Bradley Hooper | Page 16

Service department was very helpful and accommodating. Service Technicians were very helpful. Had a pleasant visit. Service Technicians were very helpful. Had a pleasant visit. More

by DEBFEELY Verified Customer Verified Customer

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I went in for my first oil change and I was amazed at the service, I couldn't believe I got a car wash also 😊 top tear service. Thank u to the whole team of matthews kia service, I couldn't believe I got a car wash also 😊 top tear service. Thank u to the whole team of matthews kia More

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I don't like the fact that certain jobs cannot be done on a Saturday. Twice I got there and was told this. I wasted my gas going to the dealership. What about people who work from mon. to Fri.? They have to a Saturday. Twice I got there and was told this. I wasted my gas going to the dealership. What about people who work from mon. to Fri.? They have to take off from work to have certain jobs done. More

by ATANSKI Verified Customer Verified Customer

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It nice and clean custermer cervice is great they help you in everything you need you in everything you need More

by RAFAELASANTIAGO97 Verified Customer Verified Customer

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Efficient, kind and always a pleasure to work with never any issues. Customer service oriented any issues. Customer service oriented More

by JENGRIMM09 Verified Customer Verified Customer

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Communication was nonexistent I would not recommend this dealership. Once I can get my car fixed and can afford a new vehicle I won’t be looking back! I feel like I was treated poorly because my car was ser dealership. Once I can get my car fixed and can afford a new vehicle I won’t be looking back! I feel like I was treated poorly because my car was serviced under warranty’ I asked for under things to be looked at. Also for the service rep to get back to me and I would pay for repairs and get my nys inspection! I never received an update from anyone! I called numerous times to be told they were too busy. Then the computer was down and they couldn’t print out my order, or find it for that matter! If this was the last dealership on the planet I would walk to another! More

by LATURE442 Verified Customer Verified Customer

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Excellent customer experience with knowledgeable sales and service staff made it a comfortable time spent and service staff made it a comfortable time spent More

by JONZ1964 Verified Customer Verified Customer

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The service department is always welcoming and keeps me informed of what needs to be done and how long it will take. Vehicle always completed when promised. informed of what needs to be done and how long it will take. Vehicle always completed when promised. More

by KIM14616 Verified Customer Verified Customer

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Wait time very long. Took my car back to do an update they didnt/forgot to do when they had the car for 3 months. Service has really gone down hill the last 3 years. Al Took my car back to do an update they didnt/forgot to do when they had the car for 3 months. Service has really gone down hill the last 3 years. Always charging 3x more for parts labor per hour is outrageous. More

by BARB2900 Verified Customer Verified Customer

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Just overall great experience. No pressure. Know exactly what the car needs. Timely. Great service. No pressure. Know exactly what the car needs. Timely. Great service. More

by GAGNIMR07 Verified Customer Verified Customer

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