Brad Parks | Page 2

Quick and easy process. Worked out deal over email and came over 3 hours to leave with a used truck. Financing was fast and helpful. I do wish the truck was detailed a littl Worked out deal over email and came over 3 hours to leave with a used truck. Financing was fast and helpful. I do wish the truck was detailed a little better when picking it up. Great experience overall. More

by DUSTINHALLMARK Verified Customer Verified Customer

Report | Print

Heritage sold me a truck representing that it had features that worked, but upon closer inspection it did not. Multiple times we had conversations about the backing lights in the bumper and they repr features that worked, but upon closer inspection it did not. Multiple times we had conversations about the backing lights in the bumper and they represented them to be a wonderful add on that obviously worked. They assured me that they would get me an answer about turning them on. However, when I got the vehicle home and investigated further, I found the lights didn’t work because they were not even wired up. The lights were placed in the rear bumper but the wiring was just tied up under the bed of the truck. I’ve called/emailed to get the situation rectified, but am yet to find a resolution. More

by sparkyjkm Verified Customer Verified Customer

Report | Print

Excellent dealership in every area. No tricks, just a straight forward transaction geared toward customer satisfaction. This is the 5th truck that I have purchased at Heritage GMC, and No tricks, just a straight forward transaction geared toward customer satisfaction. This is the 5th truck that I have purchased at Heritage GMC, and every deal was excellent. Quentin, Brad, and Daylan each represent this dealership, and the brand very well. More

by bderossett Verified Customer Verified Customer

Report | Print

They have a great customer service, the paperwork went very smooth. The explained it in a easy manner. Thank you very much very smooth. The explained it in a easy manner. Thank you very much More

by juandel92 Verified Customer Verified Customer

Report | Print

Super professional customer oriented no xx easiest buying experience ever and will always recommend this dealership to anyone experience ever and will always recommend this dealership to anyone More

by smterrell13 Verified Customer Verified Customer

Report | Print

Inconsistent, poor quality, poor knowledge, no loaner cars available for someone who bought a brand new car that needs fixing is unacceptable cars available for someone who bought a brand new car that needs fixing is unacceptable More

by zuleimajh Verified Customer Verified Customer

Report | Print

Brad was fine. He tried the best he could to help us. Pre sale manager Dustin was ok when we talked to him Friday. We asked uf we could put a deposit down to hold t He tried the best he could to help us. Pre sale manager Dustin was ok when we talked to him Friday. We asked uf we could put a deposit down to hold the truck till Saturday. The dealership wasn’t coming close to a cash offer we had for our trade in back at home which was 3 hrs away. Brad went to ask if they would take our deposit of $5000.00. He came back and said no!! Really???? But earlier in the day Brad had stated he had a couple coming in to put a deposit on a truck another couple was about to go test drive. Really???? So why wouldn’t they take ours??? Yes we were trying to get as much for our trade in as we could just like every other customer does. So we left and went home and sold our truck. Called the dealership about 10 minutes before they closed. Truck we wanted was still there. SO. We get up at 4:45AM to get there when they opened. We asked since we had a large chunk of cash could they come down on the price a little? Well Dustin came back over and VERY rudely said he wasn’t coming down on price at all and got up and left!!! As much as we had gone through for 2 weeks to find a truck we agreed to buy it. So after signing papers Brad came and got us when the truck was ready. I said well thank you for putting up with us. He said your fine. Brad took Jack out to truck showed him a couple things then left. NEVER SHOOK HIS HAND NOR SAID THANK YOU FOR YOUR BUSINESS!!!!! And Dustin (pre sale manager) never came back to say thank you for your business either. The nicest person we dealt with was the finance man. The whole transaction was uncomfortable They even said well we hide stuff to help us get what we need. If we had not been through so much the past 2 weeks in looking for a truck we probably would have walked out not buying it. More

by JACCATMUELLER Verified Customer Verified Customer

Report | Print

Purchased my vehicle without even test driving it. From the sales person, Brad to the finance officer our experience was excellent. From the sales person, Brad to the finance officer our experience was excellent. More

by CJARCE Verified Customer Verified Customer

Report | Print

It was a good experience buying the car. Brad great to work with and made the experience pleasant. Brad great to work with and made the experience pleasant. More

by JOHNSONCP00 Verified Customer Verified Customer

Report | Print

Like most dealerships. Salesman was good, but finance guy tries to be a little shady to milk every last cent. Salesman was good, but finance guy tries to be a little shady to milk every last cent. More

by cargenbright Verified Customer Verified Customer

Report | Print