Brad Hewlett | Page 4

I have purchased over 40 cars in my life and I can honestly say, I have never been treated as well as I was yesterday at Bob Allen Ford. Brad Hewlitt made us feel like we had been customers for years honestly say, I have never been treated as well as I was yesterday at Bob Allen Ford. Brad Hewlitt made us feel like we had been customers for years. Greg in the finance department was extremely nice and Don was very informative in the delivery of our vehicle. Bob Alled has earned my business in the future. Thank you all for your help in finding the perfect vehicle for our family. More

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I have nothing but good things to say about Bob Allen Ford. In the period of 5 months, my husband and I have purchased 4 vehicles from them. After having had a horrible experience at another local Ford Ford. In the period of 5 months, my husband and I have purchased 4 vehicles from them. After having had a horrible experience at another local Ford dealer, we were not in the best of moods, but we decided to stop in to see what they could do for us at Bob Allen. We were greeted at the door by a very cheerful Kelly Gray. Kelly really took the time to understand what we were looking for and to understand our unique situation. He got to know us as people, not just looking at us as dollar signs. We were looking at buying one SUV, and perhaps two, depending on what kind of deals could be made. They didn't have the exact vehicle my husband was looking for, but they were able to locate one very close to it at their sister store, and were willing to install, at their cost, the accessories that were missing that we wanted. After doing the numbers, it was determined that we would, in fact, be able to get that second SUV. Backtracking just a bit, we didn't get to the dealership until about 6:30 pm. We all know that it takes a long time to buy a vehicle, so double that for two. Not once did we feel pressured to hurry so he could get home to his family. In fact, he told us that he would stay as long as needed and not to worry about it. After an excellent experience with Kelly, we were then introduced to the finance manager, Jason Hensley. Let me tell you right now, Jason is a financial genius. This man knows his stuff inside and out. And again, Jason never made us feel pressured to hurry up. He was more than happy to answer all the questions we had and added personal stories and examples. In fact, the cleaning crew had arrived by the time we all left for the evening. My husband and I each left with two great vehicles (a Ford Explorer and a Ford Edge) and Kelly and Jason went home knowing that they had earned loyal customers for life. Fast forward 4 months. Life circumstances make it necessary for my husband and I to trade in our beloved SUVs for more economical vehicles. This time, it was like working with family. Kelly is extremely easy going and fun to work with. He had gotten to know us both well enough that he was able to pick out the vehicles that we would like before we set foot on the lot (we had called him in advance to make sure a trade-in was feasible). There were some issues with one of the vehicles we purchased, but they were promptly taken care of, even the ones I notified them about after the paperwork was signed and the car was driven off the lot. They could have easily told us that we would have to use our warranty and pay the deductible, but they didn't. In fact, they even gave us a rental car for a week at no cost to us. Back to our time at the dealership... After working with Kelly, we again went to see Jason to do the paperwork. He was just as friendly as last time, so it definitely wasn't a fluke. This man did everything in his power to make sure we got the absolute best rate available. He is simply amazing! The owner, Brad Hewlett, even stopped by and thanked us for being Bob Allen customers. Again, at the end of the day, we got two great vehicles, and Kelly and Jason have loyal customers for life. Oh, I almost forgot to mention the cookies! When you buy a vehicle, they send you a tin full of the most scrumptious cookies you've ever had in your life as a thank-you gift. Word of warning: I believe those cookies are kept somewhere in a secret vault at Bob Allen. I tried to get another tin of cookies out them, and that just wasn't happening :) Bottom line...cookies or no cookies, Bob Allen Ford is by the far the best dealership I have ever had the pleasure of working with. We will return when its time for our next set of vehicles (hopefully a long time from now). We are proud to be a part of the Bob Allen family! More

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My husband and I are first time customers of Bob Allen Ford, and we will definately be back. We have owned only fords and have been to many other dealerships, none of which left us with such a great impre Ford, and we will definately be back. We have owned only fords and have been to many other dealerships, none of which left us with such a great impression as Bob Allen Ford. "The dealer DOES make the difference" is absolutely true! Every time you go to the dealership they courteously open the door and greet you...eager to serve your needs. Our salesman, Jay Walker showed us around the dealership beeming with pride, it was great to see such enthusiasm from an employee(that says alot). He worked very hard making sure we got the vehicle we wanted and the service we deserved."Thank You",Jay and everyone at Bob Allen Ford for the great experience. You'll be our first stop when car shopping in the future, because we know our needs will be met there. Terri Proffitt, Richmond, Mo. More

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Ray and Brad are very nice to work with, they are genuine and very trustworthy. I do not think my husband and I would buy a car any where else. We always tell people to go to Bob Allen Ford for any car issue and very trustworthy. I do not think my husband and I would buy a car any where else. We always tell people to go to Bob Allen Ford for any car issues they may have. I really feel like family when I am at the dealership. More

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This is not our first car buying experience with Bob Allen. Since 2007, my husband and I have purchased all our vehicles from Bob Allen and every experience has been pleasant! Because we were treated Allen. Since 2007, my husband and I have purchased all our vehicles from Bob Allen and every experience has been pleasant! Because we were treated with respect from the moment we came through the door, Brad Hewlett, and his father, Bob, earned our business and respect. My first vehicle, a 2007 Edge, was "totalled-out" in a fatality accident on an Oklahoma highway. After getting home, I contacted Brad and after expressing concern for our well-being, asked what could he do to help get us into a vehicle without any hassles. I picked out a 2008 Edge and we were in and out of the dealership in 90 minutes! In 2010, My husband traded in his 2005 Fusion for a 2010 Taurus and was, again, treated with the same, excellent customer service! The transaction was again a smooth one, again, hassle-free! And when our vehicle had not arrived when we were schedule to pick it up, we were supplied with a complimentary vehicle for the weekend! Although a new car purchase was not the original plan, when we went into Bob Allen on Friday, February 3rd, I am very pleased with end results! From the moment we decided to trade in our 2008 Edge and upgrade to a 2012 Edge, the entire staff went above and beyond to ensure we got the vehicle with the amenities I wanted and financing that fit our budget! A big thanks to Jason, for working finance magic, Ray for searching high and low and finding my vehicle and getting it to the dealership the next day! Overall, all our car buying experiences have been positive and we tell our friends and family that if they want a great car buying experience, to visit Bob Allen Ford. THey will be glad they did! More

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