Bobby Madden | Page 17

Great Service Very friendly and professional service. Car was ready before promised time. It was also checked and prepared for the winter months ahead. Thank you v Very friendly and professional service. Car was ready before promised time. It was also checked and prepared for the winter months ahead. Thank you very much. More

by Christine Gunsauls Verified Customer Verified Customer

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great Lease was executed through the RODO app and Hawthorne Chevy Fulfilled the order. Hawthorne delivered the car according to my schedule. Great service Lease was executed through the RODO app and Hawthorne Chevy Fulfilled the order. Hawthorne delivered the car according to my schedule. Great service, highly recommend! More

by AKOPE Verified Customer Verified Customer

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Bad service On 08/20/19, I purchased a brand newChevrolet Suburban 2019 from you through Extreme Auto Leasing. Upon driving the car, I discovered the screeching n On 08/20/19, I purchased a brand newChevrolet Suburban 2019 from you through Extreme Auto Leasing. Upon driving the car, I discovered the screeching noise (like a scratching metal) coming from right side in the back of the car. I’m very disappointed and shocked from what happened and I find this situation very irritating. New cars simply don’t do that! The car was presented to me as a brand new car without any issues and I certainly do not expect my new car to be already fixed or with the broken pins inside panels before I even purchased it! Plus it wasn’t the only problem it needed welding More

by Timur123 Verified Customer Verified Customer

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Best price around This dealership had prices in our price range, much less then other local competitors. They came through with what they quoted over the phone. They w This dealership had prices in our price range, much less then other local competitors. They came through with what they quoted over the phone. They were honest and helpful More

by Jessica Verified Customer Verified Customer

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Service Very professional staff .Excellent service and the multi point vehicle inspection report is accurate .The check the minimal detail from onstar to vi Very professional staff .Excellent service and the multi point vehicle inspection report is accurate .The check the minimal detail from onstar to visible functional inspection More

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GREAT! I gave it a five star rating because I had a five star experience the salesperson was awesome and I found exactly what I wanted for the price that I w I gave it a five star rating because I had a five star experience the salesperson was awesome and I found exactly what I wanted for the price that I want to pay. More

by ELLENFORD53 Verified Customer Verified Customer

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Excellent Service Bobby for the second time leased a new Trax to me. It was seamless. We discussed my options, picked the vehicle, and was processed in 2 hours. I will Bobby for the second time leased a new Trax to me. It was seamless. We discussed my options, picked the vehicle, and was processed in 2 hours. I will always choose this dealership for my vehicles in the future.? More

by DIANE.KARPILO Verified Customer Verified Customer

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Where do I begin We made appt explaining we need our suburban over the weekend, as we have 4 children and the only vehicle we own that can fit our family. We were conf We made appt explaining we need our suburban over the weekend, as we have 4 children and the only vehicle we own that can fit our family. We were confirmed that we would have the car back by the weekend. Friday afternoon we were told to the car was ready and to come get it. During the ride home we noticed the A/C was not fixed. We called the service center and told to bring the car back. Which we did..the service rep said he could not explain why the a/c was not fixed and they would need the car again. I informed the service rep we were promised the car would be returned by the weekend and we needed a loaner vehicle to accommodate our family. We were told they had no loaners available or could not provide us a vehicle. I’m not sure your service department has loaner cars...as we have never been given one. This morning we were notified that the car was in fact never repaired, although the paperwork stated it was fixed. We were told that the car needed to stay at the dealership to wait for the technician. Now here we are on a beautiful Saturday afternoon and my family has to sit in the house as we cannot leave. This level of service is unacceptable. Besides the time and frustration, we have had to pay babysitters to watch our kids to make multiple trips to your dealership. we are ready to purchase a new vehicle today, however we will NOT be doing that at your dealership. Besides this terrible service experience, we have made multiple attempts to deal with your sale department to discuss our new vehicle options. All of which has been ignored. More

by MERSULLY12 Verified Customer Verified Customer

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Easy going friendly atmosphere Very happy and pleased with my first service appointment. The staff was friendly and my vehicle was serviced quick. Look forward to bringing my vehicl Very happy and pleased with my first service appointment. The staff was friendly and my vehicle was serviced quick. Look forward to bringing my vehicle back for service in the future. More

by tunnelcop1 Verified Customer Verified Customer

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Great experience and easy to work with I had an easy time working with the dealership on the purchase of the new vehicle. They were friendly and very patient working through questions. O I had an easy time working with the dealership on the purchase of the new vehicle. They were friendly and very patient working through questions. O erall it was a very pleasant experience. More

by MARKBENZ26 Verified Customer Verified Customer

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