Brad Fairall | Page 2

I had a bulge in my left front tire that I noticed on a Sunday night. On Monday, I went to Kia of Sandusky and they were very helpful fitting me in to check out the issue. Staff is so courteous!! Sunday night. On Monday, I went to Kia of Sandusky and they were very helpful fitting me in to check out the issue. Staff is so courteous!! More

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Not helpfull at all. They "fixed" nothing. Replaced no parts. Did bare minimum to investigate one of my problems. And wouldn't service some of my parts bc they weren't pu They "fixed" nothing. Replaced no parts. Did bare minimum to investigate one of my problems. And wouldn't service some of my parts bc they weren't purchased there. I believe they service other makes and model vehicles. Guess what? Those vehicles weren't purchased there either but they serviced them anyway........ More

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Very helpful and friendly. Answered questions and the accommodations are great. Quick but very good with my car Answered questions and the accommodations are great. Quick but very good with my car More

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Salesman and service tech were very courteous and polite. Answered all of our questions, and I feel like they gave us a good deal. Very happy. Answered all of our questions, and I feel like they gave us a good deal. Very happy. More

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There was no waiting for my scheduled maintenance. They were very prompt and courteous. Explained all of the service work and recall instructions to be performed. They were very prompt and courteous. Explained all of the service work and recall instructions to be performed. More

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Service is always done efficiently and in a friendly manner. I am given a heads up on any upcoming issues so I can plan for time and money to address the issue in a convenient to me way. No surprises w manner. I am given a heads up on any upcoming issues so I can plan for time and money to address the issue in a convenient to me way. No surprises when it is possible, to me this is major! Thank you! More

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It was friendly and efficient. People were all helpful old not ask for a better experience. People were all helpful old not ask for a better experience. More

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Clean, friendly, efficient dealership. Comfortable waiting room. Kept updated on progress of work in progress. Comfortable waiting room. Kept updated on progress of work in progress. More

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Great service, really nice and genuine people. Love the colors and vehicles. Service department takes care of your vehicles and you get a free car wash! Love the colors and vehicles. Service department takes care of your vehicles and you get a free car wash! More

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Good communication, timely service, all concerns were addressed. Service manager was top notch. Excellent experience. addressed. Service manager was top notch. Excellent experience. More

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