Bobby Morales | Page 2

Overall, it was a very seamless and positive experience! Staff took great care of me, and I am extremely happy about my purchase. Only feedback I would give is I feel like I was lowballed on my trade-in. ev Staff took great care of me, and I am extremely happy about my purchase. Only feedback I would give is I feel like I was lowballed on my trade-in. even after negotiations, I still feel like the offer is low. More

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We ordered the Maverick back in 2021. When it finally arrived at El Cajon Ford in April 2023, the experience with the dealership was fantastic. Everyone who helped us with the purchase When it finally arrived at El Cajon Ford in April 2023, the experience with the dealership was fantastic. Everyone who helped us with the purchase made us feel welcome. More

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I have used El Cajon for service and purchasing new vehicles for a lot of years. My service writer in Quick Lane has taken care of us twice now as she is new and she has been fabulous especially when vehicles for a lot of years. My service writer in Quick Lane has taken care of us twice now as she is new and she has been fabulous especially when waiting on a grumpy old man. In the years that I have been a customer it has not always been great but on the rare occasion there has been a problem it was remedied very quickly and on a couple of occasions I feel that you have gone above and beyond and for that I am grateful. Thank you. More

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2018 F-150 :Problem with charging and fuses. Important work truck so rented a vehicle. Service advisor Bobby never called me and his mail box was full. After one week picked up truck. Fuse prob Important work truck so rented a vehicle. Service advisor Bobby never called me and his mail box was full. After one week picked up truck. Fuse problem was fixed but nothing else that I requested. Called service Manager but he did not return call. Very poor More

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Was a long time Perry Ford customer, i was looking for a very specific build on a F150 which El Cajon Ford happened to have in stock. After talking to their staff I was very pleased with the customer servic very specific build on a F150 which El Cajon Ford happened to have in stock. After talking to their staff I was very pleased with the customer service provided and will now be bringing my future business to this dealership. More

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Super experience again with this dealership. Changed out my ride for a new Ford Ranger First class service from the Internet Director and their entire team. my ride for a new Ford Ranger First class service from the Internet Director and their entire team. More

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Superb experience in Sales Went in to lease a car and was given vip service the moment I walked in. Great help from Pamela and Bobby Morales in Internet Dept. will make sure my Went in to lease a car and was given vip service the moment I walked in. Great help from Pamela and Bobby Morales in Internet Dept. will make sure my friends and family see her also. Got to my budget on a brand new Ford Explorer More

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Horrible cars Don’t go here. Was sold a crappy car. Went in. The sales manager Bobby said he’s take care of me and make it right. Turns out he could make it right f Don’t go here. Was sold a crappy car. Went in. The sales manager Bobby said he’s take care of me and make it right. Turns out he could make it right for $10000 down. Big liar!!!!!!!!!!!!!!!! More

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Amazing customer service i was out and shopping around i drove by this dealership off the 8 in El Cajon after leaving pensky i was already annoyed and disappointed with pensky i was out and shopping around i drove by this dealership off the 8 in El Cajon after leaving pensky i was already annoyed and disappointed with pensky and a few other dealers because of their lack of customer service i walked on pensky's lot for close to half an hour meanwhile the sales representatives just stood in the ac waiting for me to come in after i found a car that i liked the other stores did that as well must have been due to the fact that i was wearing shorts and flip flops. the moment i showed up at ford of el cajon there was people up front motivated and ready to help with smiles on their face. i might have not bought the most expensive car but they treated me like family and it felt good to actually buy a car for ONCE. the manager bobby and the salesman Johnny where great and i look forward to doing future business with them! More

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Great sales experience on my new Fusion Not sure about other reviews but I had a great experience. I dealt with the Internet department which made my buying experience quick and efficient. Not sure about other reviews but I had a great experience. I dealt with the Internet department which made my buying experience quick and efficient. Shawn Green and Jared LaCoste both helped me get into a new Ford Fusion. I received a great price, no haggling back and forth, no games played. When I showed up, their Internet Director greeted me as if he was my best friend and it was nice to know they were prepared to show me vehicles and packages that I wanted. After a great test drive the paperwork was ready for me to sign I did wait about 15 minutes for signing in their finance office but other people were also purchasing. After signing my new Fusion was professionally detailed with a full tank of gas. The managers came out to congratulate me and they all made me feel as if I made new friends which I did. To Jared Shawn and Bobby Thanks for everything Regards Aaron Santoyo More

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