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Brad Kny
Brad Kny at Mac Haik Chevrolet

Brad Kny

Service Advisor

Mac Haik Chevrolet

11711 Katy Fwy.
Houston, TX 77079

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4.9
169 Reviews
4.9

169 Reviews

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169 Reviews of Brad Kny

June 17, 2026

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Employee Rating

I not only go to Mac Haik because it is close to my home, it is because the service. This was my 3rd visit and Brad has always helped me. He is efficient, patient, personable, and goes above and beyond. More

by Sabrina Bertrand
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 17, 2026

Mac Haik Chevrolet responded

Thank you for choosing us again for your Chevrolet Traverse service. We’re delighted that Brad’s efficient, patient, and personable approach continues to make each visit positive, and we look forward to assisting you again. That Great Mac Haik Feeling Antione Burks, General Manager

June 14, 2026

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Good communication, professional and helpful throughout process. Alberto did a good job from start to finish More

by lnicol23
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alberto Perez

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Jun 14, 2026

Mac Haik Chevrolet responded

Delighted to hear about your positive service experience. We’re glad Brad provided professional, helpful communication throughout the work on your Chevrolet Tahoe. Thank you for the five-star review, and we look forward to assisting you again. That Great Mac Haik Feeling Antione Burks, General Manager

June 13, 2026

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Brad Kny was very responsive and communicative during my service event. He kept me informed on progress and let me know when the service would complete. Great overall service. I will be bringing my vehicl More

by GABRIEL.VALENCIA
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Workmanship
Service Time
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Recommend Dealer
Yes
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Jun 14, 2026

Mac Haik Chevrolet responded

Thank you for sharing your positive experience with Brad’s communication during your Chevrolet Trailblazer service. We’re glad he kept you informed about progress and timing. We look forward to welcoming you back for future maintenance. That Great Mac Haik Feeling Antione Burks, General Manager

May 31, 2026

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Came in with a service engine issue and Brad did a great job of coordinating the situation with no prior notice from me. Probably was diagnosed and I approved the service work. Everything was handled pro More

by randman576
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 31, 2026

Mac Haik Chevrolet responded

So glad Brad was able to coordinate service for your GMC 1500’s engine warning on short notice. We’re happy the diagnosis and approved repairs were clearly explained and handled with professionalism. Thank you for trusting our team. That Great Mac Haik Feeling Antione Burks, General Manager

May 30, 2026

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I appreciate the transparency of the repairs needed and costs. Brad was patient and supportive. More

by Sabrina Bertrand
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 30, 2026

Mac Haik Chevrolet responded

We appreciate your five-star review. We’re glad the repair costs for your Chevrolet Traverse were clear and that Brad provided patient, supportive service. We look forward to assisting you again. That Great Mac Haik Feeling Antione Burks, General Manager

May 29, 2026

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Service is great, on time, met expectations, and your team was very friendly. Will continue to use your service department. More

by JIM960
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 29, 2026

Mac Haik Chevrolet responded

Brad and our service team are delighted to hear that we met your expectations with on-time, friendly service for your Chevrolet Equinox. We look forward to helping you again at your next visit. That Great Mac Haik Feeling Antione Burks, General Manager

May 23, 2026

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The entire service staff is very attentive, and everyone is always willing to help. Randi who works loaner area is super friendly and very helpful. More

by erikgarza73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Randi at the loaner area is super friendly and always helpful!

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May 23, 2026

Mac Haik Chevrolet responded

It’s wonderful to hear our service team was attentive throughout your Chevrolet Silverado 1500 appointment. We’re glad the support in our loaner area met your needs. Thank you for sharing your kind words. That Great Mac Haik Feeling Antione Burks, General Manager

March 13, 2026

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Great service and got me back on the road when I needed to get someplace. More

by bparbour
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 13, 2026

Mac Haik Chevrolet responded

It’s fantastic to hear that Brad and our team got your Chevrolet Tahoe back on the road when you needed it most. We’re glad you could stay on schedule. Thanks for sharing your experience. That Great Mac Haik Feeling Brian Caldwell, Service Director

February 22, 2026

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Unable to confirm appointment made online so still had to call. Online appointment didn’t state an inspection was required for them to order parts for recall despite appointment being made specifically for r More

by HERZOG978
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Anthony Belton, Amber Mosley , Service department: Front desk associates were amazing

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Feb 23, 2026

Mac Haik Chevrolet responded

Thanks for sharing your thoughts about your experience. We appreciate your business and hope to see you again soon! That Great Mac Haik Feeling Brian Caldwell, Service Director

January 31, 2026

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I’ve been a Mac Haik Chevrolet since 2007. I’ve purchased several different vehicles from them and enjoy the exceptional after-sales service. More

by Yemi Adewuya
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jose Rosales, James Chatman , Peyton, Eduardo

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Feb 01, 2026

Mac Haik Chevrolet responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. That Great Mac Haik Feeling Brian Caldwell, Service Director

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