Bobby Mil

The staff was pleasant and efficient. I was given all the information needed in order to purchase the car that met my needs. Alex Chen and Bobby Mills were exceptional. I was given all the information needed in order to purchase the car that met my needs. Alex Chen and Bobby Mills were exceptional. More

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Laura Joseph(Amazing, Asset to the dealership, Very knowledgeable, makes you feel comfortable, Very patient, we returned to this dealership because of our last expertise experience that we received fro knowledgeable, makes you feel comfortable, Very patient, we returned to this dealership because of our last expertise experience that we received from her). Rodney Dennis ( Amazing, Very knowledgeable, Patient, Very professional, took his time to answer and explain all our questions) More

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This was a big decision and the team helped me each step of the way. of the way. More

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Excellent service, the kindness here is consistent throughout the staff, and it is a place that you can trust. I was cared for throughout the process, and received real advice that guided my decision, throughout the staff, and it is a place that you can trust. I was cared for throughout the process, and received real advice that guided my decision, to a positive end. There is a bit of a hierarchy in the sales team, because Bre is the best there is. More

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I can tell my family and friend they can go over there to fix the car problems fix the car problems More

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Yusleydy and Bobby are the best. Not only did they go out of their way to make this process easy for me, but they were honest and helpful as a first time buyer. I couldn’t have asked Not only did they go out of their way to make this process easy for me, but they were honest and helpful as a first time buyer. I couldn’t have asked for a better sales person than Yusleydy. She went above and beyond to make me feel comfortable while giving me all the information needed to help me make a decision. She took extra measures to ensure I received a great deal. Bobby, a manager at the dealership, was welcoming and went out of his way to make sure I got the best offer on my dream car. As a military service member, I felt very comfortable going to this dealership and would definitely recommend it to others!!! More

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A subordinate replied to my inquiry to Mr. Chen. Totally unsatisfactory! I bought a used 2024 Toyota 4 Runner from Ourisman. 45 Days later, they cannot seem to get the title from the auction h Chen. Totally unsatisfactory! I bought a used 2024 Toyota 4 Runner from Ourisman. 45 Days later, they cannot seem to get the title from the auction house where they bought the vehicle. So, this company sold me a vehicle on which they did not have a clear title - UNBELIEVABLE! Furthermore, when the vehicle was delivered, I was informed that there was only one FOB. There should have been two. Yet no one in this organization will lift a finger to get a second FOB, which they could easily do, since Ourisman has four different Toyota dealerships. Furthermore, in preparation for a road trip, I discovered that the tire jack and all related equipment for changing a tire were missing. More crickets. More

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Bre Garner provided us with such excellent customer service when she sold us our 1st CRV nearly 10 years ago that we bought our new CRV with her too! When our daughter needed to buy her 1st car, Bre t service when she sold us our 1st CRV nearly 10 years ago that we bought our new CRV with her too! When our daughter needed to buy her 1st car, Bre treated her with respect and went above and beyond to make what could have been an anxiety provoking experience easy and even pleasurable. More

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The sale Representative who worked with me was very friendly and helpful in answering my questions and concerns. Thank my nephew’s referral. Ourisman Honda of Laurel rocks! friendly and helpful in answering my questions and concerns. Thank my nephew’s referral. Ourisman Honda of Laurel rocks! More

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I had a great experience and my saleswoman was so kind and helpful very easy process and helpful very easy process More

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