Brad Ashby
Brad Ashby at Mercedes-Benz of Des Moines

Brad Ashby | Page 6

Service Advisor

Mercedes-Benz of Des Moines

9993 Hickman Road
Urbandale, IA 50322

4.9
111 Reviews
4.9

111 Reviews

Write a Review

111 Reviews of Brad Ashby

January 06, 2024

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Employee Rating

My blower motor on my defroster went out and the dealership worked it in on the same day and replaced it. They are the best. More

by Jim
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Feb 05, 2024

Mercedes-Benz of Des Moines responded

Hi Jim! Thanks for letting us know that our team at Mercedes-Benz of Des Moines was able to help replace the motor on your defroster in the same day. We hope to see you back for more efficient service!

January 06, 2024

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Excellent service at reasonable cost. Quite pleasant to speak with a service advisor (Brad) who really knows cars! More

by pjleeson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 05, 2024

Mercedes-Benz of Des Moines responded

Hello! It's awesome to hear that our team at Mercedes-Benz of Des Moines was able to deliver excellent service at a reasonable price. We hope to see you again for more awesome experiences!

January 02, 2024

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Employee Rating

Great service and attention to detail. Provided alternate car with text updates through the process More

by cyroof
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Recommend Dealer
Yes
Feb 05, 2024

Mercedes-Benz of Des Moines responded

Hello! It's awesome that our team provided great service and communication. We strive for effective service with an attention to detail unlike any other. Drive safe and we hope to see you back at Mercedes-Benz of Des Moines soon!

December 31, 2023

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Excellent service and communication ! ! Will definitely do business in the future with Mercedes of DesMoines More

by Tim
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Recommend Dealer
Yes
Mar 26, 2024

Mercedes-Benz of Des Moines responded

Hi Tim! We're delighted to know you had an excellent experience with us at Mercedes-Benz of Des Moines. We look forward to serving your future needs!

December 31, 2023

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They were able to schedule my service appointment within a week from the day I called. I was very happy to get a Saturday appointment. More

by Pleasant.view.percherons
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Recommend Dealer
Yes
Mar 26, 2024

Mercedes-Benz of Des Moines responded

Hello! We're glad to know that you were satisfied with our quick scheduling and weekend availability at Mercedes-Benz of Des Moines. Thanks for sharing your experience and come again soon!

December 30, 2023

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Brad at the service center is always professional and timely which I appreciate. My car is handled with care and clean when I pick it up. All of my questions I have are always answered satisfactory. More

by Julie
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Service Time
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Recommend Dealer
Yes
Feb 23, 2024

Mercedes-Benz of Des Moines responded

Julie, we're glad to know that Brad and our team at Mercedes-Benz of Des Moines have been able to provide you with professional and timely service. We appreciate your feedback!

December 29, 2023

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Brad and the team at MB DSM were great to work with! Service was thorough and complete and they were great with communication! Would and will use them again! More

by djensen
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Recommend Dealer
Yes
Feb 23, 2024

Mercedes-Benz of Des Moines responded

Thanks for the positive feedback! We're glad to know Brad and our team at Mercedes-Benz of Des Moines provided you with thorough service. Looking forward to working with you again in the future!

December 25, 2023

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Employee Rating

Nate was wonderful as always when i am needing service on my vehicle! Would definitely recommend The Mercedes-Benz service for any of your needs! Or if you need a new ride definitely stop in! More

by Yelena
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Mar 26, 2024

Mercedes-Benz of Des Moines responded

Hello Yelena! We're delighted to know that Nate continues to provide you with excellent service at Mercedes-Benz of Des Moines. We appreciate your recommendation and look forward to assisting you in the future!

December 23, 2023

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Employee Rating

Brad did some thorough research on the service history on my car and a check on what I needed to get everything maintained and replaced. Everything done as promised. Very very satisfied. More

by George
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 26, 2024

Mercedes-Benz of Des Moines responded

Hi George! It's great to know that Brad was able to provide you with the detailed service and satisfaction you deserve at Mercedes-Benz of Des Moines. Thanks for sharing your experience and come again soon!

December 23, 2023

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Employee Rating

Friendly, very attentive staff On time and very professional Service was excellent and very knowledgeable More

by Perk
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 29, 2024

Mercedes-Benz of Des Moines responded

Hello! We're glad to know you had a positive experience with our team at Mercedes-Benz of Des Moines! Your kind words about our professionalism and knowledge are greatly appreciated. Thanks for the review and come again soon!

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