Brad Porter | Page 6

I have bought 4 cars from Allen Chevrolet and also have them serviced there they are the best that is why I always come back them serviced there they are the best that is why I always come back More

by DEECOWELL Verified Customer Verified Customer

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The sales and service staff at Allen Chevrolet is outstanding I am very impressed with their auto deals I would highly recommend Allen Chevrolet Cadillac outstanding I am very impressed with their auto deals I would highly recommend Allen Chevrolet Cadillac More

by EDAGOCS51 Verified Customer Verified Customer

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Great customer service and trustworthy staff. Had a great experience and did not have to worry if I was getting taken advantage of Had a great experience and did not have to worry if I was getting taken advantage of More

by FMBROWN3 Verified Customer Verified Customer

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After three car purchases here I would never Go back. Product they sell is Junk. 2013 equinox motor issue that they knew about and sold to me Anyway. Warning do not buy anything at this place. Terrible Product they sell is Junk. 2013 equinox motor issue that they knew about and sold to me Anyway. Warning do not buy anything at this place. Terrible business They and gm loose a order for a new CT5 v More

by PIPESKL Verified Customer Verified Customer

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Excellent service good communication schuttel service was appreciated and service was timely waiting area could be bigger appreciated and service was timely waiting area could be bigger More

by Gipsondr Verified Customer Verified Customer

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Scheduling was very easy and prompt. Recall work was done along with routine service. Great service! Recall work was done along with routine service. Great service! More

by tdowner316 Verified Customer Verified Customer

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Dropped off the truck because my sirius xm stopped working and it was pulling to the right. Sirius had sent me something to fix the reception along with a free install card. It was never tried and I w working and it was pulling to the right. Sirius had sent me something to fix the reception along with a free install card. It was never tried and I was told my antenna was bad....most expensive option of course. They also said both calipers on the passenger side were locked up. I said do a complete break job all the way around. This used to be at most a 1500-2000 dollar job on the high side. I was quoted 5200 dollars!!! I reluctantly paid the outlandish price. When I went to pick it up the price had gone up 600 dollars to a total of 5900 and some change. When I asked there was no explanation. At this point I just wanted my truck so I paid it. When I started the truck with the auto start it sounded like I had open headers. A mechanic happened to be in the parking lot and he said "oh thats a bad exhaust leak for sure". This was on a friday and the manager asked if I could bring it back on Monday. On my way home the steering wheel was on a 45 degree angle. Basically, they gave my truck back with more problems than when I took it in, charged me almost six thousand dollars, and than made excuses as to why, saying the mechanic was having a hard time because of the lift kit....it's a factory 2500 HD...NO LIFT KIT. Than it was because of my tires for the pull to the right due to "road walk". Anybody who knows what road walk is knows it doesn't make the truck pull to one side when the breaks are pushed or the steering wheel let go of. And nobody had an answer as to how NOBODY heard my exhaust INDOORS when it sounded like open headers outside. They fixed the exhaust saying the wrong gasket was sent. They worked on the alignment for awhile before giving my keys back and giving me all the excuses as to why the mechanic was having such a hard time (the phantom lift kit and the road walking tires). It was still off and pulling to the right. I went to Belletire, paid 100 bucks, and they fixed my alignment and showed that the front passenger side was way off. Took about 15 minutes where as your dealership had it for two weeks and charged me 6000 dollars!! This used to be the best service department around. Never overcharged, didn't make excuses, and did quality work. I will NEVER go back there again. Oh and I forgot to mention that they changed the rear main seal because they "noticed a slight leak" without saying anything. It is absolutely pathetic how downhill this dealership has gone in the past few years. It started with the sales department and now the service. More

by MATT-SHIVELY Verified Customer Verified Customer

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Thanks but I wasn’t expected to pay so much nice waiting room and internet room and internet More

by Gruberj Verified Customer Verified Customer

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Dropped vehicle off at 10 am and vehicle was completed same day by 3 pm. same day by 3 pm. More

by KDBROOKS3723 Verified Customer Verified Customer

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Great Dealership and Service Department they call and make sure you've done all you can to keep our Traverse updated. make sure you've done all you can to keep our Traverse updated. More

by AMYDEEB Verified Customer Verified Customer

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