Brad Thompson | Page 4

So I recently went on a mission to find my daughter her first vehicle. I am adamently against car salesmen because they are dishonest and decieving. (living with one for about 8 years taught me that ) She first vehicle. I am adamently against car salesmen because they are dishonest and decieving. (living with one for about 8 years taught me that ) She found a couple that she liked online so off we go...the first was at Lunde's VW in Peoria, AZ. I explained to the salesmen he was trying to sell to my ONLY daughter and that it was important that he treat her like she was his own. After test drving the vehicle it ran good but smelled funny afterwards so he said he would have his repair department look into it before he would let her buy it. (Surprise) We went to other dealers (whole other story of typical salesmen for another day) and didn't find anything worth buying. The salesmen Phillip Vigarino, called to say there was nothing wrong with the vehicle. ( suspicious but ok ) She bought the car and they even had us in and out of the dealership within 50 minutes (Brad was amazing, impressed). About 2 weeks later we noticed the heater didn't work and took it to my mechanic, $1000 repair to fix the heater ( xxxx no ) Called Phillip and told him I was not happy, he said to bring the vehicle back to the dealer and he would have his repair people look at it. (ok thats a start) After a few minutes waiting Phillip came back to say that they would fix it!! (Ok now I'm not sure I would go anywhere else), however now hes offering her a loaner car while they keep hers (Ok now I'm hooked) The vehicle runs great, looks great, it ended up being a perfect experience for her. I highly recommend Phillip Vigarino at Lunde's Peoria Volkswagon on Bell rd in Peoria if you are looking for a new or used vehicle. I wouldn't go anywhere else! More

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Being a first time car buyer I was a bit nervous after hearing so many horror stories about friends and family horrible experiences. I found the car I was looking for on Auto-Trader and contacted Peoria V hearing so many horror stories about friends and family horrible experiences. I found the car I was looking for on Auto-Trader and contacted Peoria Volkswagen. They were quick to respond and were able to get the deal done smoothly. I am a recent grad with sub-par credit yet, they were able to qualify me through Volkswagen College grad program. Phil was awesome and made the whole transaction run smoothly even during a hectic time being that it was the holiday's as well as the end of the year. Bennet was always willing to help me when Phil was not available and was very accommodating during my time at the dealership. After the sales part was taken care of I had the pleasure of meeting Brad who was a finance manager. He had me in and out in a few minutes. Though he let me know about all the extra products i.e, insurance, warranties, etc; I never felt pressured or forced to purchase anything I wasn't comfortable in obtaining. All in all I'm glad I did business with Peoria Volkswagen. Though there are three Volkswagen dealerships between my house and them it was worth the travel. They have a customer for life as well as my sincere recommendations to whomever I encounter wanting to purchase a vehicle. More

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Our friend, Mark Miller works at this dealership, and went in with us on his day off to make sure we found suitable cars, and were taken care of. We sure were taken care of! After we found 2 used cars, M went in with us on his day off to make sure we found suitable cars, and were taken care of. We sure were taken care of! After we found 2 used cars, Mark introduced us to Jeff Leovic, who took care of every detail. He even touched up a few scuff marks on my toyota. We bought 2 used cars that day, and he went over details of the operation of both vehicles. Jeff then sent us over to Brad Thompson to handle the financing. He was also very friendly, and efficient. The dealership also talked to us about ways that they provide excellent service to the cars after the purchase. I would highly recommend this dealership. Everyone was friendly, and customer service oriented. The next time I am looking for a new or used car, I would look to Lunde Peoria Volkswagon first. More

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Ty was awesome, but Brad was very short with me when I asked about pricing details. I had gone through my credit union for a used car loan and needed Brad to send some documents (with my details as well a asked about pricing details. I had gone through my credit union for a used car loan and needed Brad to send some documents (with my details as well as the vehicle I was going to be purchasing) to the credit union, as well as CC me in the email. I wrote down my email address and he did not type it in right. A few days later I received a call from a gentleman in Oregon saying that his daughter was receiving the information that was meant for me. I'm glad my SSN wasn't on there, but I was very upset that not only did Brad give me the cold shoulder when having to deal with me, but he also messed up and sent my personal information to someone else's email when I wrote mine down as clear as day. I was never notified by the dealership, only the gentleman from Oregon. Ty and Bennet were really amazing though. I would recommend this dealership to anyone! Just avoid Brad... More

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I am very pleased that I went through Peoria VW to buy my new car. I found myself talking about the dealership more than the car! I recommend that you try them out first before going to another dealership new car. I found myself talking about the dealership more than the car! I recommend that you try them out first before going to another dealership just to have the experience. More

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This was the best car buying experience I have ever had. No pressure, easy to work with,considerate of my needs and got a great deal. Dean Minette was extremely knowledgeable of all aspects of my car buying No pressure, easy to work with,considerate of my needs and got a great deal. Dean Minette was extremely knowledgeable of all aspects of my car buying experience. He was the one that helped me to decide on a Volkswagen that I wanted. I would definitely recommend Dean and company to anyone looking to buy a car. Alan More

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I've purchased numerous cars in my lifetime and this dealership experience has been by far my most pleasant. If only all dealerships ran their business like Lunde's Peoria VW! I would recommend these gu dealership experience has been by far my most pleasant. If only all dealerships ran their business like Lunde's Peoria VW! I would recommend these guys to anyone. Don't look anywhere else, don't deal with rude and high pressure sales tactics...just go to Peoria VW and enjoy your car buying experience from beginning to end. From an extremely satisfied customer! More

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This dealership is FANTASTIC!! I had a bad experience with another dealership and Peoria made it all go away. The staff I worked with went out of their way to make me happy. Definitely provided better se with another dealership and Peoria made it all go away. The staff I worked with went out of their way to make me happy. Definitely provided better service then I could have ever imagined :) More

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I was driving a high milage vehicle that required some expensive repairs. I realized purchasing a new car would be a better option than to keep putting more money into a 10 year old vehicle. I secured f expensive repairs. I realized purchasing a new car would be a better option than to keep putting more money into a 10 year old vehicle. I secured financing with Capital One to make my shopping experience easier. I visited a couple of dealers before I went to Lunde's Peoria Volkswagen. At the first dealership they said I needed to have either cash or a trade for a particular vehicle I was interested in. My high milage trade was only worth $3,000. I decided to keep my vehicle. I have a 16 year old daughter that needs a car. I knew my truck would be perfect for her and I also knew that it would be difficult to find a quality vehicle for $3,000. It would be more sensible to put a few hundred dollars into the repairs for my daughter. I decided to try and purchase a car with zero down. The Capital One financing I had received enabled me to purchase a car with a "blank check" like a cash buyer. I narrowed my search down to a VW Jetta GLI. I started searching dealerships online. There was a dealer near my home with exactly what I was looking for, a Red GLI. I made an appt. to see it but when I got down there the car had mysteriously vanished. I was told it had been a trade-in and that the deal had fallen through, therefore the car was returned to the owner. That was good luck for me. I went back home and searched online again, even out of state. I sent an email quote request to several dealers and received a VERY QUICK response from Bennet Foreman at Lunde's Peoria Volkswagen. It was late on Sunday and I knew I couldn't get out to see Bennet the same day. I called her and gave her all the info regarding my loan, my requests and what I was looking for. Within 30 minutes she had a BETTER offer than I had anticipated. I took it immediately and scheduled an appt. to come in and pick-up the car on Tuesday. When I arrived at the dealership Dean Minette met me right away. He had called me earlier in the day to gather some information to speed up the paperwork. We did a test drive, met with Brad Thompson in finance, signed the Captal One check and then Dean went over several features of the GLI. Finally, we left with a fantastic vehicle. This was by far the best car buying experience I've ever had! And I even received a free T-shirt! More

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I was shopping around for my first new car. After trying out a number of new vehicles (Prius, Civic, Dart, Focus, etc.), my last stop was Peoria Volkswagen. I tried out a new Jetta TDI, and I was given an out a number of new vehicles (Prius, Civic, Dart, Focus, etc.), my last stop was Peoria Volkswagen. I tried out a new Jetta TDI, and I was given an ample amount of opportunities to test drive everything and anything I wanted. Dean worked tirelessly, literally all day every day to get me the best deal possible. The car I wanted was on it's way to the dealer, but ended up arriving late. Between then and the original date, I was given a loaner vehicle free of charge so that I would at least be able to drive a new VW while I was waiting for mine. More

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