lester Glenn Chrysler Dodge Jeep RAM FIAT responded

Hi cazinoman16, Thanks a bunch for sharing your positive experience with Ray! We're delighted to hear that he was great, answering all your questions and concerns while providing detailed explanations. We'll be sure to pass along your appreciation to Ray! If there's anything else you need or if you have more feedback to share, feel free to let us know. We appreciate your support! Happy Driving, The Lester Glenn Chrysler Dodge Jeep RAM FIAT Team

Lester Glenn Chrysler Dodge Jeep RAM FIAT responded

Hi gcaverly1, Thank you for your review! We're delighted to hear that you found our dealership clean, organized, and well-run. It's great that you found our staff knowledgeable, willing to help, and answered all your questions as well! We appreciate your positive comments about Steve, who explained every difference between the two models of Grand Cherokees, kept you updated throughout the process, and ensured you had no further questions. If there's anything else you need or if you have more stories to share, feel free to reach out. Enjoy your new vehicle! Happy Driving, The Lester Glenn Chrysler Dodge Jeep RAM FIAT Team

Lester Glenn Chrysler Dodge Jeep RAM FIAT responded

Hi mickeyjack17, Thank you for sharing your feedback with us! Upon receiving your comments, we promptly shared them with our management team. We understand that our sales manager, Ed, has reached out to you to discuss your experience in greater detail. We acknowledge that your overall experience was pleasant, but we also recognize your concern regarding the amount you received for your trade-in vehicle. It's important to clarify that our trade-in appraisal process utilizes software that considers various factors such as the market value, overall condition, mileage, CARFAX vehicle history report, maintenance history, and more. The pricing is determined to be fair for both you and us, allowing us the opportunity to include the vehicle in our pre-owned inventory. Our management team is available to address any further concerns or questions you may have about your experience. Please feel free to reach out to us at your convenience, as we are here to assist you in any way we can! Thank you for your understanding, and we look forward to the possibility of serving you again in the future. Best Regards, The Lester Glenn Chrysler Dodge Jeep RAM FIAT Team

Lester Glenn Chrysler Dodge Jeep RAM FIAT responded

Hi NICKCASTAGNO, We're thrilled to hear that our team went above and beyond to help you out of a sticky situation with your old car and into a brand-new one! Providing exceptional service and solutions is what we strive for. If you ever need anything else or have more feedback to share, please don't hesitate to reach out! We're here to assist you! Happy Driving, The Lester Glenn Chrysler Dodge Jeep RAM FIAT Team

Lester Glenn Chrysler Dodge Jeep RAM FIAT responded

Hi FoxGears, We're delighted to hear about your pleasant visit and purchase of a Jeep! Providing a no-pressure environment and ensuring that you get what you came for are our top priorities. It's fantastic to hear that Steve and Bobby contributed to your positive experience. Your willingness to recommend us to your friends means a lot, and we appreciate your trust in us! If you or your friends ever have more questions or need assistance in the future, please don't hesitate to reach out! Happy Driving, The Lester Glenn Chrysler Dodge Jeep RAM FIAT Team

Lester Glenn Chrysler Dodge Jeep RAM FIAT responded

Hey eardley5, We're delighted to hear that Zach provided you with a professional and attentive experience during your vehicle purchase! Making the process stress-free is something we strive for, and it's wonderful to know that you had a pleasure working with Zach! If you ever have more questions or need assistance in the future, please feel free to reach out! Happy Driving, The Lester Glenn Chrysler Dodge Jeep RAM FIAT Team

Lester Glenn Chrysler Dodge Jeep RAM FIAT responded

Hi mcrimaldi789, We're delighted to hear that you had a pleasurable experience with our staff! Your satisfaction is our top priority, and we look forward to assisting you again in the future! If you have any questions or need further assistance, please don't hesitate to reach out! Happy Driving, The Lester Glenn Chrysler Dodge Jeep RAM FIAT Team