Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Bobby Sternberg
Bobby Sternberg at Boniface Hiers Chevrolet

Bobby Sternberg | Page 10

Service Advisor

Boniface Hiers Chevrolet

800 South Harbor City Boulevard
Melbourne, FL 32901

Contact Me
4.6
363 Reviews
4.6

363 Reviews

Write a Review

363 Reviews of Bobby Sternberg

December 06, 2023

Dealership Rating
Employee Rating

Efficient- fast- friendly and they always ask if there is anything else they can do for you More

by cuch22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jim O'Neill, Michael Brown , Bobby

Report | Print
Dec 06, 2023

Boniface Hiers Chevrolet responded

Cuch22, Thanks for your business and thoughts....we appreciate being able to assist....always!

December 03, 2023

Dealership Rating
Employee Rating

Informed me when diagnosis began; provided detailed report when diagnosis was completed; stated precisely next steps for repair of warranty item repair. More

by cpt06359
Service Communication
Recommend Dealer
Yes
Report | Print
Dec 04, 2023

Boniface Hiers Chevrolet responded

cpt6359, We appreciate your support and your thoughts regarding your service experience!

December 03, 2023

Dealership Rating
Employee Rating

Trevor was very friendly . And gave advise about my vehicle. He honored my discount on my service I came for. More

by dotrobinson67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Dec 04, 2023

Boniface Hiers Chevrolet responded

dotrobisnon67, Thanks so much for the 5 Stars, your business and kind words for Trevor too!

December 01, 2023

Dealership Rating
Employee Rating

This is the best place service is great. Bobby is the best they do a well job More

by riveravr547
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Dec 02, 2023

Boniface Hiers Chevrolet responded

Riveravr547, So happy to see that service has been great always, when Bobby and the Team are assisting! Thank you for your business!

November 30, 2023

Dealership Rating
Employee Rating

Once again I had the pleasure of working with Bobby on the service of my Tahoe. Always courteous and professional. Boniface is lucky to have him. Thanks again Bobby!!! More

by Angel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Nov 30, 2023

Boniface Hiers Chevrolet responded

Angel, We agree that we are very fortunate to have Bobby along with us as a service consultant in our company. Thanks for saying so, Angel. We appreciate your kind words, your business and 5 Stars too!

November 28, 2023

Dealership Rating
Employee Rating

Garbage mechanics, don't know how to diagnose or even do routine maintenance checks....goodbye More

by Bob Blair
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Report | Print
Nov 29, 2023

Boniface Hiers Chevrolet responded

Bob, We spoke with the service director Glenn, and it appears that you came in for an oil change, and while doing the oil change our tech noticed what looked like oil in the coolant reservoir bottle. We offered to have it looked at in our shop but you declined the diagnosis, stating that you were going to bring it to your own mechanic. Next, you came into parts and purchased parts which you brought to your mechanic, who told you that he could not do the repairs, so then you came back to us and asked how much to install the parts. Our service advisor, Bobby told you that we would diagnosis the vehicle and let you know the estimate, but you decided to leave without having us diagnose and repair the vehicle. We're not sure how that indicates that we have "garbage mechanics" that "don't know how to diagnose a concern." ..Sounds more like we ran into a customer that doesn't want his vehicle repaired!

Nov 29, 2023

Bob Blair responded

Well for 1, diesel oil is BLACK not red. 2, they never offered to have it looked at and yes I said I was going to have my mechanic do the repairs, who wants to pay over $200/hr when most of the time the mechanics are just walking around doing nothing. Unfortunately my mechanic who used to work for them, said the same thing the tech's who were doing doing the oil change and fuel filter said, then service writer said it....OIL COOLER. So yes I purchased the parts, and returned them today.So obviously neither of the 4 people know what they're talking about. I never said anything about my mechanic not being able to do the repair. I just wanted an estimate to do the repair, but when you hear the mechanic say over the phone to the service write "it's gonna cost a lot" then it's time to walk away. It's also bad enough that when you continously bring your vehicle in, that they don't check other routine maintenance checks. Such as air filter and belts, if they had they would've found a very dirty air filter and split in the serpentine belt. If that's what the techs are trained to do, that's on them. You bring a diesel truck in for routine maintenance, it should be done by an actual diesel mechanic. I'm not going to go round and round with this. I spent enough money over a 4yr time frame at this dealership, and to be told "it's gonna cost a lot" was enough for me to walk away and discontinue my business up there.

November 22, 2023

Dealership Rating
Employee Rating

Boniface Hiers knocks it out of the park every time! Their service and professionalism is second to none. I highly recommend you choose them for your next purchase or service. More

by bob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Nov 22, 2023

Boniface Hiers Chevrolet responded

Bob, We're thrilled to see that our Chevy store knocked it out of the park again! Thanks for your business and thoughts plus your recommendation means so much of course!

November 16, 2023

Dealership Rating
Employee Rating

Fast courteous service. Charles Demmings is always pleasant to deal with upon arriving. Trevor was a nice service rep. More

by jthompson212
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Nov 16, 2023

Boniface Hiers Chevrolet responded

jthompson212, We appreciate the very positive rating and some nice words for Charles, He and Trevor are certainly 2 very nice associates. We appreciate your business so much!

November 15, 2023

Dealership Rating
Employee Rating

Quick and easy to deal with, Will return for service here. Thank you Bobby for your attention to detail! More

by Roscoe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Nov 15, 2023

Boniface Hiers Chevrolet responded

Roscoe, We sure do appreciate your business, thoughts and a few nice words for Bobby as well!

November 09, 2023

Dealership Rating
Employee Rating

Boniface Hiers car dealership is the best customer service is very helpful Daniel is one of the best customer i have ever met he is very helpful More

by richardltilbanie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Nov 10, 2023

Boniface Hiers Chevrolet responded

Richard, Thanks for sharing 5 Stars for Boniface Hiers.... and some kudos for Daniel as well!

1
...
9
10
11
...
37

Dealership Inventory (282 Vehicles)

new 2026 Chevrolet Equinox car, priced at $30,935
2026 Chevrolet Equinox
new
Summit White exterior
Automatic
Front-wheel Drive
$30,935
View Details
new 2026 Chevrolet Blazer car, priced at $40,385
2026 Chevrolet Blazer
new
Sterling Gray Metallic exterior
Automatic
All-wheel Drive
$40,385
View Details
new 2026 Chevrolet Blazer car, priced at $48,299
2026 Chevrolet Blazer
new
Black exterior
Automatic
Front-wheel Drive
$48,299
View Details
new 2026 Chevrolet Silverado 1500 car, priced at $76,985
2026 Chevrolet Silverado 1500
new
Black exterior
Automatic
Four-wheel Drive
$76,985
View Details
new 2027 Chevrolet Corvette car, priced at $91,360
2027 Chevrolet Corvette
new
Black exterior
Automatic
Rear-wheel Drive
$91,360
View Details
new 2026 Chevrolet Silverado 1500 car, priced at $76,985
2026 Chevrolet Silverado 1500
new
Black exterior
Automatic
Four-wheel Drive
$76,985
View Details
View All Inventory