Brady Keys
Brady Keys at Gene Messer Toyota

Brady Keys | Page 12

General Manager

Gene Messer Toyota

6102 19th St
Lubbock, TX 79407

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4.7
245 Reviews
4.7

245 Reviews

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245 Reviews of Brady Keys

August 29, 2025

Dealership Rating
Employee Rating

I had the oil changed on my vehicle. David from Service was professional and courteous. My car was serviced pretty quickly. I greatly appreciate that. I definitely will be back. Thank yo More

by MJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David

Sep 01, 2025

Gene Messer Toyota responded

Hi, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 27, 2025

Dealership Rating
Employee Rating

Nice clean waiting area, free coffee heated muffins to snack on. The people were friendly and knowledgeable, GREAT PLACE! More

by stecla8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bryan Womack

Aug 31, 2025

Gene Messer Toyota responded

Hello, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 26, 2025

Dealership Rating
Employee Rating

People are nice and it’s clean. I got quick service.i was checked out and going quickly. More

by Jackiepeterso85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 28, 2025

Gene Messer Toyota responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

August 25, 2025

Dealership Rating
Employee Rating

Service tech is excellent. Very noliagable and excellent proformance. Waiting time was minimum. I trust Gene Messer Toyota More

by timbucktoo_59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 27, 2025

Gene Messer Toyota responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 25, 2025

Dealership Rating
Employee Rating

Unhappy a misunderstanding on the service I got that was suppose to be at no cost More

by ref_514
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: David

Aug 27, 2025

Gene Messer Toyota responded

Thank you for bringing this to our attention. I would like the opportunity to make this right. Please reach out to me directly so we can resolve the issue. Thank you for your time. Dave Randall Service Director 806-748-4801 drandall@group1auto.com

August 22, 2025

Dealership Rating
Employee Rating

Adam B was top notch! Whole experience was great. Fast and friendly service. Highly recommend. More

by kehsmith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Adam B

Aug 25, 2025

Gene Messer Toyota responded

Hi, we're happy you found Adam to be so supportive during your experience here at Gene Messer Toyota. Please don't hesitate to reach out if there's anything additional we can do for you.

August 20, 2025

Dealership Rating
Employee Rating

Inventory was great, Cooper was very helpful & streamlined the process, was happy with the dealership financing. More

by jaclark32
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Cooper

Aug 22, 2025

Gene Messer Toyota responded

Hi, we're happy you found our staff to be so supportive during your experience here at Gene Messer Toyota. Please don't hesitate to reach out if there's anything additional we can do for you.

August 17, 2025

Dealership Rating
Employee Rating

Wonderful service, and very very friendly and accommodating employees! Has always been a great experience!! More

by Jstephens
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: I don’t remember his name…..but was a young, nice looking Hispanic with a mustache.

Aug 19, 2025

Gene Messer Toyota responded

Hi, we're happy to hear you had such a positive experience with our team! If you have any further questions, please don't hesitate to reach out!

August 14, 2025

Dealership Rating
Employee Rating

Five-Star Experience at GM Toyota in Lubbock! After arriving at GM Toyota in Lubbock, I was fortunate to work with two extraordinarily helpful salespeople — Gabe and Shawn. From the beginning, t More

by dhaislett
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 16, 2025

Gene Messer Toyota responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Gene Messer Toyota! Please don't hesitate to reach out if there's anything additional we can do for you.

August 11, 2025

Dealership Rating
Employee Rating

Always prompt, friendly and professional. Great service and good deals.Staff is very accommodating. Will return every time. More

by nataliephillips1963
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 12, 2025

Gene Messer Toyota responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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