Brad Grout | Page 8

Have purchased two cars at Colonial and have the servicing done there. Great service department. Brad Grout is an excellent salesperson and has worked with me to find the right cars to purchase. servicing done there. Great service department. Brad Grout is an excellent salesperson and has worked with me to find the right cars to purchase. More

by Landb.vifquain Verified Customer Verified Customer

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I traded in my lease, the dealer sent the wrong amount to ford credit. Ford credit reported a 30 day late payment. The dealer said that they would correct it but its been a month and my credit report is stil ford credit. Ford credit reported a 30 day late payment. The dealer said that they would correct it but its been a month and my credit report is still not corrected. More

by richoldroyd Verified Customer Verified Customer

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Service Advisor, Rudy Espinoza, does an excellent job overseeing the service of my F-150, keep me informed of the service progress and lets me know if additional worked is needed. overseeing the service of my F-150, keep me informed of the service progress and lets me know if additional worked is needed. More

by DOUGLINDEN Verified Customer Verified Customer

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Excellent Work - Very Professional This shop does a great job! The repairs were performed flawlessly and on-time, as promised. The waiting area is comfortable and the employees who work This shop does a great job! The repairs were performed flawlessly and on-time, as promised. The waiting area is comfortable and the employees who work there are outstanding. I suspect that they're all trained in delivering excellent customer service, which you don't often find these days. These guys are very professional and they have the necessary skills to repair even the most complicated problems. I'm very happy with this dealership. You cannot go wrong with Colonial! More

by brian Verified Customer Verified Customer

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I had an outstanding experience the people that I worked were extremely helpful and went over and above what I would expect to receive. I would recommend Colonial Ford were extremely helpful and went over and above what I would expect to receive. I would recommend Colonial Ford More

by sjttxag80 Verified Customer Verified Customer

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The sales and service team are absolutely wonderful I can’t say enough about them Bob Chandler Phill Kallenburg are probably some of the best Service team I have ever encountered can’t say enough about them Bob Chandler Phill Kallenburg are probably some of the best Service team I have ever encountered More

by RUDYE25 Verified Customer Verified Customer

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best experience at a dealer yet I was guven a quote for the required repairs and to my surprise the cost was less. The tech that preformed the work explained in understandable words I was guven a quote for the required repairs and to my surprise the cost was less. The tech that preformed the work explained in understandable words what had to be done. When I arrived for my scheduled appointment I was taken on time and was greeted by a very friendly service writer. The SUV was completed on time and has served me well since the repair. hopefully was ym situation improves I will be able to buy a replacement for this vehicle from Colonial Ford Thanks for the opportunity to express my views on Colonial Ford and my last repair. More

by JJNBLN Verified Customer Verified Customer

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I had an absolutely wonderful experience there The I had an absolutely wonderful experience there The service rep is super kind and super welcoming The service rep is super kind and super welcoming. I had an absolutely wonderful experience there The service rep is super kind and super welcoming The service rep is super kind and super welcoming. I wish more dealerships had people like Rudy super helpful will definitely return and recommend to friends More

by yassinezaidi1 Verified Customer Verified Customer

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2019 Taurus bought 2019 Taurus .....as usually needed registered and inspection .....also needed to replace rubber apron under front bumper ..even thought wrong p bought 2019 Taurus .....as usually needed registered and inspection .....also needed to replace rubber apron under front bumper ..even thought wrong part came in service department reordered right part and installed in timely and professional manner ...Great Job More

by martint301 Verified Customer Verified Customer

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Had a great buying experience! From Brad in sales and then Jimmy in business office and then Phil and Rudy in service- a great experience!! then Jimmy in business office and then Phil and Rudy in service- a great experience!! More

by bcm1974 Verified Customer Verified Customer

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