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Bradley Hooper

Overview Reviews (165) Inventory (129)

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Bradley Hooper

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Bradley Hooper | Page 3

Service Writer

Matthews Kia of Greece

4321 W Ridge Rd
Rochester, NY 14626

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4.5

165 Reviews

Overview Reviews (165) Inventory (129)

Dealership Experience

3 yrs, 3 mos

Industry Experience

6 yrs, 9 mos

Specialties & Trainings

Master Certified KIA Technician

EV & Hybrid Certified Technician (‘18 - ‘22)

Associates Degree in Applied Science(Automotive Technology)

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4.5

165 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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165 Reviews of Bradley Hooper

April 13, 2024

Dealership Rating

Employee Rating

This was a quick and courteous appointment . I was informed of the service and cost before anything was performed. I was informed of the service and cost before anything was performed. More

by abetlem

Verified Customer

Service Price Transparency

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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Apr 18, 2024 -

Matthews Kia of Greece responded

Hi, Thank you for the 5 Star Review and your business!

April 11, 2024

Dealership Rating

Employee Rating

Easy to schedule appointments. Staff kept me informed and service was quick. No complaints at all Staff kept me informed and service was quick. No complaints at all More

by lmb2258

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Ronald Felix

Helpful 0

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Apr 18, 2024 -

Matthews Kia of Greece responded

Hi, Thank you for the 5 Star Review and your business!

April 05, 2024

Dealership Rating

Employee Rating

Very polite and quick. No mess, no sign they even worked on it. Everything works fine. No mess, no sign they even worked on it. Everything works fine. More

by prmcc1

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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Apr 10, 2024 -

Matthews Kia of Greece responded

Hi, Thank you for the 5 Star Review and your business!

March 29, 2024

Dealership Rating

Employee Rating

Things were handled efficiently and professionally and I like the fact that they wash the car before returning it. like the fact that they wash the car before returning it. More

by CONQUEESTADOR

Verified Customer

Recommend Dealer

Yes

Helpful 0

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Apr 01, 2024 -

Matthews Kia of Greece responded

Hi, Thank you for the great review! If there is anything more we can do in the future to ensure your experience is even better, please don’t hesitate to reach out!

March 20, 2024

Dealership Rating

Employee Rating

We have been going here for years and they always have the best customer service. Would recommend to others. the best customer service. Would recommend to others. More

by KAYLEEBEANEY

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Brian Salamone, Ajay Stevens

Helpful 0

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Mar 21, 2024 -

Matthews Kia of Greece responded

Hello, Thank you for the 5 Star Review and your business!

March 06, 2024

Dealership Rating

Employee Rating

Love the waiting area with the coffee and tea. Brad was extremely helpful in getting my repairs paid for. Brad was extremely helpful in getting my repairs paid for. More

by ATANSKI

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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Mar 07, 2024 -

Matthews Kia of Greece responded

Hi, We’re so glad to hear you had a great experience with Brad! Thank you for your business and the great review!

February 26, 2024

Dealership Rating

Employee Rating

Everyone was very helpful! The waiting room was very clean and the tv was entertaining while I waited for my inspection to be done. The waiting room was very clean and the tv was entertaining while I waited for my inspection to be done. More

by TINA_KLEMANN

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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Feb 27, 2024 -

Matthews Kia of Greece responded

Thank you for the great review and your business!

February 22, 2024

Dealership Rating

Employee Rating

Been coming to this place for years because of the great service and friendly people. service and friendly people. More

by PSTACHOWICZ

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Christian Rambali

Helpful 0

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Feb 27, 2024 -

Matthews Kia of Greece responded

Thank you for the great review and your business!

February 18, 2024

Dealership Rating

Employee Rating

Customer service was great, deLership is clean, and people were friendly and not to pushy. people were friendly and not to pushy. More

by tracyfin1

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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Feb 27, 2024 -

Matthews Kia of Greece responded

Thank you for the great review and your business!

February 08, 2024

Dealership Rating

Employee Rating

Needs to honor scheduled service times and have vehicle ready when they stated it would be . This last visit seemed extremely unorganized ready when they stated it would be . This last visit seemed extremely unorganized More

by respmom1031

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

Report | Print

Feb 27, 2024 -

Matthews Kia of Greece responded

Thank you for your feedback. We apologize for the delay in service and appreciate you letting us know.

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