Bonnie Cress

Everything was great. They treated my jeep to a cleaning. I only went for an oil change and tire rotation. I completed my free oil changes and tire rotations, but will co They treated my jeep to a cleaning. I only went for an oil change and tire rotation. I completed my free oil changes and tire rotations, but will continue bringing my jeep there to be served. More

by LBECKSTROM64 Verified Customer Verified Customer

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Always a pleasure working with Bonnie! ! She provides top tier customer service and knows exactly how to make a customer feel excited about their purchase ! She provides top tier customer service and knows exactly how to make a customer feel excited about their purchase More

by ABBIE.STAR1 Verified Customer Verified Customer

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Bonnie was awesome. She is hilarious, we were sharing dog pics by the end of the deal! She is hilarious, we were sharing dog pics by the end of the deal! More

by JAYDACOONE05 Verified Customer Verified Customer

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Great Service and always polite. Would recommend the facility. Fair prices and don’t try to yodel you items Would recommend the facility. Fair prices and don’t try to yodel you items More

by mdolobach Verified Customer Verified Customer

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Very helpful and informative of recall on our 2014 Dodge Ram truck and fixed them right away. Ram truck and fixed them right away. More

by Butterflyj1983 Verified Customer Verified Customer

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They took care of my needs and did a great job I will use for my oil changes in the future use for my oil changes in the future More

by skandtim Verified Customer Verified Customer

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The girl that took care of me wasn’t good with communication…..she needs to keep her customers informed of what is going on with the service….I was there from 10am to close to noon with the only c communication…..she needs to keep her customers informed of what is going on with the service….I was there from 10am to close to noon with the only communication I received was at the end when she told me it was ready , then she tried to charge me for service which was covered….not a happy customer More

by mona5 Verified Customer Verified Customer

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My experience with the Dandy Marion team was great. They treated me fair and well. They treated me fair and well. More

by derrick.l.edwards78 Verified Customer Verified Customer

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We bought the extended warranty when we purchased our dodge Durango a few months back, and at 3100 miles it started jerking like it was out of gas or had lost power. We were able to get it home and then dodge Durango a few months back, and at 3100 miles it started jerking like it was out of gas or had lost power. We were able to get it home and then schedule an appointment to have it checked out. When we got to the dealership, we were told they had to make sure whatever was wrong was covered under the warranty before they could get us a rental car. Then ended up having to get a rental from Enterprise car rental, had to be taken to pick up a rental car after waiting about 45 minutes. For a dealership as big as Randy Marion I would think you would have courtesy cars available for your customers. I was told by the dealership that I would have to pay a refundable $25 deposit to rent the car from Enterprise, and then when I got there it was a $50 deposit, that I still haven't gotten back yet. When I went to pick up my car, the service associate didn't tell me what that had found wrong with my car, I had to ask. More

by Steve Verified Customer Verified Customer

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Valued my time. They were very knowledgeable and helpful. Reasonable prices even during these inflationary times. They were very knowledgeable and helpful. Reasonable prices even during these inflationary times. More

by Tmoose Verified Customer Verified Customer

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