Brad Fairall

The service is worth the drive to Sandusky. Our service advisor was friendly and knowledgeable. Our warranty repair would not be possible without his assistance. Our service advisor was friendly and knowledgeable. Our warranty repair would not be possible without his assistance. More

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I had service done. The guys are always helpful and friendly. Will continue to go Kia. The guys are always helpful and friendly. Will continue to go Kia. More

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Friendly but tried to sell us on more, never called back on a few issues at delivery after I called 3 times on a few issues at delivery after I called 3 times More

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Halleen Kia always has friendly staff in service and sales. I have never had a bad experience at the Sandusky location! sales. I have never had a bad experience at the Sandusky location! More

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I’m very pleased with the service that I’ve received. I keep waiting for extra charges or pressure for added services I don’t need and it has never happened. I keep waiting for extra charges or pressure for added services I don’t need and it has never happened. More

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Had some problems delivering what they promised! Just had an oil change the service department was great. Finance department deceived us. Our sales rep could have at least said hi when she saw us ye Just had an oil change the service department was great. Finance department deceived us. Our sales rep could have at least said hi when she saw us yesterday. More

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They are always courteous and willing to go the extra mile for you. They will go over your diagnosis step by step with you and if your car is not safe to drive they will keep your car until it is fixed a mile for you. They will go over your diagnosis step by step with you and if your car is not safe to drive they will keep your car until it is fixed and set you up with a car to use while they fix your car. Thank you Kia of Sandusky for always looking out for your customers! More

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Always fast and efficient, the light in you feel well informed about how everything with your car. informed about how everything with your car. More

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I had called to get an estimate for tires on my sportage, I spoke with Jacob who is always so kind, he gave me the estimate and explained what it all included and he got me scheduled to have them put on. Wen I spoke with Jacob who is always so kind, he gave me the estimate and explained what it all included and he got me scheduled to have them put on. Went for my scheduled appt and was immediately taken care of. The wait time and service was great as always. Special shout out to Jacob for always being so kind and helpful, you and the other gentleman are always so kind and patient when I bring my car in and I appreciate that. Thank you! Debra Davis More

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Very helpful and knowledgeable about the Kia brand as well attentive to the customer experience and customer concerns well attentive to the customer experience and customer concerns More

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