Brady Keys | Page 20

Very polite and courteous. Explained everything they planned to do. Completed work quickly and efficiently. Called me to report my thermostat cup I inadvertently lef Explained everything they planned to do. Completed work quickly and efficiently. Called me to report my thermostat cup I inadvertently left. More

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Service performed in a timely manner with a 🙂 And good rates also. I will be defiantly using again. rates also. I will be defiantly using again. More

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Great service and very communicative. Definitely recommend using them. They were great to work with. Definitely recommend using them. They were great to work with. More

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Lucas Mason was extremely helpful and patient when I came in to just look around at the used vehicles. He and the rest of the team at Gene Messer got me a great deal on an new Toyota at a better rate than I in to just look around at the used vehicles. He and the rest of the team at Gene Messer got me a great deal on an new Toyota at a better rate than I would've gotten on a pre-owned vehicle and I'm very grateful to all of them for that. More

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Made Riney is the best ! He went above and beyond to help me get what I was looking for . Excellent service He went above and beyond to help me get what I was looking for . Excellent service More

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They were great and help me with the prices I needed. I would highly recommend this dealership. I would highly recommend this dealership. More

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On numerous occasions, details were left out , repairs that were known where not addressed immediately. On more than one occasion- my warranty was not used , when it should have been, non-Toyota parts wer that were known where not addressed immediately. On more than one occasion- my warranty was not used , when it should have been, non-Toyota parts were used even though I stated that they should only be used. Diagnostic reports show more than instance of “PASSED “ status when components and functionalities were not even looked. They charged me thousand for things they claimed were causing issues , after they completed the work, the same issues existed - and my car was put on the road as “ SERVICE COMPLETED “ when in fact it was unsafe to drive , - shortly there after an advisor whom I didn’t even work with - told me to give good reviews Venice’s it specifically affected his paycheck no matter how the technicians perform. Sad deal especially when considering how Superior Toyota is manufacturer. Probably going to try taking this to Judge Judy. One of the advisors is excellent, other have been dismissive, one even stated “yea this should have been done”. Luckily when my vehicle broke down primarily due to their neglect to do what wanted and asked , no one died More

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Gene Messer Toyota’s service department is awesome from start to finish! 5 Star always ! start to finish! 5 Star always ! More

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Made an appointment for service. The attendant was cordial. The waiting area is nice and comfortable. They completed the service taking reasonable time. The attendant was cordial. The waiting area is nice and comfortable. They completed the service taking reasonable time. More

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Employee was very nice and helpful! !!! Service was great!! Even the concession place !! Top notch!!! !!! Service was great!! Even the concession place !! Top notch!!! More

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