Robert Chen

The service department was very professional and the service was complete and very timely. The car was returned clean with all the services completed. service was complete and very timely. The car was returned clean with all the services completed. More

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The service was fast, clean and transparent. They showed me everything that was wrong even with pictures of how dirty my filters were. Will recommend to all my friends. They showed me everything that was wrong even with pictures of how dirty my filters were. Will recommend to all my friends. More

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I was very pleased with the service that I received from my initial inquiry to the final purchase of a vehicle. The entire experience was a seamless and well coordinated process. my initial inquiry to the final purchase of a vehicle. The entire experience was a seamless and well coordinated process. More

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I received a stellar buying experience from Karim, Bobby and Mel. Excellent inventory and facility location. I would return my next automobile and definitely recommend the sales team to my friends and famil and Mel. Excellent inventory and facility location. I would return my next automobile and definitely recommend the sales team to my friends and family. Thank you kindly. More

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Car was ready ahead of time. Communication during the process was exceptional. Good customer service. Communication during the process was exceptional. Good customer service. More

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Fast drop off, fast service and effort less. Waiting area is decent with water and coffee Waiting area is decent with water and coffee More

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Mike is very helpful and knowledgeable. The process was smooth and easy. Will definitely come back for future business. The process was smooth and easy. Will definitely come back for future business. More

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Very accommodating, friendly staff, helpful ,I'm very glad I found this place to buy my car. glad I found this place to buy my car. More

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Service was outstanding along with customer service! I have been going to Ourisman Honda of Laurel now for over 20 years. I have also bought three vehicles at this location. But customers beware, in I have been going to Ourisman Honda of Laurel now for over 20 years. I have also bought three vehicles at this location. But customers beware, in the recent months, the finance place has gone to a new system where they charge you a percentage for using a credit card....this is absurd! Who has hundreds or sometimes thousands of dollars to pay for a service on a vehicle? The majority of folks don't have the cash available so they use credit to pay. Luckily, I have had the funds to pay with a debit card in my recent two visits. Thinking about it very hard if I need to take my two vehicles to another Honda dealer...maybe Glenn Burnie, MD due to this reason. Other that that, the place is outstanding. More

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Friendly service from a knowledgable sales team and the finance manager, Ash, was personable and a truly nice guy. The entire team at Ourisman Honda of Laurel made the buying experience almost painless. finance manager, Ash, was personable and a truly nice guy. The entire team at Ourisman Honda of Laurel made the buying experience almost painless. More

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