Brad Marr | Page 5

Easy to work with and honest Love this Infiniti dealership and the people we had contact with namely Jeff and Larry. I felt taken care of and never pushed to take a vehicle and d Love this Infiniti dealership and the people we had contact with namely Jeff and Larry. I felt taken care of and never pushed to take a vehicle and deal I didn't want. They returned calls promptly and made sure I was in the loop on what was happening. The finance guy, Brad, was a bit pushy on selling possible add ons but I guess that's his job. Still not as pleasant as the other folks. If you're in the Twin Cities area, this is the dealership to use. More

Report | Print

new car day.... Always takes hours to buy a new vehicle. Our sales consultant, Dave Mrozek was extremely helpful. We let him know we were interested in a Q70L or a Always takes hours to buy a new vehicle. Our sales consultant, Dave Mrozek was extremely helpful. We let him know we were interested in a Q70L or a Q60 and needed to learn more about each vehicle, drive both and then make our decision, He accommodated us in locating both models for us to test drive and explained all of the features of each during the drive. We narrowed it down to the Q60 and then he found the color choices we wanted with the options we needed within a few minutes, had the vehicle ready for us to see and made the decision process pleasant and quick for us. Dave did a great job assisting us and is very knowledgeable of the Infiniti's! The facility is top notch and has a nice customer lounge to relax in while waiting for the purchase process. Sales manager Jeff Bruening was very professional and checked in with us several times during our time at the dealership. Overall great experience; was a busy Saturday so somewhat delayed but the place was very busy!! More

Report | Print

Luther Infinite Dealer - Used 2014 Q50S car purchase Steve Difiore and his staff went out of their way to make sure we had the best-used car buying experience that we've ever had. I've purchased a few ca Steve Difiore and his staff went out of their way to make sure we had the best-used car buying experience that we've ever had. I've purchased a few cars from various dealers before and this experience has topped them all. We came in an hour before close one day a couple weeks ago(Feb 2018) and the front desk staff was prompt and quickly able to get us to a sales representative. We worked with Steve for about an hour that night going over their used car selections, talking through the pre-certified used car process as well as getting to view and test drive one of their vehicles. Of course, the Infiniti nearly sold itself from the test drive experience but having Steve there on the ride along was very helpful. He had a wealth of knowledge about the vehicle and could speak about specifics to the engine as well as different trim models and features, even on the different years of the vehicle. He was able to show off the perks of the vehicle and get you to see them for yourself. He inspired confidence in the test drive to really see how the car performed in its different modes as well as different situations. Often times you feel held back in test driving the vehicle for simply not wanting to step boundaries with the salesmen. The car purchase took a couple days due to our schedule for when we could get back in and finalize the paperwork. Steve was there every step of the way and was very prompt and responsive to any questions that we had. Even after the purchase was made Steve checked in a couple days after to make sure everything was working out well. We also received a great value on our trade-in which made the buying experience that much easier for us. I've been back a few times to gather items from my old car that I had missed as well as getting to see one of their Q50's with a Stillen Exhaust package. All of the interactions I've had so far with their team have been fantastic. I will be hard pressed to buy from another dealer again after the experience I received at Luther Infiniti. More

Report | Print

Awesome experience. These guys are very friendly and knowledgeable. They make the car buying experience easy. This is my 3rd vehicle from them and I would not hesitate These guys are very friendly and knowledgeable. They make the car buying experience easy. This is my 3rd vehicle from them and I would not hesitate to recommend them to anyone. More

Report | Print