Boris Perelman | Page 36

Everyone is always courteous and responsive. If I have any questions they respond quickly and are always willing to work around my schedule and preferences. any questions they respond quickly and are always willing to work around my schedule and preferences. More

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Excellent Product Knowledge Happened to walk in as my wife wanted to look at Mercedes. Met Boris by chance. He was calm, not pushy, and had exceptional product knowledge. This wa Happened to walk in as my wife wanted to look at Mercedes. Met Boris by chance. He was calm, not pushy, and had exceptional product knowledge. This was my first Mercedes purchase (as i had been a multiple BMW owner). The 2020 GLS450 redesign is exceptional. Love the car and enjoyed the purchasing process with Boris. Will definitely work with Boris on future vehicles. More

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"Boris the Best" We have bought cars from Boris for 7+ years and had a very pleasant experience working with Boris! He was very helpful and answered all our questions We have bought cars from Boris for 7+ years and had a very pleasant experience working with Boris! He was very helpful and answered all our questions in a very informative manner! We felt like he really wanted to help us find the best deal possible.!We would recommend him to anyone thinking about buying a vehicle from Sears Imports." Boris the best" Thank you again-Happy Mercedes Owners-Iryna and Vladymyr. More

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Boris rocks If you are looking for a honest, knowledgable and none pushy sales executive Boris is they guy. We have bought cars from him for 5 years+ and the expe If you are looking for a honest, knowledgable and none pushy sales executive Boris is they guy. We have bought cars from him for 5 years+ and the experience has always been great. We have also send referrals to him as we know that he will take good care of our friends. Could not be happier. More

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my first car Everything was wonderful. Our dealer Boris made this day unforgettable. I love my new car. Very nice atmosphere and people at your dealership! Boris f Everything was wonderful. Our dealer Boris made this day unforgettable. I love my new car. Very nice atmosphere and people at your dealership! Boris found what we needed! More

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Boris was great Great test drive and super informative. Speedy checkout too! Sears has a nice nice atmosphere and good amenities in the service area. Service team pai Great test drive and super informative. Speedy checkout too! Sears has a nice nice atmosphere and good amenities in the service area. Service team paired my phone before leaving. More

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TERRIBLE CUSTOMER SERVICE & USED CARS WITH PROBLEMS This place is the worst Mercedes Benz dealership. I have never had such a bad experience buying a car especially a Mercedes Benz. I bought the car fro This place is the worst Mercedes Benz dealership. I have never had such a bad experience buying a car especially a Mercedes Benz. I bought the car from New York without test driving it, because the salesman Boris (A Perelman) assured me that there was absolutely no problem with the car and that it runs and drives perfectly. The sale process took over two weeks before I could be able to get the car. When I sent someone to pick it up, after just 30mns the driver called and sent me videos to show me that the blinker switch and the blind spot were not working. As usual, the flimsy salesman (Boris) would not take my calls. Later, I sent him back the videos and he still refused to take my calls. I had to call several times, to finally be able to talk to a manager before I could talk to him. I sent the car in an MB dealership and the diagnostic shows that the vehicle’s “STEERING COLUMN CONTROL MODULE” is defective and will cost $1290 (before tax and diagnostic cost $181). For my license plate and registration, he replied to my email by asking me, if they are supposed to register the car for me, even though I have been charged for all kind of registration fees (registration tax, title transfer fee, document administration fee, motor vehicle sales tax) and even for a $225 notary fee and. Per this question, this guy may be the most incompetent and dishonest salesman. This place and this salesman (Boris) should probably be selling fake watches in Manhattan instead of cars. STAY AWAY FROM THEM, AS THE OTHER REVIEWS SAID, THIS MB DEALERSHIP HAS THE WORST CUSTOMER SERVICE. More

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Boris was a pleasure to work with and was very accomodating! I had just had my ML worked on and decided to check out what was on the lot. One new, previously owned, ML was on their website. I found it on the l I had just had my ML worked on and decided to check out what was on the lot. One new, previously owned, ML was on their website. I found it on the lot and Boris was low pressure and helped me that afternoon to secure the vehicle. He had a few customers that day, but was very gracious with his attention and time. We came to an agreement by closing time on Friday evening. It wasready to pickup the next morning! I hadn't expected to purchase a vehicle! Great experience and would work with Boris again in the future. More

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Good experience We've been working with Boris for nearly 10 years and he's always been super helpful in finding us the next vehicle. This is our first time dealing w We've been working with Boris for nearly 10 years and he's always been super helpful in finding us the next vehicle. This is our first time dealing with Sears and so far, we're impressed. More

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Very attentive dealers - Wonderful buying experience Recently we worked with Borris to get a new car for us. He was a courteous, very professional and had good respect of our time. He really understood o Recently we worked with Borris to get a new car for us. He was a courteous, very professional and had good respect of our time. He really understood our needs and recommended the best car for us. More

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