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James Chatman
James Chatman at Mac Haik Chevrolet

James Chatman

Service Advisor

Mac Haik Chevrolet

11711 Katy Fwy.
Houston, TX 77079

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4.8
40 Reviews
4.8

40 Reviews

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40 Reviews of James Chatman

June 09, 2026

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Employee Rating

It was a great experience! It was quick, stress free and the agents were very helpful. More

by REGLALLEN80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 09, 2026

Mac Haik Chevrolet responded

Thank you for trusting us with your Chevrolet service. We’re glad your visit was fast and stress free and that our team could assist you effectively. We look forward to welcoming you back. That Great Mac Haik Feeling Antione Burks, General Manager

June 07, 2026

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Employee Rating

Carlos was amazing and great help. Easy process from checking into service and getting a rental car to checking out. More

by NYLVANTIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Larry Patterson, Jose Rosales, Kayla Charles, Juan Godinez, Christian Diaz, Carlos Murillo

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Jun 07, 2026

Mac Haik Chevrolet responded

Thank you for praising Carlos and highlighting how smooth everything went. We’re delighted the service check-in, rental process, and final checkout met your expectations. Enjoy your Chevrolet Traverse and let us know anytime we can assist. That Great Mac Haik Feeling Antione Burks, General Manager

April 04, 2026

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Professional as usual - great service - no upsell - ensured what was required to be be done without adding multiple of non essential adds More

by Jonathan.price
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Caldwell, Russell Casteel, Kayla Charles, Jim Cox, Billy Cassels, Juan Godinez, Christian Diaz, Chris Hayden, Elizabeth Hellman

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Apr 04, 2026

Mac Haik Chevrolet responded

We appreciate your recognition of our professional service on your Chevrolet Tahoe. We’re glad we could focus solely on necessary maintenance without suggesting any nonessential additions. That Great Mac Haik Feeling Brian Caldwell, Service Director

March 11, 2026

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Excellent service my hat goes off to not only Mr Alberto and Mr Lane but to the whole service department More

by kerryahyder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Caldwell, Russell Casteel, Kayla Charles, Jim Cox, Billy Cassels, Juan Godinez, Christian Diaz, Chris Hayden, Elizabeth Hellman

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Mar 11, 2026

Mac Haik Chevrolet responded

Thank you for your feedback on the service for your Chevrolet Malibu. We’re delighted that our team provided excellent support. We’ll pass along your praise to Chris and the rest of the service department. That Great Mac Haik Feeling Brian Caldwell, Service Director

February 14, 2026

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Service was great. I was welcomed when I arrived and my vehicle was taken right away. I waited less than an hour for my oil change and tire rotation. I was also informe More

by mcclendon.perry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Caldwell, Russell Casteel, Kayla Charles, Jim Cox, Billy Cassels, Juan Godinez, Christian Diaz, Chris Hayden, Elizabeth Hellman

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Feb 14, 2026

Mac Haik Chevrolet responded

We’re happy to hear you felt welcomed and that your Chevrolet Silverado 1500 received a prompt oil change, tire rotation, and a copy of the multi-point inspection. If there is anything else you need, please reach out to Chris. That Great Mac Haik Feeling Brian Caldwell, Service Director

January 31, 2026

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I’ve been a Mac Haik Chevrolet since 2007. I’ve purchased several different vehicles from them and enjoy the exceptional after-sales service. More

by Yemi Adewuya
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brad Kny, Jose Rosales , Peyton, Eduardo

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Feb 01, 2026

Mac Haik Chevrolet responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. That Great Mac Haik Feeling Brian Caldwell, Service Director

November 04, 2025

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Employee Rating

Everyone is so kind and treated us with great respect. I couldn't ask for better service More

by LAKENNON4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kelly Robinson, Alfonso Rodriguez, Jack Jones, Frank Jemela, Juan Godinez, Carlos Murillo

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Nov 04, 2025

Mac Haik Chevrolet responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Mac Haik Chevrolet. That Great Mac Haik Feeling Brian Caldwell, Service Director

November 02, 2025

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Employee Rating

I rate the staff and service team at a 10+ services as they changed my oil and offered me a lyft driver to and from the restaurant as I waited for my 1st oil changed, excellent services. More

by Carolyn Rachal-Brown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Larry Patterson, Brad Kny, Juan Godinez, Christian Diaz, Carlos Murillo

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Nov 02, 2025

Mac Haik Chevrolet responded

Thanks for sharing your thoughts about your experience with Mac Haik Chevrolet. We appreciate your business and hope to see you again soon! That Great Mac Haik Feeling Brian Caldwell, Service Director

October 17, 2025

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Employee Rating

Great friendly service buying and servicing my truck. We got 1 truck and 1 car and hope to get another soon. Love the staff, everyone is so helpful and willing to go that extra mile for anyone. More

by Castelanemma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Juan Godinez

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Oct 17, 2025

Mac Haik Chevrolet responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Mac Haik Chevrolet! That Great Mac Haik Feeling Brian Caldwell, Service Director

October 11, 2025

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Employee Rating

Excelente atención y servicio . El Personal muy amable y atento . Y el servicio a la camioneta magnífico . More

by SMARTSHOPPING6067
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Caldwell, Russell Casteel, Kayla Charles, Jim Cox, Billy Cassels, Juan Godinez, Christian Diaz, Chris Hayden, Elizabeth Hellman

Report | Print
Oct 11, 2025

Mac Haik Chevrolet responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Mac Haik Chevrolet! That Great Mac Haik Feeling Brian Caldwell, Service Director

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