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Gallatin Chrysler Dodge Jeep Ram

Gallatin, TN

4.6
1,391 Reviews

1290 Nashville Pike

Gallatin, TN

37066

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1,391 Reviews of Gallatin Chrysler Dodge Jeep Ram

June 26, 2026

The assistant that signed me in was through in explaining what was being done and how long it would take. She was neat and polite and a great person to represent the dealership. More

by Ken.warrick459
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela Darrell
June 23, 2026

Brandy is awesome. She goes out of her way to take care of any situation I may have More

by Lee.mcnair
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Collin Gregory, Angela Darrell, Dylan Parr
Jun 24, 2026 -

Gallatin Chrysler Dodge Jeep Ram responded

There is nothing better than a great review. Thanks for giving Gallatin Chrysler Dodge Jeep Ram your business, Lee!

June 22, 2026

This was by far the smoothest car buying experience I have ever had. The Sales staff made sure I got a great price without any hassle. I was in and out of the dealership within a couple of hours. I re More

by James.hazelwood
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Smith
Jun 23, 2026 -

Gallatin Chrysler Dodge Jeep Ram responded

James, we're happy to hear that the team made your car-buying experience seamless and transparent! Thank you for choosing Gallatin Chrysler Dodge Jeep Ram; we hope to see you again down the road!

June 21, 2026

I came in with paper work saying I could get a new vehicle for less pay based off my credit, like a refinance . Left out with my old car still owing and a new car paying a lot a month with a $1000 dow More

by rrm74@hotmail.com
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Braedan Thaprasop
Jun 23, 2026 -

Gallatin Chrysler Dodge Jeep Ram responded

It's concerning to hear about your experience. Please reach out to us at Gallatin Chrysler Dodge Jeep Ram so we can address this issue promptly and offer a solution.

June 20, 2026

Tim Campbell is an excellent sales associate. His experience and professionalism helped me make the perfect purchase. The dealership was welcoming and low pressure. More

by meg1324
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tim “Goodguy” Campbell
Jun 22, 2026 -

Gallatin Chrysler Dodge Jeep Ram responded

Thank you for the review! It's wonderful to hear that Tim made your experience enjoyable and stress-free. We hope you love your new ride, and we hope to see you again at Gallatin Chrysler Dodge Jeep Ram!

June 19, 2026

They were excellent about being "honest" about diagnosing repairs outside of the spectrum of my visit but were very punctual about the appointment arrival time and got my recall repairs done (catalytic conve More

by SparkOfLogic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Juan, Deacon, and some other chick.
Jun 22, 2026 -

Gallatin Chrysler Dodge Jeep Ram responded

We appreciate your detailed feedback. While we're glad to know the recall repairs were completed efficiently, it's concerning to hear about the issues you experienced post-service. We aim for a seamless process from start to finish and clearly there's room for improvement here. If you wouldn't mind reaching out directly, I'd like to better understand what happened so we can make it right. Thank you, Daniel Mason - Service Manager - 615-206-9797 EXT 2233

June 16, 2026

Great dealership. Salesperson and the financing manager worked with us to get the deal where we needed it to be. More

by bigrolar2013
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michelle
Jun 16, 2026 -

Gallatin Chrysler Dodge Jeep Ram responded

We love to hear this! Thank you for choosing Gallatin Chrysler Dodge Jeep RAM and for sharing your experience. Safe travels!

June 15, 2026

Ive called three months in a row , they said they were going to have the part and didnt after , I waited an hour. If a recall was coming in the next day . Why didnt anyone check to see if it was there rat More

by Groleau23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Angela , Angela Darrell
Jun 15, 2026 -

Gallatin Chrysler Dodge Jeep Ram responded

We apologize for the inconvenience and frustration you've experienced. It's never our intention to waste a valued customer's time, and we clearly dropped the ball here. If you could please call our dealership and ask for me specifically, I would like to personally assist you with getting this issue resolved quickly. Thank you, Daniel Mason - Service Manager - 615-206-9797 EXT 2233

June 13, 2026

As a previous happy customer, I need to say this dealership has gone down hill, the new management now plays games and wastes peoples time, so buyer beware! Don't expect a fair or even a good dea More

by Dave...
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Joe Smith, DJ Rogers
Jun 15, 2026 -

Gallatin Chrysler Dodge Jeep Ram responded

Thank you for sharing your feedback. I'm genuinely sorry to hear about your disappointing experience with our dealership. We pride ourselves on providing excellent customer service and it sounds like we've fallen short in this case. If you're open to discussing the situation further, I would love an opportunity to make things right and see what we can do together moving forward. Please don't hesitate to reach out to me if there's anything I can assist with. Thank you, Anthony Givens - Sales - 615-452 - 2792 Ext 2243

Jun 20, 2026 -

Dave... responded

Mr. Anthony, "Woody" thanks for reaching out, there is no need to contact you, we had a deal but it was you that prompted my review above, by playing games with the numbers. There are very few things that are worth more than MSRP pricing, and you all thought a new color was worth all the wasted time, instead we contacted another dealer and got a better deal. I see it online so you all still have it, but have now lowered the price. Best of Luck!

June 12, 2026

Everyone was nice an friendly an very welcoming. I would recommend to anyone who wanted a jeep! Our sales person Andrew is amazing. He went above and beyond for us. More

by cherylan1971
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Kirk
Jun 12, 2026 -

Gallatin Chrysler Dodge Jeep Ram responded

We're so glad you enjoyed working with Andrew! Thank you for choosing Gallatin Chrysler Dodge Jeep Ram. We appreciate your business and hope you enjoy your new Jeep!

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