Brad Walters

I bought a car from them back in May 2023. Brent Buff is very knowledgeable and he help me to get a perfect car that fit for me and my family. Also good management team. Also finance manager a Brent Buff is very knowledgeable and he help me to get a perfect car that fit for me and my family. Also good management team. Also finance manager also help me to get finance at good interest rate. More

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Kasey was very professional and super helpful throughout this transaction. I found the car online and Kasey reached out and then coordinated the transaction all with texts, calls and emails. He provided inf this transaction. I found the car online and Kasey reached out and then coordinated the transaction all with texts, calls and emails. He provided information, pictures and even videos to satisfy any questions I had about the condition of the vehicle since this was an online transaction. He also arranged delivery to me in Morehead City for no additional charge. He is a great guy and has the backing of great managers and staff at a pretty awesome company. Many thanks Kasey.. More

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Brent and Russell was a pleasure to work with as always thank you for your help thank you for your help More

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Right price great service everybody was great enjoy the visit. We will be back again visit. We will be back again More

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It's a very wonderful dealership I have gotten to vehicles their and will keep going back vehicles their and will keep going back More

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Enjoyed working with Anthony. We bought 2 cars in one week. I had brought up an issue that I had about my daughters trade in of her jeep and it was resolved without a hassle. Brad Walters went above and week. I had brought up an issue that I had about my daughters trade in of her jeep and it was resolved without a hassle. Brad Walters went above and beyond to make sure we were happy. Earned my respect and future business. More

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Went above and beyond to help me as a first time buyer. Definitely recommend going here for your new car needs. I am in love with my new mustang! Definitely recommend going here for your new car needs. I am in love with my new mustang! More

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CJ was very knowledgeable about every vehicle option and CJ was very knowledgeable about every vehicle option and took great care explaining each one of them to me. His expertise was the crucial element in CJ was very knowledgeable about every vehicle option and took great care explaining each one of them to me. His expertise was the crucial element in my decision to purchase a vehicle. More

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great experience Love the way I was approached and given the most respect for my time and money. Hassel free and worked a miracle out of what I had to work with. CJ yo Love the way I was approached and given the most respect for my time and money. Hassel free and worked a miracle out of what I had to work with. CJ you rock the rest of the Paramount team awesome.Thanks again for allowing me to be a queen for a day. More

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Worst vehicle buying experience ever! I'm sure that I don't have the room here to explain how bad buying from Paramount Ford was. I arrived there around 2:30PM just looking around, I found I'm sure that I don't have the room here to explain how bad buying from Paramount Ford was. I arrived there around 2:30PM just looking around, I found a 2013 ford F350 with an asking price of $33,000 with a 145,000 miles on it that I was interested in. It was missing the floor matts and it has scratches and dents, but i didn't mind, I intend on using it as a truck. I was told I would receive a new set of floor matts and they would call when they came in. Being this is a large dealership i thought that they would be right on target with their asking prices for a used vehicle. Boy was I wrong! My trade in was a 2013 Chevy Rocky Ridge without even a scratch on it that at 8 months prior I gave $29,000 for. They offered $16,000 for my truck😡!!!! After my refusal and them holding my keys hostage for several hours I agreed to 20,000 for my trade. That left me with 6,000 negative equity right off😖. Its almost 5PM at this point and i just want to trade and go. The Manger comes out with an approval and finally ready to sign papers and be on my way. So i'm off to see they next guy to close the deal. I start signing and the balance owed continues to climb. GAP insurance added at a cost should have been my clue to demand my keys be returned to me and i wouldn't be writing this review. After all of the paper signing its 6:30PM i'm on my way home $43,000 dollars in debt with the truck. I work 12hours a day 6 days a week so my time is very valuable, so it took a few days before I had the time to do a little research on this truck just to see how things function, hp, torque, tow capacity things like that. So I decide to look at the KBB value🤦???😖. KBB value is not even $25'000, ouch😡🤬, it's a done deal, nothing i can do. I get out my paperwork, the truck was financed for 8 years at around 650 a month😣🤬, a total after final payment, 53,000🤯. How was this even approved through finance? My credit score was excellent, WAS! I started receiving credit app denial letters daily stating the vehicle was not worth what the dealership was trying to get approved, I did not know that they were doing this, 16 so far🤬😡. A few weeks go by i get an email that my floor matts arrived. I stop by on my way to work to pick them up, they were they cheapest things that Big Lots wouldn't even carry in their store. I told him to shove them and walked out. I sent an email that evening stating i would purchase my own matts and that i would be posting a bad review and filing a complaint. I received an email back 2 hours later stating a set of weather tech floor matts were ordered, that was almost 2 weeks ago. I have other issues but don't have room here for it all. I'm done with that place and I'm stuck with a 25,000 53,000 dollar truck. I'm 50 years old, i hate writing this but i really hate that this has been the worst mistake of my life. Do not do business here! More

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