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Brad Richardsen
Brad Richardsen at Shottenkirk Fort Madison

Brad Richardsen

Parts Manager

Shottenkirk Fort Madison

5031 Ave O
Fort Madison, IA 52627

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4.7
26 Reviews
4.7

26 Reviews

Write a Review

26 Reviews of Brad Richardsen

September 18, 2025

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Employee Rating

Truck needed a turbo charger, worked me in and was on my way in two days. Kept me informed and updated at all times. Quality service. More

by mattleys57
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Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Ron Allen

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Sep 19, 2025

Shottenkirk Fort Madison responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! We look forward to assisting you with your future sales and service needs at Shottenkirk Fort Madison!

August 25, 2025

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They are great. Fast service. Extremely helpful. Would Recommend to anyone. Only place I take my car.👍 More

by dmsarich
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Wilson, Kirt in service

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Aug 26, 2025

Shottenkirk Fort Madison responded

Thanks for sharing your thoughts about your experience with Shottenkirk Fort Madison. We appreciate your business and hope to see you again soon! We look forward to assisting you with your future sales and service needs at Shottenkirk Fort Madison!

August 20, 2025

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Best auto dealership in this area! Everyone goes above and beyond to attain customer satisfaction! Thank you for outstanding service. More

by christineertz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jamie Mundth, Brian Harris , Curtis, Isiah

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Aug 20, 2025

Shottenkirk Fort Madison responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. We look forward to assisting you with your future sales and service needs at Shottenkirk Fort Madison!

August 14, 2025

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They did a recall job. Very nice people there. Took me to my appointment while they did the work and picked me up.. More

by Judy
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Recommend Dealer
Yes
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Aug 15, 2025

Shottenkirk Fort Madison responded

Judy, thank you for the fantastic review! We truly appreciate your kind words and are very happy to hear we could provide a great experience for you. Have a wonderful day and look forward to seeing you again at Shottenkirk Fort Madison!

July 29, 2025

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I received Prompt service and was provided detailed information and updates during and after service was completed. More

by Bee
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Workmanship
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Recommend Dealer
Yes
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Jul 31, 2025

Shottenkirk Fort Madison responded

Bee, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Fort Madison!

June 28, 2025

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Wonderful service department, they try and keep you up to date on what’s going on with your vehicle More

by elbysmith.js
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Recommend Dealer
Yes
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Jun 28, 2025

Shottenkirk Fort Madison responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

May 22, 2025

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Very accommodating. Quick to make us an appointment. Drove us to a place we had lunch while waiting and came quickly after we called to pick us up. More

by tleeswanner
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Service Communication
Recommend Dealer
Yes
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May 22, 2025

Shottenkirk Fort Madison responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

October 19, 2024

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Very good service. Done in a TIMELY matter. Best prices around. Their parts department is the best in the world. More

by AFEDLER5801
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ron Allen , Brittney McConnell, Kurt

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Oct 21, 2024

Shottenkirk Fort Madison responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

October 18, 2024

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Employee Rating

great service and fast repair would recommend to anyone for repairs on their vehicles needs More

by AJSIEVERS3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Harris

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Oct 21, 2024

Shottenkirk Fort Madison responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Fort Madison!

October 12, 2024

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Employee Rating

Happy that they did what they said they were going to do. Thank you for that. More

by CAROLD1957
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jamie Mason , Brittney McConnell

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Oct 14, 2024

Shottenkirk Fort Madison responded

Hi, thank you for the fantastic review! We truly appreciate your kind words and are very happy to hear we could provide a great experience for you. Have a wonderful day and look forward to seeing you again at Shottenkirk Fort Madison!

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