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Brad Richardsen
Brad Richardsen at Shottenkirk Fort Madison

Brad Richardsen

Parts Manager

Shottenkirk Fort Madison

5031 Ave O
Fort Madison, IA 52627

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4.7
28 Reviews
4.7

28 Reviews

Write a Review

28 Reviews of Brad Richardsen

October 04, 2025

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Employee Rating

Shottenkirk is a well run professional dealership with super communication and qualified mechanics. This is the second Buick I have purchased at this dealership location. More

by Simmran33
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Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Randy Thompson

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Oct 04, 2025

Shottenkirk Fort Madison responded

Thank you for choosing Shottenkirk Fort Madison. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! We look forward to assisting you with your future sales and service needs at Shottenkirk Fort Madison!

October 02, 2025

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Employee Rating

My car and I were treated with respect by knowledgeable employees. Every task was completed in a professional fashion. More

by Santa
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Buster, Randy Thompson

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Oct 02, 2025

Shottenkirk Fort Madison responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Shottenkirk Fort Madison to be a positive one. Please don't hesitate to reach out if you need anything else. We look forward to assisting you with your future sales and service needs at Shottenkirk Fort Madison!

September 18, 2025

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Truck needed a turbo charger, worked me in and was on my way in two days. Kept me informed and updated at all times. Quality service. More

by mattleys57
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ron Allen

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Sep 19, 2025

Shottenkirk Fort Madison responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! We look forward to assisting you with your future sales and service needs at Shottenkirk Fort Madison!

August 25, 2025

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They are great. Fast service. Extremely helpful. Would Recommend to anyone. Only place I take my car.👍 More

by dmsarich
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Wilson, Kirt in service

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Aug 26, 2025

Shottenkirk Fort Madison responded

Thanks for sharing your thoughts about your experience with Shottenkirk Fort Madison. We appreciate your business and hope to see you again soon! We look forward to assisting you with your future sales and service needs at Shottenkirk Fort Madison!

August 20, 2025

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Best auto dealership in this area! Everyone goes above and beyond to attain customer satisfaction! Thank you for outstanding service. More

by christineertz
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jamie Mundth, Brian Harris , Curtis, Isiah

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Aug 20, 2025

Shottenkirk Fort Madison responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. We look forward to assisting you with your future sales and service needs at Shottenkirk Fort Madison!

August 14, 2025

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They did a recall job. Very nice people there. Took me to my appointment while they did the work and picked me up.. More

by Judy
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Recommend Dealer
Yes
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Aug 15, 2025

Shottenkirk Fort Madison responded

Judy, thank you for the fantastic review! We truly appreciate your kind words and are very happy to hear we could provide a great experience for you. Have a wonderful day and look forward to seeing you again at Shottenkirk Fort Madison!

July 29, 2025

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I received Prompt service and was provided detailed information and updates during and after service was completed. More

by Bee
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 31, 2025

Shottenkirk Fort Madison responded

Bee, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Fort Madison!

June 28, 2025

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Employee Rating

Wonderful service department, they try and keep you up to date on what’s going on with your vehicle More

by elbysmith.js
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 28, 2025

Shottenkirk Fort Madison responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

May 22, 2025

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Employee Rating

Very accommodating. Quick to make us an appointment. Drove us to a place we had lunch while waiting and came quickly after we called to pick us up. More

by tleeswanner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 22, 2025

Shottenkirk Fort Madison responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

October 19, 2024

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Employee Rating

Very good service. Done in a TIMELY matter. Best prices around. Their parts department is the best in the world. More

by AFEDLER5801
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ron Allen , Brittney McConnell, Kurt

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Oct 21, 2024

Shottenkirk Fort Madison responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

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