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Brad Richardsen
Brad Richardsen at Shottenkirk Fort Madison

Brad Richardsen

Parts Manager

Shottenkirk Fort Madison

5031 Ave O
Fort Madison, IA 52627

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4.7
32 Reviews
4.7

32 Reviews

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32 Reviews of Brad Richardsen

February 11, 2026

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This is the 3rd time using the service department and again the service was great everyone very nice and the work was very good. More

by Perryduck1
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Recommend Dealer
Yes
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Feb 11, 2026

Shottenkirk Fort Madison responded

Thank you for returning for your third service visit for your Chevrolet. Brad and our team are pleased the staff was friendly and the work met your expectations. We look forward to assisting you again. We look forward to assisting you with your future sales and service needs at Shottenkirk Fort Madison!

December 03, 2025

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Shottenkirks does a great job & the staff is so friendly and helpful! I will definitely be back! More

by clwilkens
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Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Ron Allen

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Dec 04, 2025

Shottenkirk Fort Madison responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! We look forward to assisting you with your future sales and service needs at Shottenkirk Fort Madison!

October 30, 2025

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Shotenkirks serviced my tps and did a good job I believe haven’t driven yet. So final word not yet. But it should really be ok More

by tpthor
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Recommend Dealer
Yes
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Oct 30, 2025

Shottenkirk Fort Madison responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. We look forward to assisting you with your future sales and service needs at Shottenkirk Fort Madison!

October 20, 2025

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Kind, considerate, respectful, and kind of fun! Kirt kept me informed and responded to my questions. More

by Trish
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Recommend Dealer
Yes

Other Employees Tagged: Randy Thompson, Cathy Sanders, Avion Burt, Cruz Correll, Daniel Sokolik

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Oct 20, 2025

Shottenkirk Fort Madison responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. We look forward to assisting you with your future sales and service needs at Shottenkirk Fort Madison!

October 04, 2025

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Shottenkirk is a well run professional dealership with super communication and qualified mechanics. This is the second Buick I have purchased at this dealership location. More

by Simmran33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Randy Thompson

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Oct 04, 2025

Shottenkirk Fort Madison responded

Thank you for choosing Shottenkirk Fort Madison. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! We look forward to assisting you with your future sales and service needs at Shottenkirk Fort Madison!

October 02, 2025

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My car and I were treated with respect by knowledgeable employees. Every task was completed in a professional fashion. More

by Santa
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Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Buster, Randy Thompson

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Oct 02, 2025

Shottenkirk Fort Madison responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Shottenkirk Fort Madison to be a positive one. Please don't hesitate to reach out if you need anything else. We look forward to assisting you with your future sales and service needs at Shottenkirk Fort Madison!

September 18, 2025

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Employee Rating

Truck needed a turbo charger, worked me in and was on my way in two days. Kept me informed and updated at all times. Quality service. More

by mattleys57
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ron Allen

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Sep 19, 2025

Shottenkirk Fort Madison responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! We look forward to assisting you with your future sales and service needs at Shottenkirk Fort Madison!

August 25, 2025

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They are great. Fast service. Extremely helpful. Would Recommend to anyone. Only place I take my car.👍 More

by dmsarich
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Wilson, Kirt in service

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Aug 26, 2025

Shottenkirk Fort Madison responded

Thanks for sharing your thoughts about your experience with Shottenkirk Fort Madison. We appreciate your business and hope to see you again soon! We look forward to assisting you with your future sales and service needs at Shottenkirk Fort Madison!

August 20, 2025

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Best auto dealership in this area! Everyone goes above and beyond to attain customer satisfaction! Thank you for outstanding service. More

by christineertz
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Jamie Mundth, Brian Harris , Curtis, Isiah

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Aug 20, 2025

Shottenkirk Fort Madison responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. We look forward to assisting you with your future sales and service needs at Shottenkirk Fort Madison!

August 14, 2025

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They did a recall job. Very nice people there. Took me to my appointment while they did the work and picked me up.. More

by Judy
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Recommend Dealer
Yes
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Aug 15, 2025

Shottenkirk Fort Madison responded

Judy, thank you for the fantastic review! We truly appreciate your kind words and are very happy to hear we could provide a great experience for you. Have a wonderful day and look forward to seeing you again at Shottenkirk Fort Madison!

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